Featherstone Homes Block Management
Had a lovely stay here! Friendly and helpful staff at reception and breakfast. Rooms constantly cleaned and towels replaced. Comfortable rooms and good quality shower/bathroom facilities! Excellent location: away from the noise but also a 5 minute walk to the bars/beach. Two things to improve:
Coffees and teas in the bedroom would be a nice touch
The man cooking your omelet could be more friendly and smile!! Service with a smile goes a long way! :)
Jim Buchanan
We have visited Benidorm many times, and Servigroup Castilla is easily the best hotel we have ever used. All staff we encountered on reception, restaurant, bar and room cleaning were extremely friendly, welcoming and helpful. Our board was bed and breakfast and the quality and choice of food at breakfast was excellent, with a special mention for the back bacon available at Show Cooking each morning.
natalie mcfadden
⭐️⭐️⭐️⭐️⭐️
Outstanding Stay at Servigroup Castille, Benidorm
From the moment I walked through the doors, I knew I’d chosen the right place. As a solo traveller, those first few seconds matter, and I was met with the warmest, most genuine welcome that instantly made me feel safe, relaxed, and completely at home.
The staff are truly something special. Every single person I interacted with was friendly, attentive, and full of kindness. Nothing was too much trouble, and they consistently went above and beyond to make my stay perfect. You can feel the heart in this hotel, it has that real family vibe that money simply can’t buy.
My room was spotless, fresh, and beautifully kept. Housekeeping clearly take great pride in their work because everything was immaculate. The bed was comfortable, the decor was lovely, and it just felt peaceful, exactly what you want after a long day of exploring Benidorm.
The food was gorgeous, fresh, tasty, great variety, and so well presented. Whether it was breakfast or dinner, there was always something delicious waiting. And the coffees? Amazing. Easily some of the best I’ve had abroad.
The pool area is just as impressive: clean, well looked after, and perfect for relaxing. The pool bar offered fantastic choices, great drinks, and that laid-back holiday feeling we all crave. Whether you're travelling solo, as a couple, or with family, it truly caters to everyone.
Inside and out, this hotel is absolutely beautiful, welcoming, stylish, and full of warmth.
I couldn’t have asked for a better 3-night stay. If you’re thinking about booking Servigroup Castille, do it. You’ll be treated like family from the moment you arrive. I’ll definitely be returning next year, I can’t wait.
Dave N
Value for money. Rooms are basic but have what you need and everything worked well. Reception, bar and restaurant staff friendly and helpful. Nice pool area. Hotel isn't for younger folk which suited us!
Bernadette O'Donnell
Hotel is super clean and quiet. The staff are exceptionally helpful. Rooms are very comfortable. I highly recommend the hotel and would book direct next time as lots of extras when you do.
