Alex Bullion
Really enjoyed our stay - the location is perfect - almost directly on the beach. Great facilities- pool, gym Spa. My only criticism was that I asked to bring a coffee from the breakfast area to my room and was told very sternly!!! that I could it 'just this once' and not tomorrow. And no coffee/tea in the room. Apart from this the hotel is very good. Breakfast is also included.
TIMOTHY KNAGGS
Stayed for 2 nights,felt very relaxed at the hotel especially with a bright and cheerful reception from the lady on the desk as we checked in.Breakfast was a good selection of hot and cold foods.I ate the typical English breakfast,cereal,toast,eggs,bacon etc.My wife chose smoked salmon with a variety of cheeses and quality fruit,all food was replenished when needed.We ate in a part of the restaurant which I believe some guests were not aware of,a glass fronted dining room overlooking the promenade and the sea with beautiful views of the sunrise,absolutely brilliant! Our room was spacious,clean,great bathroom and balcony,huge TV with a massive selection of UK channels and a very efficient fridge.The hotel is a good example of a 4 star.We could have used the free spa but chose to spend our stay enjoying the late autumn sun.Some guests have mentioned old and dated decor,we found the room more than adequate,the theme is after all "Tropical".The bar area was permanently closed but we could have used the one next door in the sister hotel the 4 star MS Amaragua.The swimming pool was open but we chose to use the larger pool in the Amaragua.
The only negative was the evening meal served in the Amaragua.Incredibly opulent entrance and reception area gave us high expectations,escalator into the restaurant showing a bright and roomy area.The starter,huge mixed salad was great,it was 4 star.The main course was where it fell apart,many options were missing from the servery with little effort to replenish.Worse was all the hot food was at best luke warm.A low 3 star for this course.Dessert was abysmal,all the items ended up in a small heap on 1 small chilled section,ice cream and a tiny selection of chilled cake,no creams,all the fresh fruit had gone,we were not late diners! Stay here again,YES,but forget the evening meal!
İrem COŞKUNSEVEN
The hotel is connected to another MS hotel next door. Therefore, Tropicana is neglected. There is no pool bar, no coffee/tea services. You are allowed to use the facilities of the bigger next door hotel though. The Tropicana waiters/waitresses have an attitude problem, they treat you like children and in a passive aggressive way especially if you do not speak Spanish. The sunbeds are not free even though you are the client of the hotel and the breakfast is poor with not so fresh food. The dinner served at the next door is very good though. The rooms are old, the bed is not comfy but it is clean. So i’d say if you expect a 3-star hotel, then it is acceptable. However, it is not worth staying long time.
sandra shields
Had a wonderful family holiday staff could not be more helpful. Can hire beach towel for €10 returnable at end of use. Saves packing bulky towels
peter Williamson
Great place food nice close to beach and bars pool clean every day sun beds loads need to be up. To put your towel on staff are great would go back
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