João Pedro Teixeira
Amazing experience! Staff is super friendly and professional. Food is yummy and even provided me with a surprise during my breakfast on my birthday 🎂... Great location and good transfer shuttle to/from airport. Also a female eagle (Beckett) was on display working to keep pigeons away.
Kierste Dufrene
Do not stay at this hotel. 90% of rooms do not have air conditioning. The rooms are worn out and not very clean. No water pressure. Tiny shower/bath with a stained tub. The food is barely edible. The staff working the bars, kitchen, and dining areas are great. They are doing their best with what little they have been given. It was the most miserable 5 days of any vacation I have ever had. We tried to upgrade to a room that has air conditioning and were willing to pay the difference. The room was available for the three days we wanted it for online and could have been booked online for the full amount, but we had already paid for 5 nights and just requested to pay the difference to get some AC. The front desk was not helpful at all and refused to allow us to move rooms.
Location is not great either. Yes, it's on the beach, but you can't go into the water because the surf is too rough. It's a long uphill walk to get to the closest bus stop. The 3 times we ordered a Bolt, they couldn't locate the hotel. It is located right next to a run-down apartment complex.
Entertainment in the evenings was atrocious. It was really like being on a terrible, cheap cruise ship.
Attached screenshot of the room we requested to upgrade into, but received zero help.
Florie B
We had such a great time in this hotel. The location is excellent, all the rooms have the view towards the ocean. The beach is very close, but make sure you bring special shoes for pebbles/stones, it really hurts your feet when going into the ocean.
Listening to the waves at night (and day) is simply divine. They have many flowers and plants, you feel like you are in a garden. The restaurant has tables outside, so you can watch and listen to the ocean while having your meal. Staff are friendly and helpful. There is a jacuzzi, sauna and a hot steam room available every day. Plenty of sun loungers, two pools and a section for little ones. You can always find a space. A peaceful and quiet place. The only minus would be the quality of the drinks, if they could be a little better, it would be great. And a clothes rack on the balcony to dry your towels and clothes after a pool/beach day. The whole island is very beautiful, we hope we'll come back some day.
Rich. Rent
The Pestana Ocean Bay All Inclusive Hotel offered us a relaxing atmosphere and beautiful ocean sunset views. My wife and I had a great time there. We spent 7 days there. The food was fresh and delicious. The drinks were good. We especially liked the white wine. The service was also great. Our room was spacious and comfortable with daily sheets changed.
Olga U.
Location is superb - we haven't seen any hotels closer to the beach, than ours. One can go swim in the ocean and then sunbathe comfortably at the pool area.
Rooms were nice and overall clean, but there was a lot of dust under the bed.
Amazing staff at the bar and in the dining area. Also on Tuesdays there are a stretching and an aqua aerobic lessons performed by wonderful Diana. She is truly a gem, she helped me relieve the pain of my after-levada sore muscles. Highly recommend!
My Booking
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