Luke Schock
This hotel is beyond amazing. The check in experience is peaceful and relaxing. The daily breakfast is over the top. The pool attendants are constantly looking for ways to make you happy and help. They give you free facials and fruit and juice poolside throughout the day. Mr. Martin the GM has assembled a staff of the most friendly, guest focused people I’ve ever seen. My wife, son and myself felt like we were family while we were there with little individually tailored touches throughout our stay that made us feel at home. We stay at the Ritz, Four Seasons and our many other high end hotels and the service exceeded even those. We want to come back for two weeks next trip. Thank you to Anna Marie, our waitress many days, as well for a wonderful experience.
Anand
Overall a great hotel. The staff were courteous and always look looking to serve. The hostess (Maya) in the restaurant was so sweet and loving towards my daughter which made her experience great. The waiter were very friendly towards my family. Overall my daughter said Mykonos was her best part of our Greece visit. If we come back we will stay here again.
Pros:
- Great room
- Customer service
- Private Beach with food service
- Great pool
- Amazing breakfast
- Free shuttle service to town
Cons
- Bathroom design meant for couple. See through glass design does t really work well when you have children
- Free shuttle service to town has limited time schedule which is not very convenient especially when going in the morning or coming back in the evening
- Beach menu not vegetarian friendly. Only one salad option
Sarah Morley
Rooms and views are amazing- spa was decent- and bar was good. Service was terrible. Very uninformative staff upon arrival- a tour of the hotel amenities and then “see ya” no mention of room service etc. no one asked us if there was anything we planned to do and no options- very isolated with little to no transportation options. They pretend they will take care of anything you need but ultimately they do not. Santo Pure in Santorini was 100x better. The view and rooms are excellent but rent a car and hope you like their restaurants because they don’t allow delivery from the outside… you know in case you want local restaurant food. We found that out AFTER we ordered and we’re told to walk down the hill to receive and walk back up. Sounds like a silly complaint but it’s VERY steep. At Santo Pure they had golf carts and wanted to drive you everywhere, we often walked but after a long day of walking it was super nice to be offered a ride up a steep incline. Here, not even an offer to help. We’ll stick to Santorini and Crete from now on. 5 star hotel and prices 2 star service
Stefani S
Overall a nice stay here but Avaton has its pros and cons.
Pros:
-Incredible, breathtaking views!! Exceptional! Not a bad view
from any room
-Beautiful private beach section for Myconian guests
-Free transportation to and from the beach to the hotel (I believe also complimentary transportation to Mykonos town is available)
-Large pools and pool area
-Modern decor
-Excellent breakfast
-Crib was provided for my child, and a good amount of families staying on the property
-Wonderful spa, nice treatment selection and kind spa staff
-Pleasant, hardworking staff in general
Cons
-The area where the hotel is located is very isolated, no markets or pharmacy nearby and the hotel is so high up that you can’t easily just walk off property
-The property is like a maze and can take some adjusting to navigate
-Very difficult to arrange a taxi or transportation outside of the hotel
-Dinner service does not start until 8PM
-Rooms are quite dark
-Bathrooms have see-through doors and mirrors into the main living space, hard to explain but essentially you can see someone’s every move in the bathroom from the bedroom
-Slippery floors- sounds strange but three individuals we knew fell during our stay in the hallways including my daughter. Be careful on the pathways and stairs, the material of the floors is extremely slippery and dangerous.
My final note is about the rooms- we booked two rooms, a pure sea view and a grand temptation suite, the latter being significantly more $ per night. I could not tell the difference between these two rooms, and the front desk said that the grand temptation was more square feet. Well the pure sea view had a larger balcony and separate shower and tub (our shower/tub was combined in our suite). Overall, I don’t think paying for an upgraded room is worth it. While the staff was lovely, I believe it was one of the managers of the hotel I spoke to, he gave me quite an attitude when I inquired about the difference between the two rooms which I did not care for. That is my opinion of how he conducted himself towards me, and when I asked about the falls that took place during our stay he appeared like he couldn’t be bothered.
I’m not sure if I would stay here again, the views were amazing but maybe another Myconian hotel on the cliff if you want to stay in this area. Though I would suggest staying somewhere more centrally located.
Chika Ozodiegwu
This trip was for our honeymoon and its the worst experience we have had so far. We spent 3 nights in Santorini at Andronis where they treated us with the best customer service you could ask for but at Myconian Avaton, from the lack of response for transportation, to the cold shoulder we received upon our arrival to the hotel, to offering us the worst room where the drainage was bad to the lack of accountability from both manager and staff, it has been a terrible experience. Just disappointing that they knew it was our honeymoon and did not care. Save your money and go elsewhere for better treatment. If i could give zero star, i would.