MAIE AL-BADER
We booked the three bedroom villa which is spacious but the furniture needs to be updated especially in the living room. The master bedroom curtains were too small for the windows and there were no blinds. Room service is very bad and orders can take over one hour to be delivered. The food from room service came cold and not as seen in the menu. Many of the towels were stained. The pool in the villa was never cleaned for the duration of our stay. Very disappointing experience during our 4 night stay. Master bedroom bathroom was leaking. Our Lotus spa experience was the worst ever. We took the two hour spa including and regretted every moment. The jacuzzi was filthy and the ladies who did the massage were very bad. There are no taxis available and the hotel don’t call for any taxis so that you have to take the limousine they offer at very high prices. Definitely not returning to this place.
Stepanov Victoria
An unforgettable experience at Mövenpick!
Everything was simply amazing! From the moment I arrived, I felt truly welcomed and cared for. The food was absolutely delicious – every dish was full of flavor and beautifully presented. The entertainment team was a highlight – fun, energetic, and genuinely talented. They brought so much joy and positive energy throughout the stay.
Mövenpick exceeded all my expectations, and I can’t wait to return. Highly recommend for anyone looking for quality, comfort, and unforgettable moments!
Natako D
We stayed at this hotel and were very pleased with our experience! Although the hotel is large and there are many guests, the territory is so spacious that it never feels crowded — everything is calm and comfortable. There are several beaches on-site, each with its own charm. Sunbeds are spaced out at a comfortable distance, providing a sense of privacy and relaxation.
The beaches are absolutely beautiful — clean, well-maintained, with stunning views. The underwater world is especially impressive: the reefs are vibrant and full of life, with lots of colorful fish. Snorkeling is a must here — it's an amazing experience!
The food at the hotel is excellent — always fresh and delicious. There are also plenty of activities to enjoy during the day, like yoga, volleyball, darts, and more. Evenings are lively too, with dances, contests, and entertainment programs.
If you're traveling with kids, you can relax — the animation team is fantastic and will keep the little ones entertained and happy.
Ali Via
Amazing hotel. We are very satisfied with service and staff. The area of the hotel is very clean and beautiful. Also I wanna say big thank you for animation team. Every day they added to our good emotions, fun and invited us to interesting sports activities and shows. I would especially like to say thank you to Amro who did the sound meditation, it was a new experience for me but I was delighted. I recommend this hotel.
Brennan Plaza
I stayed here with my girlfriend for 2 nights. The service is unprofessional and bad, the facilities are decent and the food is just okay.
The service team here seemed very unprofessional to me considered this is a "5 star" hotel. To begin with, our flight arrived ar an odd hour of 1 A.M. 18th of April. So we emailed the office to ask if it was best to book the night of the 17th or if early check in would be possible. We asked a month before our trip and they said early check in is possible for a cost. We were willing to pay as it seemed reasonable. We then emailed two
Days before our trip to confirm early check in and we got the same response as before, we began to understand it seemed to be some automated message.
We got to the hotel around 2 A.M. to check in and then they said there were no rooms available. It seemed highly unlikely considering the shear size of the resort but we didn't contest as the man at the front desk said maybe an hour or two for a room. We were told to stay anywhere we'd like so we walked around the resort and saw the facilities. We sleeped on the beach chairs, the pool chairs, the lobby just about everywhere and nobody came to check if we were okay or comfortable, no water no snacks, nothing was offered to us.
We did not get a room until 11 A.M. and when we tried speaking to a lady that seemed to have some managerial power all she offered to say was "so sorry but just take a seat and wait till a room opens up." Again no concern for us as guests or anything. Extremely unprofessional and rude behavior. We had not showered, brushed pur teeth or had water since 2 A.M. and they had no shame in letting us sleep in the lobby. How could this possibly not look bad on the hotel??
When we got to our room there was already a sour taste in our mouths due to this service but then our room had no working TV and had an odd smell to it. We were so tired from barely sleeping that we just took the room as were grateful to even have one.
This seems to be a common thing and there are no reviews about this as for the next two days we would see piles of people sleeping on couches in the lobby every morning. This is not a good look for a 5 star hotel, and it makes me wonder if their reviews are all bots to boost their ratings. I will be contacting the main Movenpick entitity to file a complaint for the unprofessional attitude the staff had.
Regardless, the resort is decent in services like their pools beaches and restaurant. The beach had a nice sandy entrance to a pretty reef where one could snorkel. The restaurant was good with varied options everyday but with sub-par food quality in some items.
I truly dont think this is a 5 star resort as I've stayed at multiple across the world and this felt more like a reach of a 3 star hotel trying to be 5 stars. Absolutely unprofessional service and sub-par food and drink quality.
My Booking
