Ali Maggs
We had a fantastic stay at the Royal Sun Resort and would highly recommend it to anyone visiting Tenerife. The staff were incredibly welcoming, friendly and helpful throughout our visit, which really made a difference to our experience.
Our apartment was lovely and perfect for the four of us (two couples). The air conditioning was excellent, and the bathroom was impressively huge and spacious. The pool area was well maintained and provided a lovely spot to relax.
A special mention must go to the breakfast buffet - it was incredible and we'd highly recommend adding this to your stay. We got into a great routine of eating breakfast at the hotel each morning, having lunch out while exploring, then cooking in the apartment each evening (we used the room service menu one evening, which was great value and delicious).
The location proved to be a great base for exploring the island with a hire car, and the local area itself was fantastic.
The only downside was that the kitchen felt quite dated with some very old appliances. We encountered a leaky kettle and a few items that were difficult to use or broken, but we managed to work around these issues.
Overall, we had a wonderful time. The combination of excellent staff, comfortable accommodation, fantastic breakfast, and great location made for a memorable stay.
Pilar
We had an amazing stay. The rooms were beautiful, and the balcony was huge, all the rooms face the sea so they all have stunning views. The breakfast buffet was fantastic, with a wide variety of options. One of our group has coeliac disease, they were really impressed that they had gluten-free food ready at our table every morning—it made such a difference.
Our booking only included breakfast, but we tried a couple of the themed evening meals (Italian and American nights), and both were excellent.
The staff were all incredibly friendly and helpful, which really made the experience special. A particular highlight for us was Manuel, who made our cocktails every evening—he turned it into an event in itself. He made the holiday for us.
Would highly recommend and would definitely return.
Denitsa Dimitrova
A huge thank you for yet another amazing stay at this hotel! In my view the best view Tenerife has to offer. I love that each morning one can enjoy a quiet coffee on the humongous terrace - quiet as everyone pops out to simply take in all the beauty of Los Gigantes and the ocean. I always take the luxury apartment with jacuzzi on the terrace - I don't need to hype it up more than this - worth every cent. The staff is extremely friendly and always ready to help. A million thank yous to Cristina the resto manager for always taking care of me and to everyone for the smiles! The food in both restaurants is fresh and with lots of choice for all tastes. See you soon again!
Michelle
Just spent a very happy 2 weeks here and thoroughly enjoyed it. Los Gigantes is such a gorgeous place, huge mountains and gorgeous sea views. The hotel had everything we needed, the room was really big (especially the balcony) and clean and the kitchen was well equipped for holiday needs. The huge walk in shower was a nice treat too. The breakfast was genuinely lovely, a lot of choice and the food was really tasty. The best bit of the hotel is definitely its staff though, the housekeepers worked so hard, the reception staff were very friendly and Rocio, Oliver and their colleagues in the breakfast and buffet restaurant were always really kind, warm and accomodating. Guillaume on entertainment around the pool offered games and chat and Roberto the lifeguard was so helpful and friendly, coping with the energetic kids with great patience and kindness. Would definitely recommend and we'll try and return too. If you have mobility issues, the hotel has lifts and ramps but you would probably need to rely on taxis a bit to get down to the local bars and restaurants near the marina or further round the coast in Puerto de Santiago but they are reasonably priced and plentiful. It's not the right resort if you're looking for nightclubs and nightlife till 3am but it is full of lovely restaurants and bars.
Warburton Bedrooms
5 off us stayed, the place is great the views are great and the staff are great. The reason 3 stars is simply because the bed dipped in the middle dramatically, where you can see it when your not even in it, making a good night sleep difficult and sore in the morning. Brought this up with the staff and told its normal where and tear, so it's normal. Spoke to the manager was offered another room but in a more awkward place in the hotel than where we currently where and with one less bathroom. I could upgrade to a more luxurious room but was like another 1500 euros. Honestly I did love the place but would not return due to this.
My Booking
