Ona Palm Beach

Jennifer Teehan

Stayed here for 5 nights with family in a one bedroom apartment, we had a larger balcony as we were at the end of the building. Had side view of pool and sea. Room was spacious and clean with all kitchen utensils and little pack of cleaning products. Shower is powerful and has shower gel and toilet rolls included. Rooms need updating as some of the door frames are peeling off the walls. 4 chairs and table on balcony as well as inside and a large pull out sofa bed with extra sheets. We paid extra for breakfast, there’s a big array of food from cereal to pastry’s and donuts, breads, yogurts,fruit and cold meats, dos have hot food such as eggs, sausages, bean etc but the only thing is they are slightly cold but quality of food is good! The staff are super friendly and helpful, Georgia from Italy the rep is an absolute sweetheart! The pool is large, found it a bit cold but most pools will be this time of the year. There’s a pool bar and they do 2 for 1 cocktails everyday at 3/3:30 . Only con was hot tub was broken looks like it’s been like that for a while. There is a private car park attached not belong to the hotel but they give guests a special rate of €10 per day which is great because there is very limited parking in the area!! Noise levels at night aren’t great some nights because it’s beside Veronica’s strip and because of this we did see a few stag party’s staying here because of the location. The location is excellent though, couldn’t be better. Right beside all bars, restaurants, disco bars, beach. 5 mins drive from Siam park and Siam mall. I would definitely stay here again, have booked again!

Rahul Sonawane

We had a wonderful stay at Palm Beach Hotel. The hotel is very well located, close to the beach, shops, and restaurants, making everything easily accessible. The rooms are spacious, clean, and well maintained, with a beautiful view that makes the stay even more enjoyable. The staff was friendly, polite, and always helpful. The atmosphere is calm and relaxing, perfect for a comfortable holiday. The facilities were well organized, and everything was taken care of nicely. Overall, it was a pleasant and memorable experience. I would definitely recommend Palm Beach Hotel to anyone looking for a comfortable and relaxing stay, and I would be happy to visit again.

Jeanette Hocking

Good location for beach, restaurants and walks along the sea front. Rooms are clean, but the kitchen is small compared with other Ona Group places we have been, but ok for doing breakfast & lunch. Restaurant at hotel offers a variety of options. We went to the bbq evenings, which were good value. Hotel staff were great. Very helpful. This includes reception staff and cleaners. There is noise from local night clubs at night, but we were on 10th floor and it was not too much of a problem. Suitable for people in wheelchairs, but you would need to ask if there are rooms with wet rooms. Children's activities daily. Would we book again - yes, definitely.

Thomas Davies

Stayed here for a few nights recently as part of a trip to Tenerife. Location was very convenient and easily accessible in Las Americas. Receptionists and staff were pleasant enough. Downsides however include a deposit of €100 needing to be paid when checking in which to me is ridiculous and is paid back up to a few days later, the TV in my room also was ‘unable’ to access apps such as Netflix, YouTube etc due to a password needed to open them, so I went to reception and they said that’s not possible because it “isn’t a smart TV”???. Rooms were generally satisfactory does the job for a couple of days. Pool was okay, staff making cocktails however were very nice and polite (the lovely Italian woman)

Sophia Fuentes

Location is ideal. Rooms could’ve been cleaner on arrival. There was stains on some sheets. Had to request for fresh towels as there was 2 adults and 3 kids and we weren’t getting fresh towels. Cleaning once in a week wasn’t great. Staff were nice enough. Rooms are very dated and the drains in the bath were awful. Having to wait 30 mins between each person showering to allow the water to drain out the bath which is a pain. Bath was very dirty on arrival. The 100 deposit I’m still waiting on being refunded and it’s been an over 2 months now!! Being ignored by both hotel management and also admin team for my refund.