Enes Gönen
From arrival to departure, everything was focused on guest satisfaction, and I sincerely thank the whole team for their warm hospitality.
The hotel is beautifully located on the southern side of Makadi Bay with access to stunning coral reefs. From the pier, you can easily snorkel among incredible corals and colorful fish—an unforgettable experience. We also joined a diving trip and an excursion to Orange Bay, both highly recommended.
The buffet and à la carte restaurants offered a wide variety of food, and the evening entertainment by the pool was great fun. The whole stay was pure serenity.
J K (SFJoe)
Pros:
-very lovely property well maintained
-Staff extremely friendly and try to be helpful in spite of language barrier
-All inclusive if you like your beer and wine or liquor
-food and water are safe to eat and drink. Ice included. The hotel really keeps good standards to make sure guests do not get “Delhi Belly”! So feel safe eating at the resort.
-grounds are just lovely and so well maintained
-all the chairs and loungers are in good working order with plenty of umbrellas and loungers at the hotel beachfront
-many large pools including adult only pools
-ample food choices at the buffet restaurants
-great resort for the working class and retired Germans since one price covers everything from lodgings, food and drink.
Staff were always trying to be friendly and helpful if they could. I used my Google Translate several times English to Arabic and it worked fine if language was a barrier.
Staff worked so hard to keep customers happy and the grounds looking beautiful. It is an Oasis in the desert.
Snorkeling right off the waterfront pier is quite good for seeing fish and the staff are smart enough to know to throw bread into the water when people get in to snorkel to draw fish. Beautiful clear blue waters everywhere.
Cons:
Because the hotel caters to an European audience, primarily German, everyone is smoking. Only the indoor restaurants and lobby are smoke free. Then again that is most places in the world outside of California.
-The cooked food is flavorless and meats are over cooked making them dry and chewy.
-AC barely worked in the room but since we picked a time of year that it was not blistering hot so we managed.
-Forget any stable WiFi except in the lobby. So make sure you have a good data plan.
-The speciality restaurants food is not much different than the food served in the main dining halls. We tried one and canceled the rest as the food seemed to be the same.
Overall it was a very nice and relaxing resort. I would recommend it for a week of just being lazy. While the food was disappointing for our tastebuds and the WiFi sucked, I would recommend it to anyone who needs a break and wants to just chill.
Issra Triaki
I had the most relaxing and joyful time at Serenity Alpha Beach. From the breathtaking sea views to the peaceful atmosphere, everything was perfect. The staff were kind and welcoming, always ready to help with a smile. The rooms were clean and comfortable, and the beach was simply paradise.
Special thanks to Ahmed and Mansour, the lifeguards who went above and beyond every single day Their professionalism, warm attitude They weren’t just doing their job they were creating a peaceful and happy environment for everyone. You’re truly lucky to have them on your team!
Also, a big thank you to the animation team, who brought energy, fun, and unforgettable moments to our stay They turned every day into a celebration.
Extra love to Rico and Renka, who made every activity even more fun and special with their vibrant personalities and kindness. They truly stood out and made our experience even more memorable.
Thank you, Serenity Alpha Beach, for an amazing experience—I’ll definitely be back
João Graveto
We had a very nice stay in Aug 25. Hotel is big, although not new, its well preserved and maintained. Its located in front of beach, gardens and grass are lush, rooms spacious, toilets big and modern, every room is clean and has balcony with some kind of nice view, either garden,pool or beach. Its has 5 pools, 2 salty with bar ínside. There are hundreds of sunbeds so no race for sunbeds as other resorts, incluinding beach huts which are always available. Animation is great day and night. Lobbies are beautiful and theres a 24 h bar. Its has 2 main all inclusive restaurants one main near lobby another by the beach and five thematic restaurants from Indian to mexican, from asian to marocan also included. There s a wide range of food in the main restaurants buffets and its reasonable, could be better but still good.Now, Im my opinion the best this hotel has: when on the beach there is a pier stretching some 50 m intro the ocean. Até the end it has stairs for a 12 m deep coral reef with thousands of fish around, making it a snorklers paradise,awsome.
Kareem Hussien
I had an amazing holiday at Serenity Alpha Beach! The place is absolutely beautiful — clean, peaceful, and perfect for relaxing. The service was outstanding, and the staff were extremely helpful, friendly, and always ready to assist with anything I needed. Everything from the atmosphere to the hospitality made my stay truly enjoyable. I’ll definitely be coming back and highly recommend this place to anyone looking for a wonderful beach getaway.