Serenity Alpha Beach

Aimée Gharbi

This hotel is an absolute dream. I am Tunisian and have traveled to Tunisia twice a year so far, and I always had stomach issues. In this hotel, I did not have a single problem. From beginning to end, we were treated like royalty. The staff advised us against using ice cubes, and everyone paid great attention to the health and well-being of the guests. All employees were extremely courteous and attentive. Our room attendant was incredibly thoughtful and did not even want to accept our tip at first, only after a long discussion. The reef is beautiful. An absolute highlight? The German-speaking parrots! Yoga classes at sunset and the wonderful à la carte restaurants were also amazing. There is absolutely nothing we could complain about. We stayed in room 3034, which was simply incredible, with a sea view even though we had not booked one. We love this hotel and its people and will come back every year. Thank you for this wonderful and unforgettable time.

M Smith

Our first time to Makida Bay Nov 2025 and to the Serenity Alpha beach. First night given a room with twin bed (we had requested a double), we changed this the following afternoon to 2112. Found the main restaurant to be very busy, drink service in the restaurant indifferent (some days good / others bad). Now egg station chef I would give him 4/10 🥺, often omelettes were still runny inside not good, queues could get to 10 people, chef should be making greater use hotplate. Choice of food plentiful. We did use the beach lunch bar and to be honest found that to be very disorganised and slow - lucky to get a single drink there some day's - in contrast we visited the Serenity Fun City for lunch their service was excellent, staff proactive couldn't be faulted. After several days used the Bayview restaurant for breakfast and dinner and once again the egg station chef 5/10 - gave me someone else's omelette one day and omelette raw inside (runny) a couple of days (he wasn't under pressure like the main restaurant), drinks also in here indifferent. Tried the a la carte restaurants and preferred the restaurants at the Serenity Fun City - waiting staff so much better and efficient (our favourites being Italian, Chinese and Lebanese restaurants). Got to say I was rather upset / angry with the chef at the Mexican restaurant (Alpha beac) - the chille served was way too hot, I'm used to hot food but my eyes were streaming, the waiters laughed, I told the chef to try the chilli but he refused! Surely the chef should try what he serves to the customers. The laundry was a good price so we sent it off, they did a good job BUT went to reception to pay and asked for a receipt and the receptionist tried to get more money out of us asking for more than was on the receipt until we queried it. Must say it's rather a steep incline from the beach area to main restaurant area Alpha Beach. Must say the staff at Serenity Fun City are so much more efficient, friendly, switched on compared to Alpha beach, well done to them. Would we go back to Serenity Alpha beach hmm tough call.

Adrian Diaconescu (Diaadi)

We had a wonderful stay at this hotel. The food was very good, with plenty of variety and great taste every day. The rooms were clean, comfortable, and well equipped with everything we needed. The drinks were also excellent, both alcoholic and non-alcoholic, and always well prepared. The animation team was outstanding, providing fun activities and great entertainment throughout the day and evening. The beach was another big plus, with a smooth, gentle entrance into the water, perfect for relaxing and swimming. Overall, it was a great experience, and we would definitely recommend this hotel for a relaxing and enjoyable vacation.

Apoorva Srivastava

The property is soooo beautiful, as soon as you get here you feel totally at peace. The gardens are immaculately maintained, the swimming pools are all very beautiful. The food is great, amazing sea food, barbecue options, fresh fruits, several restaurant options. Staff is super helpful, Mohamed from front desk has such a helpful and calming presence, chef Ahmed from the restaurant is such a fun and an interesting personality. We travelled with our baby and all the staff was super sweet to her, like our server Hosseini from the main restaurant. the housekeeping staff made a little elephant out of towels for our baby. The marina has amazing sea life, we swam among hundreds of colorful fish and saw gorgeous corals. The staff there were nice enough to take some wonderful underwater photos of us with the fish. The animation is also great I assume, the live music at the main restaurant is great, but we didn’t get a chance to see all the shows offered cause we were too content at the end of the day from all the fun.

Daria

Nice hotel, for 18+ +Pros: Clean beautiful huge territory. Staff working hard and trying their best, always asking for feedback. Amazing coral reef. 20mins from the airport (faster than Google map shows for some reason). -Cons: No kid’s pool with slides. Photos on some reviews are from neighbouring Alma/Fun City hotel, where Aqua park is paid for Alpha guests (40€/day x2 adults 1 kid). We weren’t informed kids pool with mini slides is part of Aqua park and is paid, and the Alma pool guy told us to pay, seeing the different colour of bracelets, which makes no sense given the All Inclusive price tag. We did use the Alma/Fun City Luna park: 8 tickets /8€ which is fully reasonable, and there are nice rides. It’s unfair that Alma guests can use the Alpha beach and loungers, but Alpha guests can’t use the kids pool at Alma. Also, no beach restaurant, only drinks bar/ice cream. There’s ala carte on the beach, with prices and qr code to book which never worked (no WiFi on the beach). WiFi works only in the lobby and main restaurant, which is not a big minus, as it’s a nice place to relax. Nosy beach sellers, of course they need to earn a living, but not by disturbing 3 times per day, and it would make the experience nicer if they just had offers/price lists near their shops and maybe a paper list on arrival. Christmas gala was in a covered arena (big plus as chilly evenings) but was not very well organised as there was an enormous line to get food (8 pm). Maybe a snack bar (at least for kids) starting at 6:30 could be an idea.