AJ Kooistra
We had the most excellent stay in Serenity Alpha beach. The staff was very friendly and helpful. A special thanks to Mohamed from the reception, Ahmed who cleaned our room 1016 and Ahmed the lifeguard from the swimming-pool. Every person of the staff remembered you and greet you with a smile.
The room was clean and very proper. The salty swimming pools were quiet, so you can really relax. There is one swimming pool with entertainment and music and one adults only. In total there are 4
The reef is beautiful and very accessible. The food was good and every day variation. Also the a la carte restaurants where we had dinner, were good (Mexican & Asian). We also liked the no disturb signs you can put on your umbrella so sellers won’t disturb you.
We enjoyed our stay in Serenity Alpha beach to the fullest. Thanks to all the staff to make this a trip to remember. We will definitely return.
I recommend this hotel to people who love a quiet and peaceful holiday.
Eve O'Meara
Lovely hotel. Rooms are nice,clean and big. A little bit dated and the beds are not as comfortable.
The location is nice and quiet however if you want to go to city centre its 50 min drive away.
Staff are very friendly.
Mohamed on reception helped me with a tour booking when I arrived late at night as I needed to go early morning so he used his phone and took time to help me so I really appreciate that.
The grounds of the hotel are big, lots of swimming pools and of course the beach. The food at the restaurant is also really nice. Very nice and relaxing stay.
cip tur
Honest Review – Not Worth the 5-Star Rating
While the resort presents itself as a 5-star establishment, the room I stayed in did not meet that standard—at best, it resembled a 3.5-star accommodation. The food quality also fell short compared to other 5-star hotels I've visited; I'd rate it around 4 stars.
Unfortunately, I experienced food poisoning during my stay, despite only consuming bottled water, suggesting the issue likely stemmed from the food. The main restaurant was consistently overcrowded during meal times, creating a chaotic, cafeteria-like atmosphere.
I was initially assigned a ground-floor room and requested a change to an upper-floor room. The reception staff kept postponing, asking me to return the next day or after 2 PM, without providing a definitive solution.
The room had an unpleasant odor, and the bed linens didn't smell fresh. We had to request disposable slippers from the reception, as they weren't provided initially.
The coffee served was subpar—only instant coffee was available, which seems to be a common issue across Egypt.
On the beach and by the pools, vendors offered fruits and fresh juices, but these came at an extra cost. Considering this was an ultra all-inclusive package, charging extra for such items felt unfair.
Overall, I find it hard to understand the high ratings of 9.2 on Google and Booking.com. In my opinion, it doesn't deserve more than a 7.8. I wouldn't choose to stay at this hotel again.
manuel azzopardi
I recently stayed at the Serenity Alpha Beach Hotel in Hurghada and had a truly relaxing experience. The atmosphere of the hotel perfectly matches its name, serene and peaceful, with beautiful surroundings that create a calm and welcoming vibe.
The rooms were very spacious and well maintained, offering plenty of comfort throughout my stay. I appreciated the thoughtful touches like free beach towels, which made trips to the beach and pool even easier.
The food and cocktails were another highlight, great variety, fresh ingredients, and everything was delicious. The coral reef just off the beach is well preserved and perfect for snorkeling, making it a wonderful bonus for nature lovers.
Overall, a fantastic stay. I’d definitely recommend it to anyone looking for a relaxing beach holiday with good service and a beautiful setting.
Marina Broasca
The best stay at this resort They have upgraded us to a full sea view free of charge , we have booked a partial sea view and they have offered a late check out at 3 pm free of charge! The garden at the Resort is just a heaven very well maintained , food amazing and beeing offered to eat at 3 a la carte restaurant, amazing coral explorer at the sea at the resort , free of charge.
Bring all your snorkelling pack. Highly recommended! Thank you to the all staff all they go extra mile for everyone! Thank you , I will be back definitely!