Sian Allerton
We really enjoyed it. The rooms were lovely, ( I had asked for a quiet room which was worth doing) great never crowded pool, pool bar. Very close to good beach and shops. We joined in the Entertainment offered when we weren't out doing things. Most of the staff were really obliging and my requests were met so quickly by Nestor on Reception
Special shout out to him and Racquel in Entertainment( excuse spelling) who are outstanding. Whatever you're paying them ; double it!
Liz Timmins
This hotel is the best I have ever stayed in. We have just returned two days ago from another great holiday there, and we are booked to return in a few months. The hotel and rooms are spotless and have everything you need in the kitchen area if you want to go self catering. The pool bar serves lovely food with very friendly staff and the restaurant serves lovely food as well. The swimming pool, gym, kids club etc., all spotless and well equipped. I have saved the best until last. The staff running this complex are the friendliest, obliging and helpful people I have ever met in a Hotel setting. From management, catering, domestic and entertainment staff, they are outstanding and go above and beyond to make sure you have a great holiday, so if you want to be quarenteed a great memorable holiday book this Hotel...
Isobel Keeley
We have returned from a 9 night stay here which we booked directly with the hotel approx 10 months ago. The positives are the one bedroomed apt was well appointed, the bar & maid service personnel are really friendly. The best asset of the hotel is their pool. It is also well located.
The downside is the constant loud pool music. If you are unlucky enough to get apt no. 202, you will also have the constant noise from the pool & ping-pong tables and the noise from the other visitors passing your door (far from sound-proofed) on your floor.
The terrace is nice with a partial sea view. We rarely used it due to the lack of privacy as the taxi rank is located directly under the room. There is also loud noise (drilling, kango hammer, etc.) from works taking place across the road from 8am. If this wasn't enough, we were delighted to count the number of vehicles going over the loose manhole covers (day & night)!
We asked to be moved, which they tried to oblige. The only room available was looking onto the side walkway, where a scooter bay is located and on which unfortunate homeless people are living. We had originally asked for a pool view but this was not available. If we had a pool view room, our feelings regarding the stay may have been different.
All in all, we look forward to NOT returning to this hotel as it negatively affected our stay in this resort. We spent a lot of money on this trip and to say we were disappointed is an understatement.
christine stevenson
Excellent resort. We love it here. Always greeted with a friendly face. Staff are always, smiling , and always happy to help. Service is brilliant, rooms are well equipped and in pristine condition. Sunbeds are topped thick cushions, very comfortable. The pool is well kept and pool attendant is always on hand. Entertainment for both adults and kids. The pool bar is well equipped with seating area and provides daytime meals, snacks, and drinks. Toilets are spotless. Provisions are provided for recycling and is encouraged.
Julie Hickey
Lovely hotel, great location, close to beach and restaurants/supermarkets bars shops etc.
Rooms are very clean, spacious and well equipped
The pool bar is pricey though... and we wouldn't return due to all the pool rules. Its ok for adults but not great for kids... they aren't allowed to play with any pool toys... lifeguard on our case constantly... kids weren't even allowed to play with Sinkies. Apparently pool toys annoy the time share guests.