Bernadeta Negra
We have spent one week in this hotel and I could not imagine better Christmas vacation. The hotel is beautifully located close to various beaches, the garden is extremely well managed and there is a huge variety of plants to admire. The whole Staff (reception, kitchen, bar, cleaning, garden, animation) is exceptionally kind, respectful and professional, I felt welcome at any time I had interaction with any Staff member. The gym is spacious and well equipped (new machines). We also used twice the tennis court that has views to the ocean.
The room was very clean and quiet, we loved the fact it was neither close to the swimming pool nor the restaurant. It was close to the beach, though. It's been great.
The food was delicious, with huge variety - fruit, vegetables, salads, meat, fish, desserts, all kind of beverages (alcoholic and non-alcoholic and different kinds of bread. A lot of to choose from. The Christmas dinner was an absolutely beautiful experience, delicious food, elegant ambient and coziness. I would really like to thank the Kitchen Staff for having prepared everything and worked so hard so that the hotel guests could have such an amazing Christmas experience. Thank You.
Daga Natalie
Very pleased with our stay. Room/bathroom /shower was spacious. Never slept so well on holiday! Was really quiet at night ( at least in our wing, 2nd floor , room 2223). They count their floors from the top, so top floor is first. Enjoyed the entertainment, really liked the variety, you could either watch the entertainment or go to the next floor to a disco with a bar. The only downside was the food, it wasn't bad, but could be better. It was ok, average. Altogether can definitely recommend. We had a great time. The best cappuccino is at the pool bar. Loved to greenery, palms, grass, trees, well looked after.
Stefani Iljoska
An amazing stay overall. The hotel was very clean and well maintained, which made us feel comfortable from the moment we arrived. The service was excellent staff were kind, efficient, and always ready to help. The views were stunning and truly unforgettable. A great choice for anyone looking for quality, comfort, and beautiful surroundings. Would definitely stay again.
Naz Altınay
Horrible experience. I recommend everyone to stay away from this hotel. First of all the kitchen staff is very rude and impolite. They yell at you and they are very unhappy. There are cockroaches running from the coffee machine. On our 3rd day I had FOOD POISONING from the food at the restaurant. I couldn't even leave the room puking all day. The new sheets they put on the bed is full of blood stain. There is also no WiFi connection reachable anywhere. When I went to the reception to complain all about this, they simply don't care. A manager who can't event speak English greeted me. I told them all about the problems and they just don't care. I asked a complaint form to file, they didn't give any and they just shrugged. I told them that I will complain to authorities and they just said you can do whatever you want. It is Christmas eve tomorrow and there is no authority you can reach at this time of the year. But I won't let this go and complain about this horrible hotel to every authority possible. It should be shut down.
Chris Bruce
Just returned from a week's stay here,from the moment of our arrival we found the staff very friendly and very efficient. The room was a bit tired,but as others have said renovation is going on, the noise was an issue if you went back to your room later in the afternoon, before dinner ,on a couple of occasions work did go on until nearly 7pm. We had a very relaxing time the pools are lovely, a short stroll to the beach, the grounds are lovely ,colourful and well maintained,the sea view sunbeds which you can hire for the day are worth it ,with numbers 4, 5, 6, or 7 seeming to have the best views of the sea. The food was excellent, with a very good choice at every meal , my wife thought some of the food could have been a little hotter ,finding somethings luke warm, but was more than happy with the fresh crispy salads, for me it produced the best full English breakfast I have had outside the UK. We would be more than happy to return here hopefully in a refurbished room when the renovation is complete.
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