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Beautiful resort song the cliffs with pine trees hence the name! Gorgeous facilities , so much to do! We came off season in January so had the place pretty much to ourselves with a few other guests. Breakfast buffet is amazing with the tastiest cappuccinos, paste de natas and croissants. Attentive servers and everyone was very caring Easy drive to downtown Albufeira which is about 15 mins west via local roads. Also central to the Algarve coast. Faro is only half an hour east and Lagos an hour west. They had a really nice indoor pool and hot tub with nice skylights and windows so it didn't feel like an indoor pool with the large skylights. Great place to stay. Only small complaint is the pillows were too soft and the lounge pianos were locked up. Why!? We love playing hotel pianos when we can) Also rooms were a bit dated. The TV's need to be updated, but.beds were very comfortable and rooms were quite spacious. Beautiful grounds too and all sorts of outdoor pools. View from the cliffs is absolutely gorgeous. Walking down on the beach (can.take stairs down or elevator) was so enjoyable. Breathtaking views)
Nataliia
This December, I visited Portugal for the first time in my life — and it was also the first time I ever saw the ocean.
As a happy owner of my own partnership program with a travel company, I decided to give myself a small gift and travel solo to Portugal.
I rented a car and easily reached the hotel. Parking in hotel is very convenient.
The hotel experience was excellent: very polite and attentive staff, a comfortable room, great conditions, always hot water, clean snow-white towels and bed linen, slippers, ironing board and iron, and a hairdryer in the room — everything you need for a comfortable stay.
The hotel’s location is absolutely stunning. I’m still deeply impressed by it. I truly loved Portugal in general, especially this area — Algarve. It turned out to be an amazing vacation.
The breakfasts were delicious, with a wide variety of fresh food. This is truly a five-star hotel — it deserves high praise and is definitely worth returning to.
I will certainly come back, and not alone next time. I would love to visit this place in summer, because I didn’t get the chance to swim in the ocean this time — so I believe that’s still ahead of me.
Becky Walker
We had a two night stay here and it was wonderful from start to finish.
All the staff are very attentive at this property. The amenities are incredible - from the seven pools to the tennis courts to the kids club.
I wish we could’ve stayed longer. It really is a fabulous property. The beds are super comfortable and the rooms are very spacious.
There is a huge amount of sun loungers so it’s never a struggle to find one. The panoramic cliff views and the beach is also really nice. Would stay here again.
doc goleva Голева Елена Витальевна
I really liked the hotel. Only one unpleasant problem with payment! Be careful! I described:
The property has a beautiful, large garden and is located above a beach with impressive cliffs. You can access the beach by elevator or stairs. The elevator requires a room key card, but unfortunately our card didn’t work, and neither did another guest’s at the same time. It’s unclear why this restriction exists, as the beach can still be accessed on foot and there is no security control.
The breakfast was excellent — honestly the best we had among all the hotels we stayed at in Portugal. A wide variety of eggs, cheeses, fresh vegetables, pastries, fruits, juices, smoothies, and very good coffee.
The staff is friendly, the rooms are clean, the area is quiet at night, the mattresses are comfortable, and there is plenty of free parking. There are several restaurants on the hotel grounds and the food is good. You can also drive about 10 minutes to nearby beaches and enjoy walks along the ocean cliffs.
The only thing that felt strange for a 5-star hotel was the absence of slippers and bathrobes in the room.
Unfortunately, the payment system seriously affected my overall impression.
I prepaid €344 when booking online. At check-in, despite confirming that the room was already paid, the manager charged an additional €95 deposit for a minibar, even though there was no minibar in my apartment. At the same time, another €364 was charged. My bank confirmed that these were three actual charges, not pre-authorizations. As a result, I paid for the same room three times and was overcharged by €439.
The next day, another manager said the charges should not have happened and told me a refund was processed. I stayed on December 23, but the money was never returned.
On my return trip, I stayed at the hotel again and asked them to make sure no extra charges were taken. A different manager handled my check-in and again charged additional money — this time €75.
In total, €514 has still not been refunded after two weeks.
It feels like there is no clear or consistent payment procedure among the staff. The system is not transparent, especially for guests using debit cards. If the full amount is charged at booking, it should not be charged again on arrival, and deposits should be clearly justified.
Please be very careful if you are paying with a debit card. I strongly recommend asking the hotel to send a payment link instead of allowing card charges at check-in. Otherwise, you may have to wait a long time for a refund.
Danny Toimil
We had an amazing time at pine cliffs resort. We stayed for 5 nights and explored around the algarve. We ate at yakuza the first night and the food and service was exceptional. The spa was amazing ,we got a couples massage and were able to use the facilities like the herbal sauna,salt sauna ,steam room etc.
The only issues we had was with the concierge services. We felt these were subpar for a 5 star resort ,we have stayed at many 5 star establishments and just didn’t feel the same effort as we normally receive. Also upon departure we asked for a trolly to be sent up to our room the reception desk told me they would let the bell man know. I walked down to put some lighter items in my vehicle and (2) bell men opened the doors for me. I thought it was odd but i am very patient. I ended up having to grab the trolly my self after waiting around 20 mins with no response. One of the younger bell men saw me and quickly assisted me, i asked if anyone had informed him he told me reception didn’t let him know. These two things were the only cons of pine cliffs.
We will be back and hopefully they can sort out there reception concierge services.