Vegan ske
We had the absolute best experience with Bruno at the Spa ! 🤍truly the best massage treatments we’ve ever had! His technique, professionalism, and deep knowledge of the body are on another level. He intuitively knew exactly what was needed, and every detail of the treatment was perfect. We were so impressed that we booked with him two days in a row, and each session left us feeling completely renewed. Beyond his incredible skill, he’s also such a kind and genuine person !!!! the best human to be around. Highly recommend Bruno if you want a world-class, healing massage experience.
Nävy Sila
It was absolutely remarkable experience ⭐️⭐️⭐️⭐️⭐️
We were there for 5 nights and the service was top tier excellence.
The hi-light of our stay is breakfast selections and the attentiveness of staff, specially Jéssica, We are lucky having her as our attendant. She remembered our coffee preferences and by day 3 when we sat down and ordered coffee with her, she said she has already ordered that for us. Very impressive!
And also the room attendant named Margarita did a remarkable job on tidy up the room as well as the attendant on the rooftop swimming pool. I don’t remember her name but she was very very attentive and kind and sweet to us. She also remembered us and waved at us every time go up to the rooftop pool. Super friendly. Love that.
The whole experience was magnificent. Absolutely 5 star experiences. Great job to all staffs and crews in all departments. They all should get recognised for their hard work! Well done 👏🏻
Lisa S
Royal hideaway is just exceptional on every level - from the moment you walk in you are welcomed with stunning service and smiling staff.
The rooms are super clean, large and spacious- the small touches (including the turn down service) are just some of the things that made our stay memorable. The staff are attentive and the bar staff made our drinks and cocktails to perfection every day.
We can’t wait to return and we can’t thank the team enough for such an amazing stay
G C
What a fantastic hotel! It is rare that I cannot or do not want to find a fault but honestly I cannot.
After five glorious nights here, sad to be leaving!
The food was delicious, the rooms were spotless and well maintained, and the staff were amazing with a nothing is too much trouble attitude which is something rare in Tenerife.
The hot tub on our balcony was a highlight and San Ho, one of the three Michelin starred restaurants on site, was outstanding.
The spa was excellent with massages and facials delivered to the highest standard.
We will definitely be back!
Gracias
Room 2518
Jakob Reeve
We stayed at this hotel for a week on the adults-only side and absolutely loved it. The hotel is of the highest standard, from the incredible breakfast — one of the best we’ve ever had anywhere — to the beautiful pool area and amazing rooms overlooking the sea and the small town. Every part of our stay exceeded our expectations, and we genuinely have no faults to mention.
A special shout out to Olga, the yoga teacher, who we saw every morning at 8:30 by the pool — starting the day with her classes was a real highlight. She also kindly adapted the sessions for my pregnant wife, which made her feel very comfortable and happy. We also really enjoyed the massages and afternoons spent relaxing in the spa, as well as making use of the gym.
This hotel truly has everything you could need, and all of the staff were so friendly and welcoming throughout our stay. We will definitely be returning in the future.