Smy Costa del Sol

Claire MacPhee

We had a fantastic holiday at Occidental. We have young children and we all enjoyed our time there. The staff were brilliant! The restaurant staff especially made us all feel so welcome and made a special point of saying hello to our children. One member of staff even gave our kids a little gift of biscuits and sweets when we were leaving. Can’t thank you all enough! The hotel itself was lovely! The variety of pools and seating areas were great. At the main kids pool at the back there were quite a few broken tiles and sharp edges at one of the showers. The kids loved the splash pad and the mini golf. The kids club staff were great fun at the evening disco’s. The food was lovely, great selection. My only complaint were the birds which I did see on Google reviews, while we were there some curtains were installed which stopped the birds coming into the dining area. Location was great for the airport and not too far from the city centre. Bus stop right outside and the beach. My only complaint was the sofa bed in the room. It was so uncomfortable. My husband and I took it in turns to sleep on the sofa bed and with the kids in the main room as it was so uncomfortable. The b-day in the toilet was broken too. There was also a lot of noise late in the evenings as we were right above the reception area where the outdoor seating was so there was a few nights there were drunk guests talking outside our room. The room was a nice size and we had the terrace area outside which was handy for the kids. There was a travel cot ready for our young baby. I would absolutely come back to the hotel again and highly recommend it.

Nicolas Platakidis

Where do I even begin, everything about this hotel is perfect. The food, the service, the rooms, the caring of the place, the prices. Everything down to the last minute detail. Everything is so well organized. Every night there is a show on a big scene for kids and after that for adults. The pools and water slides are taken care of and cleaned every morning and the gym is always clean with amazing ventilation and air conditioning. Your room is cleaned every morning and you are given new bedsheets, towels and toilet paper every time. The food is always top notch, there wasn’t a single day in our 10 day visit where I had any complaints at all about it. They mow the lawn twice a week and water the plants and grass every morning. They even mop the ground outside. And I definitely think it’s worth to mention Jose, Antonio, Sara and Maria, who work in the lobby. They are incredibly patient and help you with everything you could possibly need. They are all also fluent in many different languages, making communication a non problem around the place.

Daniel

Me and my wife had a fantastic stay here. The room, and most importantly, the bed, was great. The only negative I'd mention with the room was the size of the bathroom. It's a bit on the small side, and the sliding door is a bit annoying. I'd have preferred a proper door instead. However, the balcony and views were great. The air conditioning/AC is very easy to use and keeps the room at a constant temperature without a draft. The cleaning staff were very friendly and did an excellent job. The buffet restaurant was great with a good amount of variety. My wife is gluten-free, and the staff were very attentive and accommodating with this. I'd like to mention that Fina and Ricky were especially friendly and helpful. Really great staff. There are plenty of sunloungers around the pool and many additional ones, with parasols, on the lawn beside it. We were never without one. The bar staff there are also very friendly. There's also plenty of shaded areas with chairs, tables, and settees. We didn't stay up for the entertainment, but there was something different every night. The reception area is great in that there's another bar there and plenty of seating and tables, with a large TV. It means you have an area to relax in away from the loud music and entertainment area. There is a gym, but I didn't use it personally. It was very small and didn't have much equipment, which was a shame. It's also very hot in there because of the large glass windows. That's perhaps something the hotel will improve on. Overall it was a great stay and we'd gladly come again!

soso chivu

Great stay at Occidental Torremolinos Playa! The hotel is modern, clean, and right on the beach. Food was tasty with plenty of variety. The kids loved the splash area with slides and the mini-club kept them busy with fun activities. Nice playground too. Big thanks to Maria at reception, she was super helpful and made check-in easy. Perfect spot for a relaxed family holiday!

Oana Simina

Amazing Stay at Occidental Torremolinos Playa We recently spent a week at Occidental Torremolinos Playa and had the most fantastic holiday! The hotel itself is modern, clean, and beautifully maintained. Our room was spacious, with comfortable beds and a balcony that offered lovely views. The facilities are excellent, especially the pools – perfect for both adults and children. What also made our stay special, were the entertainers. The team was absolutely brilliant – energetic, friendly, and always full of enthusiasm. Our kid loved the mini-disco and games, and we found ourselves laughing and dancing along every night. Overall, Occidental Torremolinos Playa is a wonderful place for a relaxing and fun-filled holiday. Huge thanks to the entertainment team, especially Miguel and Rebecca, for making it so memorable.