Richard Wilson
Just spent a week all inclusive in a family room at Porto Angeli, with two toddlers, for a "familymoon" after our wedding.
We are a British/Irish family which is worth noting as this is almost exclusively a German resort.
Overall the holiday was fine, the location is excellent for a week's unpack and relax beach holiday, but there were other issues that spoilt our stay.
Pros:
Beautiful location in a quiet Rhodes resort with no other large hotels and lots of friendly tavernas and bars.
It's on a beautiful private beach with plenty of loungers, showers and a soft drinks self service.
The pool areas are varied for kids and the lifeguard is super helpful finding a lounger.
Lovely cocktail bar - plentiful food and drink options throughout the resort.
Cons:
No real explanation where things are on arrival.
The night receptionist forgot to give us all inclusive wristbands which was awkward the next day.
No acknowledgement of our family honeymoon.
Return transfer didn't include kids seats so I had to negotiate with the driver for my youngest to get a baby seat.
German guests given priority at the bars.
German guests seemingly unable to queue and culturally their staring can become tiresome.
All entertainment is in German and the kids on the German language kids club take over wherever they are, so it was hard for my toddlers to use the play park.
Most annoying of all, there were a lot of smokers across the resort, which we could mostly avoid, but the hotel unwisely gave us a room in the Ilios building situated directly above a smoking area, where their staff/chefs would congregate to smoke. We also discovered their staff quarters and drying rooms were also located across the corridor from our room and this brought its own smells of damp clothes and smoke from their rooms - so we would enter & exit our room as swiftly as possible to avoid smells getting into our room too much. Needless to say, for a 5* hotel, this felt sub-par and a tad uncomfortable.
In summary, this could easily be a perfect hidden gem of a resort, but sadly it falls short of that. Aesthetically it could be 5* by European standards, but I'd call it a 4* hotel. It's well suited to Germans who will be amongst their own, but unfortunately I couldn't recommend it to any English speaking guests.
We won't be returning to this hotel, but Stegna was lovely.
Pavel Řezba
We spent two nights at this lovely hotel and had a great stay. The junior suite with a private pool and a stunning view is highly recommended. The staff were consistently kind and helpful, and we especially enjoyed breakfast in the adults-only restaurant. The property was spotless overall, though we did notice a few cigarette butts around the beach-umbrella area.
Debbie Ansell
We stayed 2 nights, Very good if you like all inclusive but not for us. Soup and salad bar was good. Rooms spread out good which was good but then it was a long walk to the main area for food. Good for children
Tommi Madsen
Wonderful resort, but disappointing Guest Relations experience
We are a large family currently staying at Porto Angeli Beach Resort for one week. While almost everything at the resort has been truly excellent—the rooms, restaurants, pools, beach and especially the housekeeping and bar/restaurant staff—our experience with the Guest Relations representative has been very disappointing.
On three separate occasions, when we asked simple questions, we felt talked down to. Her tone came across as arrogant and dismissive, and we did not feel listened to. It has been uncomfortable enough that we now hesitate to approach her at all, which is the opposite of what Guest Relations should be. She often seemed irritated rather than service-minded.
We still have two days left and genuinely hope this will improve, because the rest of the resort is outstanding and deserves praise. We feel obliged to share this feedback so management can address it: a warmer, more respectful attitude—listening first, acknowledging concerns, and offering solutions—would make the guest experience match the otherwise high standard of the resort.
Stuzzi Cadenti
The owners of this hotel have NO social conscience. They blast loud music, shouting through microphones, karaoke EVVERY NIGHT from 8.00pm until 11.00pm. We stayed in a beautiful place near this hotel and not one night could we sit on our balcony, in fact we had to go to sleep with doors closed and ear plugs! They might be within their legal rights but that does not make it right. SHAME ON YOU!
