Marija K
Location of the hotel is good. Hotel employes are nice. Also, the breakfast was good. Rooms are okay for this price, but they are filled with cockroaches. We stayed couple of nights in one room, even slept with the lights on and they kept coming out. It was unbereable, they kept making noise so even though you cannot see them, you can hear them. We complained at the reception in the middle of the night, they changed our room, we didn't see any there but we could hear them as well and also slept with all the lights on. This is a huge problem and it completely ruined every night because we couldn't relax and sleep well. Hopefully they will fix this in the future.
ANGELA WILLS
We are currently here. Usually at least twice a year.
It's everything you need if you're not pretentious. Rooms are basic but clean. Linen is clean, beds are comfortable. Shower pressure is good and it's in a fairly central location.
Morgana Abreu
Horrible place to stay. Borderline scam altogether. We booked a stay for 6 days but only after booking we saw it was a 2 stars and all the nrgative review but we figured we would wait and see if it was that bad... it was worse.
We got into the room at about 11, immediately saw that the front door was unlocked before we got there and also had signs of it being previously broken into (I'll leave some pictures), we got in a as we locked the doot behind us and tried to unluck again it got stuck. The back door and bedroom windows only had a small chain at the end to lock it which idk about you but even I could open with a wire. The room was super hot and no windows appart from the 2 back doors and a few tiny ones in the bathrooms. It was also super dusty and had lots of spider webs and spiders around. The beds had pubes on it too.
We went to the reception not even 15 mins from our arrival and we were told we couldn't change rooms and that someone would be around to change the doors and that the receptionist would have "security walk around our room if we left the windows open" (no kidding those were her exact words).
We got back to the room (we had to walk around through the back of the patio, which wasn't fenced at all) and got on to speak with the third party that we booked with and left on line for a while. While we were on the phone trying to change hotels, the maintenancd guy was trying to get in without even saying he was there and then when he opened the door he said "oh there you go, it's fixed" and went away. Over the next couple of hours I was still on the phone and he would continue to try and get in but when my mom went around the back (yes we never opened the front door again and left the key on the lock - just in case) he would dash away as if he never expected us to be there.
We left about 3 hrs after we got there but we probably are not getting any money back, the place felt unsafe and unclean and multiple people here have left similar reviews except most only left after being robbed or woken up in the middle of the night with the maintenance guy/security (I suspect they are one and the same) just lurking over them by their bed. So don't stay here. Run away
Sharon Keogh
We have been here 3 times now and keep coming back. It’s simple but it has everything you need. Nuria really makes such a difference to your experience at this hotel and delivers great customer service and always with a smile on her face! She is the reason we keep coming back.
N pow
We are currently in Paraiso del Sol. First of all - service is out of this world. The blonde, little woman is so nice, such a gem, smile on her face all the time. The lifeguard man also and so helpful! The cleaning staff is also so nice. Yes, our rooms are very dated, but with service like that we can't really moan. Water in the shower is hot, haven't seen any cockroaches, rooms are huge, kitchen equipped, patio very big with your own seats and sun beds 🔥 what else do we need?? The main plus is nothing is pretentious in here, people are friendly. Small bar with strong drinks! It's so close to everything from here. Supermarket nearby offers discounts and is cheaper than others. I recommend Indian restaurant nearby and also local vegetable/fruit shop Fruteria Los Agaves nearby and Spanish restaurant Meson Marquez!!! It's amazing!!
My Booking
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