Becky May
Wonderful holiday, first time abroad as a family and we were so pleased. The lady on reception as we arrived was so lovely and friendly and our room was ready and we could have lunch which was so wonderful after the flight/transfer. Room was bright and clean and we actually had the best sleep!!! Shower was great too. The service at the restaurant was fantastic, friendly staff very hardworking and would go out of their way to provide for you. Would book again we really loved Calypso and the location was perfect too. I liked our room being at the back as it was quiet. Food was brilliant each day something different and varied to suit different tastes and added bonus having a fridge in the room as well as a free safe and WiFi which worked very well.
Brian Spillane
I had an amazing week there. Jose and the rest of the staff in the restaurant were fantastic and always greeted you with a smile. I celebrated my birthday while staying there and the bottle of sparkling wine was very generous. This was my third time staying in a ServiGroup hotel (Pueblo and Orange previously) and I've enjoyed each one. Many thanks.
Andrew Butler
Room cleaning was hit & miss, some days cleaning done, other days just towels changed.
Entertainment was poor, not much variety in the evening unless you just want ballroom dancing.
On a positive note, big thanks to Caroline who was always there to help. And Lawrence on the bar is a credit to the hotel.
Mark Boaler
Fantastic hotel and location. Reception staff lovely and helpful. Very clean throughout, daily room clean even though only stayed 3 nights. Breakfast nice, great English choice just a little salty for me.
Lynda Clawson
This hotel is spotless clean, the staff are always very smart and welcoming. Even when they are very busy, like in the restaurant they still have time to be friendly with customers, one lady during our stay, used a walker to get around and the young man waiter watched out for her constantly to assist her. The food was brilliant and catered for everyone. Will definitely be back.