Zsuzsanna Tóth
We spent three days at the hotel in mid-September, and I can only speak in superlatives! I read the many positive comments, but I didn't think I would write one myself, because we have stayed at many hotels and are quite critical. We celebrated my husband's 50th birthday together, which was made unforgettable by the attention we received from Daniel upon arrival. We were able to easily charge our electric car, and the next day at breakfast, Mrs. Fiona greeted us and even had a surprise for us.
At first, I thought the rooms were a little too decorated for my taste, but in retrospect, I think they added a lot to the experience and made us feel like royalty.
One small negative, which is more visual: the age of the building is evident in many places—a few cracked terrace windows, chipped tiles, and paint. But the service made up for all that.
The view is amazing, the pool and comfort are perfect, and we could easily order or request anything we wanted via WhatsApp. It was a perfect birthday, and in the past few weeks we've been longing to go back, even though we live on the island! Thank you again for everything, we'll definitely see you again!
KellysKranium
TL;DR: Gorgeous hotel with stunning villas, friendly staff, and excellent food/service that exceeded expectations. A few small drawbacks (late room service, ants, traffic noise, location a bit remote, minibar-only fridge) kept it from being 5 stars, but overall an amazing stay—we left refreshed and would absolutely return!
Honestly, one of the best hotels I’ve ever stayed in!
The only reason I’m not giving a full 5 stars is because of a few small details: both times we ordered room service it arrived late and we had to follow up, there were a few ants around, the fridge was stocked entirely with minibar items (no space for personal use), the hotel is close to a road so you occasionally hear heavy traffic, and the location can be a bit tricky if you don’t have a car. None of these things ruined our stay, but they may be worth noting if you’re someone with higher expectations.
Now onto the amazing parts!
The staff: Every single staff member we encountered was incredibly friendly, greeting us each morning with a smile and a “good morning.” Roman at reception made us feel welcome straight away and explained the WhatsApp communication system, which was really convenient. William showed us to our villa (we were upgraded to a Majestic Villa named Kentia 😱😍) and kindly explained how everything worked. The restaurant team were always cheerful and attentive, wishing us a good day as we left breakfast each morning.
The food: Although we didn’t dine in the restaurant for dinner (the menu just wasn’t to our taste), the room service was outstanding—far better than what you usually expect. Presentation was thoughtful too: staff set our table beautifully instead of simply dropping the food off. Highlights included:
• Night one – chicken nuggets (very British of us, I know!), a fresh fruit salad, and a cookie the size of my face.
• Day two – a dream poolside brunch with ham and tomato salsa on bread, cheeses and crackers, Spanish tortilla, croquetas, fruit salad, and orange juice (sangria was also available).
• Dinner that night – calamari, a burger, and a brownie, all cooked perfectly.
Breakfast each morning offered a wide selection: from hot English-style dishes to continental cheeses, ham, and pastries. And if you wanted something else, the staff were always happy to help.
One really special touch: on our first morning, a violinist performed live in the restaurant. She played beautifully, walked between the tables engaging with guests, and even paused to perform “Happy Birthday” for someone celebrating, which was such a sweet moment.
The villa: Absolutely stunning, it was a “wow” moment walking in. There were minor signs of wear (like a few pool tiles missing), but nothing that detracted from the experience. The view was gorgeous, the private pool was heated (with a night light for evening swims), and both bedrooms had enormous, comfortable beds. We loved that the TVs allowed Chromecast—perfect for Netflix nights with room service.
Final thoughts:
This hotel and its villas delivered exactly what my husband and I needed: relaxation, comfort, and fantastic service. Despite a few small drawbacks, the overall experience was incredible, and I wouldn’t hesitate to recommend it. We’ll definitely be coming back. Huge thanks to the whole team for giving us the break we so desperately needed—we’re heading home refreshed and so grateful ❤️
Kathryn Jackson
My husband and I stayed here recently for a quick getaway before the school holidays. We chose this hotel specifically for some quiet relaxation away from the busy hustle and bustle of the more popular areas. We throughly enjoyed our stay in one of the Duchess Villas with private pool.
Our check in was smooth and following a short tour of the expanse hotel space, we were kindly shown to our room. The villa was incredibly spacious, tastefully decorated and the pool the perfect size and depth to enjoy. We really appreciated the full sized kitchen where we were able to store various snacks and drinks for our daily excursions. The bed was huge and very comfortable. The air conditioning worked well and ensured we were able to sleep comfortably at night.
The grounds of the hotel are stunning, well maintained and almost as though you are in Bali or Thailand. Lots of beautiful features and plants to admire on your walk to breakfast in the morning. Breakfast was fantastic with a great selection of various different options that changed day to day. Staff were friendly, attentive and the manager Fiona would welcome us and enquire about our stay which is a truly special touch.
We didn’t use the general pool but it looked beautiful with views over the neighbouring golf course. We did however make use of the spa and my husband was very impressed with his massage saying it was one of the best he has ever had! The spa was equally beautifully decorated and had some great facilities including rain shower and steam room.
The one only downside was that the outdoor areas of the villas face a road which at times could be noisy. When in the villa though I didn’t notice any noise which meant our sleep wasn’t disturbed. We had a hire car during our stay which we would recommend if you intend on going out for day trips or dinner in the evenings. We did walk to the nearest shops quite easily. There is underground parking for guests which is easily accessed and operated once checked in.
We would definitely return in the future and would recommend to anyone. Be thank you to all the amazing staff who made our stay so wonderful.
Sylvia Hassell
This place is like paradise! Individual villas with in a hotel. We have been twice just me and my husband and had a small villa and with our 3 kids and had a very large villa. Both were stunning with heated pools and views to die for of mountains and the ocean. Rooms are beautifully decorated and are luxury. With our larger villa we had an upstairs with another bedroom with another bathroom and a private outside shower. And another balcony and a bath out there which was beautiful at night. The staff are amazing and can't do enough for you and all the food we tried was beautiful. We had a few days where we didn't leave the room as everything we could want was either there or could be brought to us. We will definitely be going again as this is a place to relax and even our kids loved it. We didn't try the spar or the gym but if it's anything like the rest of the hotel it won't disappoint.
Catherine Moore
Fabulous boutique style hotel villas. We stayed at the stunning villa Johanna and it was just perfect. Attentive housekeeping, ice by just a WhatsApp. Heated pool. Excellent breakfast. Staff just superb. We have booked our return trip in February as we loved our stay.
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