Amy Martin
We stayed here for New Year 2025 for 1 week. Before arriving we read the reviews and were really worried about staying here to the point we were going to change hotels.
When we arrived, the guy on the desk was friendly and checked us in as quick as he could, it did take a little while but there was 8 of us. We paid €200 deposit per room which would be refunded on checkout. We were given a receipt and also a sheet with terms and conditions which were fair (keep apartment clean, remove rubbish and take bedding off etc)
Rooms were basic but a lot better than we expected. They were clean which is alls we ask for. Beds were comfy and we had a huge balcony. Shower was powerful and towels/toilet paper was changed mid week through the stay.
On checkout, we ensured everything was ok in the apartment and went down to reception in plenty of time so they could refund the deposit. They went to check our rooms and then refunded the deposit there and then. Our friends paid via credit card and the money went straight back into their account. We paid via debit card so took around 5 days to go back in.
Overall, a really good stay and would definitely stay here again.
Melissa Evans
Stayed here over the fiesta, the apartments were as expected, nothing wrong with them but nothing fancy either, also not the cleanest!
In my experience these apartments attract a 'rough' crowd, I wouldn't recommend for families - however, not sure if this was because we were there over the fiesta.
We paid our deposits in cash to ensure we got it straight back, which we did, but you have to leave the apartments exactly how you found them (with the exception of putting the bedding on the bathroom floor) otherwise you wont get it back, we saw someone left 1 (clean) plate on the draining board and lost their deposit!
The area is a 10 minute walk from the strip, 15 ish from the beach so a good location but it is a little out the way of the action. The staff we spoke to seemed friendly enough too.
Danielle Winship
3 day stay. Location was great. Apartment was faultless. Had everything anyone could possibly need. 200 euro deposit (paid in cash) was returned immediately when we left. Would defo stay again.
Jack G
Unfortunately during our stay the hotel refused to supply waste paper towels (loo roll)! Stayed for 4 nights and sanitary product supplied was insufficient, asked reception for more and they refused informing us to buy from the local supermarket instead.
Absolutely appalling service, shall not be staying here in future which is unfortunate because other aspects of the stay was fine without fault. Rooms are sufficient.
Hotel itself is a 15 minute walk from the strip and beach. Taxi ride would be 5 minutes maximum.
Clare Monday
As a family of 5 with two teenage children and my mother we can not fault the accommodation, the apartments offer all you need and are very spacious and the air-conditioning is amazing. We were on the 11th floor and the view was amazing, location for us was perfect near to shops etc but away from the noise. David from the reception was always on hand and yes its a vibe block but in fairness the youngsters we met were so friendly and David ensured all was well by the pool. I often walked to the shops in the morning to get bread and milk and felt so safe. Yes you pay the 200 euro deposit but we did cash so was given back straight away.
Only slight negative was there was only a hob and microwave to cook on no oven but it meant we always ate dinner out( always a silver lining) .
Would 100% stay again and recommend this accommodation to family, couple or single person looking for accommodation in Benidorm.
Thank you
