Paula Wolff
Both me and mum had a fabulous week. I can't fault the hotel. Everything was so clean, the staff were very friendly and helpful (thanks Jacqui for your assistance) and the dinner on the evening was delicious. I actually wish we had spent more days dining at the hotel than out on the strip as there was so much choice. We may consider booking via the website if we consider visiting again - and there's a very high chance of that. Thanks again for making it a lovely holiday.
Martin Atkinson-Zahm
This hotel was a real find.Small -sized hotel with heated swimming pool.Ample sunbeds-no scrambling to grab one before someone else's towel had bagged it!Heated pool, never full, often in it alone!
We were full board,food excellent,restaurant staff cheerful and helpful.Reception very good,particularly the manager (?)Jackie.
Our room maid was excellent-room cleaned early every day-unheard of!
If you want to be on the sea front this is not the hotel for you but it is in a nice quiet location,with supermarkets nearby.And the persiana blackout blinds in our room were a real boon. Fellow holiday makers were,like us mostly baby-boomers with a sprinkling of 30-50 year olds,and no children(although not classified as adult only the hotel points out there are few if any facilities for children).This made our time in the hotel much more restful and soothing,particularly at meal times,when one recalls little Johnny or Mary kicking off with primal screaming at breakfast or dinner times!
I understand that 80% of the hotel's customers are repeat business.This is hardly surprising. We hope to be one of those repeaters again next year.
Michelle
We had a lovely experience in our hotel, the staff were all lovely and so helpful all the time. The breakfast had lots to choose from to set you up for the day. The hotel is kept clean and is very modern, it is not far from the strip with all the bars and restaurants but far enough that the hotel is quiet of a night. It’s about a 10 minute walk to the beach.
We had a late flight home so the staff gave us a room that we could use for half an hour free of charge at a time that we chose so that we could freshen up before our flight.
I would definitely recommend this hotel!
Rachel Ledger
Enjoyed our stay at the Servigroup Castilla. Room was spacious, clean and the blind and air conditioning were brilliant for keeping the room nice and cool.
The pool area was nice and was never so busy we couldn't get a lounger. Drinks were reasonable and the food served at the pool was really tasty. Staff were all very friendly and professional.
Andrew Plumpton
Absolutely exceeded expectations!
We had such a brilliant stay – the hotel was spotless throughout and genuinely couldn’t have asked for more. The food was outstanding every single time – fresh, flavourful, and never a disappointment. What really made the experience though was the staff. Every single person we encountered was kind, polite, and welcoming – the hospitality was second to none.
We arrived late due to a delayed flight and unfortunately missed dinner, but the staff went out of their way to prepare a few plates of food for us so we wouldn’t go hungry. It was such a thoughtful gesture and really set the tone for the rest of the stay. Can’t recommend this place enough – thank you for such a lovely experience!