Regency Torviscas

deb lovick

Just came back after staying here for a week. Hotel is lovely nice and clean rooms are spacious etc. It's in a quiet location and situated on a steep bank. I would advise getting a taxi it's only €4/5 euro so not too bad. Staff a friendly and helpful, apart from the lady that's on the pool bar she is very rude and abrupt. All in all really nice hotel but if you want to be more centre this hotel isn't. Only a 10 minute drop off from airport. Hotel restaurant is lovely food is delicious. Entertainment in hotel is ok but could be on longer

Fani Chervenkova

I strongly advise everyone not to stay at this hotel for their holiday. It is not save and secure place and the staff members stole personal belongings from the guests’ room. Moreover, there are no cameras and security staff in place and the personnel is very impolite and rude. In addition, the staff at the hotel bar refuses to speak any other language apart from Spanish and tells the clients that they have to speak Spanish if they want to order something, otherwise they will not serve them. During my stay, the cleaning staff stole my entire backpack while cleaning the room. When I reported the theft at the reception, the receptionist behaved completely inadequately. Instead of assisting us, she screamed and accused us of leaving the door open and saying that someone entered from outside, which was not true of course. Even if this was the case, I think, it is the responsibility of the hotel to ensure the safety and comfort of their guests without worrying that someone can get in without any problems, given the fact that there are no cameras or security and nothing can be investigated. The receptionist did not even inform her manager and her colleagues about the theft. She also tried to convince us not to involve the police. When we requested to meet with the manager of the hotel to inform her and to discuss potential compensation, she just refused to come. I strongly recommend avoiding this hotel and finding safer and more pleasant accommodation for your stay.

Victoria Melrose

We have been going to Regency Torviscas for 8 years or more x The staff are outstanding and super friendly that’s why we return , we appreciate their kindness always helping us book excursions- spas -taxis - boat trips restaurant’s etc they are superb x They have a small bakery at the side for coffee and cakes , sandwiches made fresh on site and on the other side they have a mini store for your basic needs - the staff here are wonderful especially Santi who is a fantastic artist and great with kids and families creating beautiful drawings x rooms are simple clean and the kitchen has everything you need x the pool is great not too busy with a kids paddle pool attached and a jacuzzi, they have a small spa and gym xx food by the pool and a bar plus a restaurant if you don’t feel like going out x We love it because it is far from the noise and only a 10 minute walk down hill to the beach x yes it is a hill to walk back up but good for your fitness which we like x or just grab a taxi for around 6 euro x This place is our second home and many people return as it’s a small complex xx if you like an informal relaxed holiday with no time frame , come and go as you please xxx if you want to get out of your city clothes and just relax this place is great x We will be back as we love exploring and now have many friends here x Again it’s the staff that shine and that’s what we love x price point is good

Abby S

The service we received there was really good. Waiter called Alex was great, and another waiter I didn't catch the name of (shorter man) was also brilliant. The entertainment was great too. Reception helped us book excursions and answered any questions we had. The hotel is up a hill with about a 5-10 minute walk to the nearest amenity. The rooms were clean but a bit dated. The extractor fan either didn't work or we couldn't figure it out and the oven took about half an hour to half cook a pizza. The beds were a sofa bed style with two single mattresses pushed together. We were on the ground floor so didn't have a private balcony which was a bit disappointing. Pool closed at 6 which felt a bit early, but might be a standard closing time. For the price, it was alright

Andrea Mangone

The apartment is very beautiful, a big terrace and a great view. The kitchen was fully equipped. A great stay, it was a pleasure also spend some times in the swimming pool. I could cook a fresh octopus without any problems.