Lesley Elliott
Another lovely stay at this hotel, beautiful rooms and friendly helpful staff. We find the location midway between the harbour and the marina is excellent. The hotel is kept very clean with well maintained gardens.
We enjoy the buffet meals with their enormous choice and freshly cooked fish and meats so haven’t tried the other restaurants on site.
We will certainly be returning in the future and would recommend it to others.
James
We were seriously impressed with our stay. There is a huge amount to love about this hotel, but I need to start with the staff because they are what truly make the experience.
A huge shout-out to Santos, who was seriously wonderful to us and Sonny. He was so friendly, kind, full of energy, and genuinely welcoming, we actually felt quite sad when it was time to leave! Elaina was also really wonderful, always greeting us with a beaming smile and being so attentive. And the energy from Attie and Pablo was incredible. The whole team's friendliness and spirit are exceptional.
The Kids Club and soft play are a fantastic feature. It gave us a few hours to have our own headspace, and every time we picked up our child, they were having a wonderful time, even on the day they arrived a little out of sorts.
The entire place is immaculate, really beautifully presented, with a huge selection of pools. The rooms are clean, roomy, and have all the amenities you would need.
If I had to offer one small piece of constructive feedback, the food in the pool restaurant is a little lacking. Also, there might be an opportunity for the on-site ice cream place to offer a few more savory snacks.
Overall, a truly wonderful and five star stay, thank you for making this such a memorable holiday for us.
Roz
Rooms are a little dated but spacious in good repair with good quality fittings and furnishings, pillow menu, ample hot water and good air-conditioning. There is free parking and no plate charge for room sevice. Spa a little dated but better than average with sea and garden view from steam and pool. Al a carte Restaurants and gelaterie very good. Breakfast outstanding whether buffet or al a carte. Location excellent. However, there were some room servicing issues possibly due to language barriers and things like bathmat and face cloth disappearing and not replaced. Pool waiting service was absent at first but improved after raising query. We probably wouldn't stay again as unlike many other hotels in Playa Blanca it doesn't cater well for couples. For example, most nearby hotels in Playa Blanca seat families and couples or adult only groups apart where possible at breakfast or have an adult only pool area. This is puzzling when it has more pools and dining areas than most! Our last few days were ruined by a noisy family next door after occupants changed having been assured it was a quiet wing away from families. The hotel has a vast child and family activity and entertainment programme and kids. It also has a separate day and night programme for adults. Unfortunately, we didn't do anything on the the adults programme as small children were welcome to scream and screech and disrupt these activities too even as late as nearly 10pm on the karaoke. A real shame but what should have been a relaxing wasn't. Other Playa Blanca hotels even at 4 star level manage to get the balance right for all guests at about half the cost of this one...
Sandra Ellerbeck
Our 7th or 8th visit to the Yaiza. This hotel just ticks all the boxes for us. The staff are amazing, nothing is too much trouble, their aim is to give everyone the best holiday experience. The food this year was better than ever with themed meals on many evenings.
We had a junior suite which is so spacious with a high level of cleanliness which was obvious throughout the hotel.
We look forward to future visits to the Yaiza.
Gary Flynn
The Spanish guitarist was recommended to us for a relaxing evening of chat and drinks. He didn't disappoint, beautiful versions of recognisable classics that were easy on the ear but not overbearing. The gin and tonic was generous and the surroundings were lavish and not too overstated. It's a beautiful hotel both inside and outside.
My Booking
