Leo Leona
The accommodation itself was fabulous. The Country Club is very stylish and well looked after, looks better in real life than in pictures. There are many activities that you can do around the day, there is minigolf, there is the swimming pool, there is a games room, a jacuzzi etc. Swimming pool was always heated and clean. Louis, the entertainment guy was really cool, there was Bingo, there was water aerobics etc. The ladies at the restaurant were so sweet and friendly. The staff working at the reception area was also amazing. Bruno and Alejandro were both so helpful and friendly, both made the time to answer all questions me and my friend had. Alejandro was very helpful in explaining to us the best places we can go around the area, he helped us book a paragliding experience and explained to us the best ways to go around the island. From all the places I have been to, this accommodation had the most friendliest, professional and kind staff.
Katie Byrne
We arrived in the early morning at around 3am the next morning we were woken at 10am by a technician to come and fix a balcony door which we did not request to be fixed. We then went down to the pool bar to grab a coffee and were met by 2 rude members of staff which refused to put sugar in our coffee. They then got aggressive with us and poured our coffees down the drain and told us to go away. Furthermore we were awoken to another technician entering our room, unannounced, at 9am without any communication from reception. A complete violation of our privacy. We came to the manager with these queries and he blatantly ignored our concern and told us "this is a misunderstanding". After trying to convey our concerns to reception staff several times, we were given a complimentary dinner at the restaurant to apologise. As seen in the pictures below, the food we were served was close to inedible, it was clearly a frozen pizza and a microwave meal, and not even a decent one. On the morning of departure, we requested late check out in which no communication was reciprocated and were eventually told that reception staff were unable to approve our request? I proceeded to ring reception to state that we wouldn't be leaving our leave the room until 12 because at this rate, it was the absolute least we should have been given following the numerous issues we experienced during our stay. A member of staff then knocked and entered our room telling us to leave followed by another 3 housekeepers who refused to leave, basically forcing us out of the room. After all of these issues, we reported our incidents to our service provider and again, they were completely disregarded and we were then accused of making false accusations against the staff and that no sort of compensation would be necessary. I would highly recommend you to reconsider staying here if you want basic respect from hotel staff or if you actually want to enjoy your holiday! Also, it's worth mentioning that there is only one small shop nearby and if you wish to go anywhere you will need to drive or get a taxi.
Abie Fox
The most amazing stay at the regency country club! After reading some of the reviews we were slightly apprehensive however we had the most perfect stay.
We were greeted with a warm welcome at reception and offered a cold drink which was really nice. The lady on reception explained everything we needed to know for our stay and was even kind enough to give me sun cream after seeing I had already burnt! This was a really lovely touch.
The entrance to the hotel is beautiful and the bus stop is a short walk down the hill which we found helpful there is also a courtesy bus from hotel reception to Los cristianos which we also used it runs in the morning and early evening. The decor is beautiful and has a lovely charm to it.
We booked a standard apartment and it was beautiful. Absolutely spotless and included everything we could need for our stay we had extra pillows and optional quilt for if it's a bit chilly the bed was the comfiest we've slept in. The hotel it's self is lovely and clean and so peaceful and quiet.
We had breakfast on one occasion and there was plenty of choice and very good for a buffet breakfast. We also decided to enjoy a meal in the restaurant and the food was excellent as well as amazing friendly service from the waitress and waiter.
If your looking for a relaxing break in a peaceful beautiful hotel I would definitely recommend the hotel regency country club. We can't wait to come back and thank all of the staff at the hotel for making our stay so lovely!
Samantha Dunne
This is my 5th time staying at the Regency and we've booked for October and April already. The hotel pictures do not do this place justice. Upon arrival you are greeted with a welcoming and friendly receptionist, and a glass of ice cold Cava. The one bedroom apartment sare tastefully decorated with a full ranch style kitchen and Jack a Jill bathroom with jacuzzi bath. Four poster bed and very spacious... you could live in these apartments permanently to be honest. The terraces are also spacious with room for a dining table and two sun loungers. The upper floor rooms have a private solarium accessible from the terrace. The hotel is decorated in beautiful Balinese style and creates a very relaxing experience. Patricia, Alfredo, Jonny and Victor are fabulous and really look after the guests. The pool area is very large, no problem getting sun loungers any time off day. The pool is heated and late night swims are glorious, it's like getting into a warm bath. The hotel is nestled into a mountain which means there is a beautiful cooling breeze throughout the day across the pool area. If you like your cocktails you can enjoy them sitting in the swim up bar.... and only of its kind in the area. The food is good too. I highly recommend this hidden gem which is oit of the busy areas but also only a 5 min taxi ride away at approx 10euro. There are 2 supermarkets a short walk way, as well as restaurants such as la Tasca which serves the most beautiful tapas I've ever had and the tree top bar is good fun with a Sax player on Sunday afternoons. As always, we cannot wait to return.
Huseyin Aptioglu
We had a very disappointing experience during our stay. There was a serious problem with the bathroom in our room, and even though we reported it, it was not fixed. We were forced to use the public restrooms. Water also leaked into our wardrobe, soaking our belongings. Overall, this situation negatively affected our stay. we dont recommend this hotel. do not waste your holiday
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