Бонка Манчева-Генкова
You should be very careful when using the services of a tour operator or buying travel packages including accommodation at the four-star Palmea in Marmaris. You pay for and expect a standard room, and you find yourself in a hideaway on the attic floor - it's hard to walk without hitting your head on the cracks in the ceiling.
The hotel has two swimming pools and also it is very close to the sea but you have to dry your bathing suits and beach towels on plastic chairs - no other way. You have to move the plastic furniture every time to open and close the terrace door. You cannot fully open this door, the width of the balcony is insufficient for this. There is no place to arrange the clothes, except for two special ones, which may be hanging on a hanger in the wardrobe in the hallway. In it, apart from these two clothes, there is space only for shoes (on the ground) and in the superstructure, around the safe, you can possibly put something up there, out of sight. Your clothes must be in the suitcase during the entire stay.
Despite my tour operator's efforts to move me to a normal room, I've been living in this hideaway for the fourth day now. It seems this will be the worst 6-days accommodation in all my life.
And the attic "rooms" aren't even mentioned on the hotel's website, but they exist and people stay there.
Maria Loghin
The worst one.
I do not recommend it to anyone .
Staff is very unfriendly, and the food is very poor.
Boys from reception are very rude.
For 7 days, we ate eggs and cheese for all our lives.
ruby colvin
Avoid this hotel you can find much, much better for same price!
They left us waiting for our room for a whole day waiting in the hot reception room in the blazing heat leaving us feeling ill and tired on our first day there. But not just us, they left families with children as-well which is absolutely disgusting after a day of travelling. They said it was due to us arriving throughout the night but we found from other people that they had overbooked the rooms. We also had to wait for the manager to arrive to get this resolved where they said she would be there at 10am in the morning and she didn’t turn up until till about 1pm.
The staff were the rudest people I have ever met and are not friendly towards anybody unless you are one of them.
The room was standard however the air-con did not work properly and shower had mould.
The food was absolutely rancid and the chicken smelt like fish leaving my boyfriend with food poisoning. This meant he was sick all night after and when asking for staff to help clean they said there was nothing they could do. Eventually, a man from reception same to clean but did not do it properly making me having to ask for the cleaning products to do it myself.
We saw staff turn off the air-con in the dinner room with the bread knife!! The food was yesterday’s left overs most nights and we had to pay to eat out as most people did even though we payed for all inclusive.
We spoke to many guests staying there and they all said they regret booking here and they would never recommend to anybody else.
We could not get any part of our money back in the end and was a nightmare hotel.
Location was far from the main, busy part of Marmaris and you will have to walk a little while to reach the beach. And note you will have to pay money everyday for a taxi or bus to the main strip.
PLEASE do not book to stay here especially if you have children.
Lauren Huggins
Staff in this hotel always went above and beyond, always friendly and always greeted with smiles... a gentlemen named Caner even went out of his way to give me some eye drops (hayfever) rooms were always clean, food was okay but I am a fussy eater! Avoid Kevin! He doesn't work for the hotel, he tries to sell excursions but double the price, speak to hotel staff to get better deal! Highly recommended Turkish bath!! Not far walk to the strip and beach
Kate Konarska
Hotel was dirty. Toilets broken. Shower not working properly. Air-conditioning filthy. Very boring low quality food. Cockroaches at the dining area and pool! From our room cleaner rob money! We called the police and they said it was not the first time. The staff and manager did want help because they know we are living the next day. I'm not recommended this hotel!!!