William Bowsie
brill place could not fault it really. reception staff to the cleaning staff nothing was to much, we were based over in paraiso 2 rooms were very nice and cleaners come most days if you just leave the wee do not disturb or please clean sign so they know otherwise they will come in not a bad thing, bed very comfy didn't have a bad sleep all 10 nights, got fan 10 euro for the stay plus 10 euro deposit, so heat wasn't a problem for us,, shops etc very close by.. and will be back very soon.. we thank you Paraiso del sol for a very pleasant stay. WATP
Nadia Francis
As far as 2 stars go.... we had a decent experience! The apartment was definitely a 2-star standard but very comfortable. The beds were changed every 2 days, cleaners are fab! Pools are great for the kids and adults. The one with the pool bar is great, good food and drinks :) we were close enough to the main strip (5 minute walk) but far enough away not to hear all the noise from it. The only downfall is that there is no air con or fans.
christine francis
Although only 2 star we loved our stay at these apartments. They were well equipped and the rooms were spotless. Great location. We will definitely be booking again.
Lisbeth Salvati
VERY BAD CUSTOMER SERVICE AND DISONEST STAFF
I had a nice stay, but the departure date I experienced a very bad customer service: unfortunately I forgot money and valuables in my room, and remembered this after only ten minutes taxi drive towards the airport. Of course I tried to call the hotel immediately, about ten times, but they did never answer - only an automatic voice that said the line was busy and to try later. My travel agency agent also tried to call several times later, but no answer. I wrote several emails, but no answer. My friend in Las Americas went to pick up the things I had forgot one hour later, but the money was gone. So watch out for disonest staff and completely missing customer service! After almost a week I have got no answer to my emails.
Emma Murphy
Here right now and it's our 3rd time to visit we love coming to this hotel for the location and the staff are really welcoming... the cleaners are great and the life guard is lovely he has a laugh with people around the pool and also tells the ones moaning that kids are playing to leave them alone coz there on there holidays. We will definitely be returning to here as its one of our favourite hotels in tenerife.