Konstantin Guryev
IMO, this hotel definitely deserves higher ratings. Good quality for money. Friendly and welcoming staff, good room condition, standard set of food and beverages for this price category. Animation was nice too (we caught a foam party, plus live music in the evening). Beach was also very nice and comfortable (shuttle goes there every 15 minutes, so you don’t have to walk a dusty road last 50 meters, if that bothers you).
Reuben Worswick
I am staying here right now and I love it. The staff are nice and they're so quick with service. You can even wait outside for around 10-15 minutes and a bus comes ready to take you to a beach ⛱️. The pool is so cool and refreshing and the water slides are so fun. Would really recommend.
Lana Ay
I have been here for 6 days. The service is amazing, friendly staff! Every day fresh food, and a lot of choices. I recommend this hotel for sure!!
Isabella M
Disastrous Experience at Side Crown Sunshine Hotel
I recently had the unfortunate opportunity to stay at the Side Crown Sunshine Hotel during my second visit to Antalya. As a black woman accompanied by my two sisters, our experience at this establishment was nothing short of infuriating. I feel compelled to share my grievances regarding the staff, the food, and the overall service we received during our stay. Allow me to elaborate on the various aspects that contributed to our terrible experience.
To begin with, the staff's attitude towards us was abhorrent. From the moment we arrived, we were met with disapproving glares from both the staff and the residents. It felt as though we were being subjected to a deathly stare, a constant reminder of our perceived otherness. The blatant discrimination we faced tarnished our visit and left us feeling unwelcome and disheartened.
Moreover, the quality of the food served at the hotel was nothing short of appalling. As paying guests, we expected at least a satisfactory dining experience. However, the meals provided were consistently subpar, lacking in taste, variety, and overall quality. This was an unexpected disappointment, as we had hoped to indulge in the local cuisine and enjoy the flavors of the region. Instead, we were left with unsatisfying and uninspired dishes that failed to meet even the most basic standards.
One particular incident that further exacerbated our terrible experience was the hotel manager's mishandling of our scheduled transfer to the Sunshine Garden club. We had agreed on a pick-up time of 10:30 PM and a drop-off time of 2:00 AM, for which we were charged a hefty £120. However, when the designated pick-up time arrived, the driver was nowhere to be seen, and our calls were completely ignored. Left with no other choice, we had to arrange our own transportation back to the hotel via taxi. This breach of trust and lack of professionalism is entirely unacceptable.
As paying customers, we entrusted the hotel to arrange our transportation, and their failure to deliver on this commitment left us feeling stranded and inconvenienced. It is disheartening to witness such a lack of accountability and disregard for their guests' well-being. The hotel's negligence in handling this matter further solidifies our decision never to return and to caution others against staying at Side Crown Sunshine Hotel.
In conclusion, my experience at Side Crown Sunshine Hotel was marred by the staff's discriminatory behavior, the abysmal quality of the food, and the complete disregard for our agreed-upon transportation arrangements. As a black woman visiting Antalya with my sisters, I had hoped for an enjoyable and welcoming stay. Unfortunately, this was far from the reality we faced at this establishment. I strongly advise against staying at Side Crown Sunshine Hotel, as it has proven to be an unpleasant and regrettable experience that I would not wish upon anyone else.
M Con
Had such a bad experience staying at this hotel. Will definitely never be back. Staff are a joke. the language barrier was very difficult as no one spoke any English, staff just shrugged there shoulders as to not care to help. Reception staff in particular were very rude and unhelpful. Rooms were okay but if you have a sea view you have to listen to the annoying very unfunny entertainment that they put on in the evenings, if you are looking for good entertainment then this hotel is definitely not for you! Try the terraced apartments across the road, their entertainment sounded amazing! Food was horrible, doesn’t look anything like advertised in pics online, same salad out for days on end. Hot food genuinely looked like something you’d feed a dog lol. After arriving at the hotel late after my flight they thought it was perfectly acceptable to phone me repeatedly very early the next morning to try sell me excursions, tried to sleep through it but they clearly didn’t take the hint and phoned several times. Men at this hotel have a thing for making females very uncomfortable. Overall avoid at all costs🙏🏻
My Booking
