James
We were seriously impressed with our stay. There is a huge amount to love about this hotel, but I need to start with the staff because they are what truly make the experience.
A huge shout-out to Santos, who was seriously wonderful to us and Sonny. He was so friendly, kind, full of energy, and genuinely welcoming, we actually felt quite sad when it was time to leave! Elaina was also really wonderful, always greeting us with a beaming smile and being so attentive. And the energy from Attie and Pablo was incredible. The whole team's friendliness and spirit are exceptional.
The Kids Club and soft play are a fantastic feature. It gave us a few hours to have our own headspace, and every time we picked up our child, they were having a wonderful time, even on the day they arrived a little out of sorts.
The entire place is immaculate, really beautifully presented, with a huge selection of pools. The rooms are clean, roomy, and have all the amenities you would need.
If I had to offer one small piece of constructive feedback, the food in the pool restaurant is a little lacking. Also, there might be an opportunity for the on-site ice cream place to offer a few more savory snacks.
Overall, a truly wonderful and five star stay, thank you for making this such a memorable holiday for us.
Lesley Elliott
Another lovely stay at this hotel, beautiful rooms and friendly helpful staff. We find the location midway between the harbour and the marina is excellent. The hotel is kept very clean with well maintained gardens.
We enjoy the buffet meals with their enormous choice and freshly cooked fish and meats so haven’t tried the other restaurants on site.
We will certainly be returning in the future and would recommend it to others.
Sandra Ellerbeck
Our 7th or 8th visit to the Yaiza. This hotel just ticks all the boxes for us. The staff are amazing, nothing is too much trouble, their aim is to give everyone the best holiday experience. The food this year was better than ever with themed meals on many evenings.
We had a junior suite which is so spacious with a high level of cleanliness which was obvious throughout the hotel.
We look forward to future visits to the Yaiza.
Alex Thompson
We stayed at the Princesa Yaiza for 2 weeks at the end of June 2025. I read all the reviews beforehand and I would say the average review is accurate in my opinion. Having stayed at many hotels, I would describe this as a 4.5 rather than a 5L and it does feel tired in places although part of that is the rustic theme the hotel has gone for. The hotel really should address the towel situation by telling guests at check in and then having the pool managers actually enforce the rules. With all that being said, the staff were exceptional throughout. My daughter has coeliac disease and the hotel dealt with the situation admirably, particularly head chef, Raul. The location is also great.
Naomi Dunlop
This is an amazing hotel, its staff are so friendly and helpful and work really hard to keep the customers happy. 7 days was not enough time to explore and use all the facilities on offer. The suite was large and roomy and very clean, and the pools fantastic.
I only have 1 criticism and that is the issue of sun bed hogging. Every day, early in the morning, towels are placed on the sun beds and left unoccupied for the whole day or large part of a day. As a party of 6, it made it extremely difficult to stay together round the pool as we had children in our party that we needed to keep an eye on in the water, we had to keep splitting up.
The signs around the pool say not to do this but it is ignored.
My Booking
