Servatur Waikiki

Nicky Mason

Lovely place, the rooms could use a little update, especially the beds and it was a busy Easter week but the place had everything you needed and more and they even brought me a little gift on my birthday! Great if you’re travelling with kids- so much for the little ones to do to keep them occupied and there was water coolers around which I loved! Breakfast was as lovely a real variety of food! Overall would recommend.

Jamie Benevento

I had a great week exploring Gran Canaria from this resort. The only issue I had was my room was above the delivery area for the hotel so if I went to sleep with the terrace door open I would get woken up very early. The air con wasn't the best so the alternative wasn't great either. Staff were helpful and friendly. The bar area was cashless so bank charges applied. Room and amenities were very good. I would return.

339paulh

We had a brilliant time here, the rooms were fine, staff were tremendous and the service was great. Everyone without exception worked hard to make our holiday a success, lots of activities to keep you busy and a well laid out pool area with plenty of sunbeds available at all times. I haven't mentioned the food, excellent quality and lots of choice, the waiting staff are on it all the time, clearing tables and looking after you. We went all inclusive and all the drinks were quality, we've experienced others where the alcohol content was close to zero! Finally a word about the evening entertainment, without exception all were great, really made a huge effort to keep you engaged. Brilliant weather of course and located 20 minutes walk from the beach and shopping centre if you feel the need to stretch your legs. We will be back, it would be hard to find somewhere which could top this hotel. Thanks everyone 👏🏻

Monika

We recently stayed here and overall had a great experience – definitely good value for money, which is why I’m giving it 4 stars. Pros: - The swimming pool area is a big plus – loads of sun loungers, a spacious pool that stays enjoyable even when busy, and a bar nearby for convenience. - Cleanliness throughout the hotel is excellent – from the rooms to the restaurant and pool area. Housekeeping comes daily and does a great job. - Staff are genuinely lovely. Special shoutout to Tomas at reception – super helpful and friendly. Even housekeeping staff always greeted us with a smile. - Food and drink: there’s a wide selection and the drinks are strong. - Location is great – close to shops, bars, restaurants, and just a short walk to the beach. - it was my sister's bday and they surprised her with bottle of champagne brought to the room! Amazing. - We loved the ocean view from our balcony – such a nice way to start and end the day. - I also had a massage at their beauty salon, which was fantastic – highly recommend it. Cons: - Having to pay to rent towels (5€ a week + 10€ deposit) felt a bit unnecessary. - The food labelling in the restaurant was honestly frustrating. Many dishes weren’t labelled at all, which caused a few accidental food choices (especially tough if you have dietary restrictions). - The restaurant gets incredibly busy during peak times – it can be hard to find a table, and it does feel a bit chaotic. - Evening entertainment wasn’t great and the seating area gets packed early, so often there was nowhere to sit even if you wanted to watch the show. That said, considering the price we paid, I can’t really complain too much – it met our expectations and we had a relaxing, enjoyable stay. Would recommend, especially for the location, cleanliness, and pool area!

Diane Bamford

Just returned from this lovely hotel in a very busy part of the canaries, it’s close to everything from shops restaurants and the beautiful beaches.. Our room was nice but bathroom was tired but very clean . The stair case in this hotel is absolutely stunning!! We had bed and breakfast and I’m so glad that’s all we had as they didn’t really cater for the English . Coffee was nice though. I would say it’s about 80% Germans in this hotel so I wouldn’t return because of that , they were so incredibly rude , to the point we only used the hotel as somewhere to sleep . The staff are great, it’s the easiest check in and out we’ve ever had !! ..