Adam Mahmood
Currently 4 days into a 7 day stay and I have to say the hotel is fantastic. We arrived in the early hours of the morning and reception checked us in very speedily. We were shown to our room which was gorgeous, it was very spacious and the balcony area was huge. The bathroom areas and the room and balcony were spotlessly clean. There was a fully stocked fridge with water various soft drinks and juices (which were restocked daily). There was also a kettle with various teas and coffee. The beds are quite comfortable (they are firm, which i like). Housekeeping come daily and are really attentive they change the towels re stock the fridge change the beds and hoover around the room. They are happy to come back later if you are not ready to have your room cleaned. There is a slide area which is open for a few hours twice a day . There are two pool areas , the main pool and a pool up on a balcony area (this pool is small but is quiet). There are various food and beverage areas around the pools along with a vitamin bar (at extra cost)where you can also find shisha (at extra cost)
Hamza Amin
Stayed here. The service is great staff really friendly BUT don’t be fooled by the pictures you see. This hotel is not 5 star it’s 3 very tiny. The activities were all for kids so they had fun. The food was horror but then again it’s all inclusive. Can’t stress enough how good the staff were. But just the whole place made me feel I’ve been conned. The indoor pool and jacuzzi was nice.
shekeizah Palmer
The food was extremely disappointing. The options were very limited, and children were left with just chips and spaghetti in sauce. If you are a fan of chicken, this is definitely not the place for you. Most of the meals were heavily vegetable based with little variety. The cocktails were average at best with fewer than ten options to choose from, which is quite surprising. The entertainment was dull and lacked energy. It felt like an afterthought.
The only redeeming features were the rooms, the pool, and the interior design, which were genuinely nice. But do not let the aesthetics fool you. Consider this your warning.
Hanna Romashuk
It wouldn’t hurt to do some renovations, as there was a lot of mold in the shower cabin. There was also some rust on the legs of the sink in the bathroom. Our family, staying in the neighboring room, also had some additional cosmetics like hair masks and cream provided.
The main dishes were tasty, but during the whole week, shrimp and squid were offered only once. White fish, meat, and poultry were available every day. The fruit selection was very limited (apples, bananas, grapefruit), and strawberries were available just once. As for vegetables, it was usually just cucumbers and tomatoes, cut in different ways and with a bit of greens added.
The baklava was very tasty, but all other desserts were bland, even though they looked nice. At the bar, unless you give a tip 1–5€, don’t expect good cocktails. We also couldn’t use the à la carte restaurant because it only starts operating from May 1st.
The beach is about a 5-minute walk away or a 2-minute shuttle ride. There were many Russian guests in the hotel, so be prepared to hear a lot of Russian music at the disco or karaoke, or even just at the bar if they bring their own speaker.
The sauna also needs more care, while the full-body massage for 60 minutes, priced at 99€, felt like a scam. The hotel grounds are also small and lack greenery.
Also, keep in mind that the transfer from your tour operator may take between 1 to 2 hours from the airport.
Sara Santa
The hotel looks nice with its modern design, but unfortunately the food is very repetitive, with limited variety and few options to choose from. After a while, everything starts to taste the same. The drinks are of very poor quality, and even though water is stored in fridges, it’s still warm. The ice cream is also low quality, and although we’re on an ultra all-inclusive package and it’s supposed to be available from 12:00 to 16:00, in reality it’s only served between 14:00 and 16:00. Overall, the food and drinks are disappointing and far below expectations.
Two years ago, we stayed in Side as well, but at a different hotel, and we were very satisfied with that experience. Unfortunately, this hotel did not live up to the same standard and left us disappointed.
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