Amanda McCallum
Update, the hotel management have given me a discount for the days I didn't stay and promised to look into my complaints.
Staff weren't friendly and we're a little rude.
Hotel needs some maintenance.
Got to the room, a junior suite and it had bunk beds in it as well as a king sized bed 🤷
Took a good 3 minutes to get into the room as the door readers don't really work well.
Room wasn't great.
View of the ocean was magnificent.
Bed was super uncomfortable, asked reception and they had house keeping add a topper.
Still the most uncomfortable bed I've ever slept on.
No beach access
20 minute drive, 300 baht taxi ride to the actual beach.
Cabana area was old and really shabby with ripped mattresses.
No bean bags, in fact no beach
No access to other places along the water front either.
Pool was so dirty that we didn't even try it.
Expensive even by Australian prices.
Checked out after 1 night and the hotel refused to refund any of the stay (I had booked for 5 nights).
There are many great hotel along Cha-am beach this is not one of them.
Aleksei O
Good hotel overall. It was very quiet and felt a bit empty during our stay. The pool is nice, breakfast was very good, and there is a large parking area. The hotel looks somewhat dated and has definitely seen better days. Rooms are slightly worn, and when sitting on the chair we noticed visible dust under the TV cabinet. The overhead (ceiling) shower was not functioning properly — it was barely dripping and only hot water was coming out regardless of the temperature setting. The sink tap was leaking at the base, leaving the countertop wet all the time.
However, during checkout after paying for bar drinks and laundry (PIN entered, payment approved), the receptionist placed my bank card on the table with the back side (CVV visible) facing up and took a photo of it with her personal phone before returning it with the receipt. This looked completely inappropriate. When I asked why she photographed my card details, I did not receive a clear explanation. I had to block my card afterwards for security reasons.
Niki Shin
Nice old hotel, old style rooms, but good soft bed and clean beddings. Cleaning everyday service is fine. This Radisson with good park and beautiful pool on sea side, pool bar and restaurant. Sometimes power cut off happened, no electricity, so can't use lift, no charge device, no excuses from hotel staff...very strange!
On restaurant no fusion, very old style menu, you can eat pizza everyday) not enough vegetarian food. Food here very expensive. Room price no expensive. Around hotel small village so you can hear dogs, chickens sounds so loud. What is good is fresh air breeze from sea )))
Breakfast is fine choice of fruits with cheese, coffee, and lilbit lovely indian veg dishes.
Hotel with kids club, so your children maybe like it ))) there is friendly staff play with kids.
Girl who sell icecream never smile to clients, perhaps she very tired to work here...
Staff hardly understand English language, but some of them can use app for translation for better communication.
Well, if you like relax around Cha-am/ Hua Hin is good place on sea side, where to rest with joy is possible...only if you don't expect too much from 4**** Radisson resort.
Carolyn Earley
Great pool with different depths. They need a shaded area for the children's pool and clearer signs to warn where the deeper water and steps are. Good loungers and umbrellas. Towel service at pool was good. The surface around the pool is poor as small gravel pieces are breaking away and stick to your feet as well as having different levels. Lobby great. Staff helpful. Hotel rooms dated and need upgrade, especially the bathrooms. Air conditioning good. Housekeeping only changed the sheets after I stripped the bed. Breakfast was fantastic; so much choice and great quality. The gym was very disappointing, a small room with only one running machine. There were only a few machines were old. Gym exercise balls very grubby, obviously not cleaned. The lifts were efficient, but needed cleaning and were very warm. The staircase between the floors looked like it had never been cleaned on the fourteen years the hotel had been open. Interior paintwork on the floors to the room was peeling off in places and doors to room were in need of replacement. Internet signal was often weak, and occasionally non-existant.
GB UK
Good looking but soulless hotel. Not a happy place. We were allocated a very noisy lower floor hotel room, some sort of electronic machinery sounding 24/7 across corridor. Partner could zone out noise but I couldn't - needed ear plugs to sleep. Not a friendly staff. Hotel caters more for large company conventions than hotel guests. Very few restaurants nearby. Will definitely NOT be returning.
My Booking
