abigail hawksworth
Just come back from this apartment after a week stay..receptionists lovely And friendly.. no lift for the apartment so it’s a long way up with heavy cases.. no air cons in the rooms just a ceiling fan which does nothing at all can hire the air con if needs be .. cleaner came on Monday and that was it for the week didn’t see her again which made it very unhygienic.. kept having to beg for towels as no fresh ones was being left one day had to use beach towels as would not give us any.. pool area and pool bar lovely just life guard could be more observant would not stay here again few things need improving
Julie Mcdonald
Rooms are lovely and clean , could do with having air con installed , we did struggle with the steps to apartment but then purchased the key for the carpark so avoided using the steps. The downside to this complex is their rules its a self catering holiday but ur not allowed to bring ur own food or drinks to the pool as apparently they say they don't want to encourage bugs etc and you have to purchase all food and drinks from the pool bar which could also attracts bugs (so what's their point on this ) we were a party of 17 so buying our meals everyday is expensive and with 5 autistic children and 1 diabetic this wasnt an option , going back to our apartment also wasnt an option as we had to walk up at least 50 steps and if you left your lounger for 30 mins your towel was removed , the pool bar was struggling with the amount of guests 1 day and when we approached to order the guy screamed at us come back 10 minutes so that was the last day we used the pool bar I wont be spoken to like that, 1 of the receptionist was very unhelpful and when we told her about the way we were spoken to she just shrugged her shoulders and said nothing she can do , we also kept having letters off reception 3 days cause we hadnt locked the door when i was only in my daughters apartment nx door for maids to clean 2 lerters for not parking mobility scooter properly in space definitely find somewhere else to stay if you want a relaxing holiday cause this place makes you feel on edge constantly. Also we arrived at 7pm there was 3 people to a room we only had bedding for 1 bed , when I asked in reception for bedding for sofa bed was told would av to wait until the morning so 1st night slept on sofa bed no sheets or pillows the next day reception wanted me to confirm how many in room as I had 4 beds and I asked for 4 pillows she said only 3 in room so only bedding for 3 very abruptly
Han Nah
Just back from a week here.
Apartments are basic but clean. We had a living room with dining area and sofa which turns into a bed, full kitchen with fridge & freezer, double bedroom with good wardrobe and a modern bathroom with walk in shower. Shower was great. Balcony was good size with a table & 4 chairs. Got the sun in the morning and overlooked the rear of the complex which had a public park, was nice and quiet to sit in.
The only thing was the heat inside the apartment and it had no air-conditioning - it would have cost 80 euro for the week to get a unit put in but with us being there start of June we were okay with a fan in the bedroom. If it were July/August we probably would have paid it.
Pool area good - always got a sunbed no matter what time we went down. Good music wasn't too loud either. Pool bar serves great cocktails especially strawberry daiquiris 🍹and they served food throughout the day too which was reasonably priced. Bar staff very friendly. Pool closed at 6 but we could still lay out. Bar closed shortly after. Would have been good if it stayed open abit longer.
The apartments are in a great location, pretty much between Costa Adeje and playa de las Américas. Just a short walk to the beach and bars/restaurants/cafes. The restaurant at the front of the complex is nice too!
If you are looking to go out for a good cafe for brunch I recommend Petras just up from the ibrox bar or the cozy cafe just down from there off the main street.
Toilets, clothes washing facilities, TV room, gym all located below the pool area. With check out being 12 and our bus picking us up after 6pm, we were abit disappointed that we couldn't get a late check out and there were no showers for us to get washed after sunbathing all day.
This is our 2nd time staying here but we'll definitely stay here again when in tenerife! Thanks!
Gethyn Williams
Nothing more than a little hidden gem in Tenerife.
We arrived earlier than the 3pm check in as our flight was early. We were told to return in about an hour (1pm) which the rooms were ready. We had rooms 25 and 26.
Rooms ok sized and clean. Shower is decent size also. Bed in bedroom is comfortable however, the sofa bed ain't that comfortable. No air conditioning in rooms just ceiling fans which didn't work as well as I would've liked, so just kept windows and doors open which you can hear everyone getting back to hotel in the nights, which is probably the only negative thing I can say.
There are quite a lot of steps to most rooms which are higher up. Not an issue unless you have slight mobility issues and/or heavy bags or cases. There are no lifts in this hotel.
Pool is very clean and of adequate size. There's a lifeguard on duty.
Poolside food and drinks are reasonably priced and very well presented.
Front of house staff are all polite. Especially Ileria who went above and beyond to make sure the taxi she had booked us turned up. She also sorted us a taxi to the airport for 3am (given 24 hours notice).
Location is brilliant too as its approx 20 mins walk to Siam Park and within walking distance to Las Americas and Hard Rock Cafe. Tourist train stops just down the road too which is good.
Would definitely stay here again and cannot wait to return.
Philip Shelton
Nice budget hotel. Staff seem friendly, room ready before check in time. Had great stay. Staff friendly. Pool bar staff really good and reasonably priced. Rooms are clean and more modern than most. One of the best locations for playa and Adele.
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