Marni Scott
Highly Recommend this hotel!!
I read quite a few bad reviews, was quite worried due to them all but when we arrived there was not 1 bad thing about any of it!
To start off the receptionist was lovely! We didn’t get his name but he seemed to have been there every night/early morning he was so so welcoming and respectful!! He took our suitcases to our rooms, made sure we liked the rooms and then left straight after, he never refused to ask if we needed anything and always said hello & asked how are are when walking by the main desk!
Secondly the bartender Orhan was also lovely, he always offered us drinks, it got to the point we didn’t need to say a word and he would still bring us a drink over, he’s so funny and always had a laugh with us, he’s only there on a night time as far as I know.
Thirdly the food was delicious, quite repetitive but it was enjoyable, there wasn’t much British food either, the desserts were lovely also, the chefs and other staff in the restaurant were also nice, they always served with a smile. The soups were always different and also really really nice!
Lastly the pool, play park, Entertainment & Shops.
Pool: The pool was lovely! Not one bit of dirt around or in it, the indoor pool is only open during winter though which is understandable. The kids loved the slides and even myself and a couple other adults enjoyed them, they were switched on and off at certain times before and after food.
Play Park: The kids loved the play park, there was nothing wrong with it, it was perfect for the little ones, it has 2 swings, 2 slides, 1 big sea saw and 2 separate ones which again the kids loved.
Entertainment: The Entertainment was great especially for the kids, the guy who runs the entertainment was okay he was a little bit rude but he was great when it came to the kids entertainment.
Shops: The shops below and around the hotel were good, they didn’t shout at you much or bother you, they had some good things in them and not far of a walk either. A little bit further down the street is a supermarket which is great prices especially if you’re wanting to take some things back with you to your room.
Liam Cartwright
Don’t listen too all these bad reviews, this was my first time going to turkey and I could not have asked for a better place to have gone too from the rooms to the staff everything was spot on from start to finish.
Reading these reviews made everyone dread going, however when we got there we were treated with nothing but respect from all the staff.
The only problem I can see with the place was the German entertainer every day was the same music on repeat towards the end got rather boring. There were a couple of mornings where he waved to everybody and then when he got to us put his head into his phone and completely ignored us. However the night entertainment was amazing he was able to get all the kids dancing and singing even though the songs were in German.
The food there was absolutely amazing with fresh food everyday and if there is anything that you need the chefs are always there to help and really approachable, make sure you go get the soup it is always fresh and homemade.
If there is one thing that you go for it is for the fun that is to be had during the night especially the bartender Orhan he was amazing with everybody never let your drink go dry he absolutely made our week with constant laughs and torments he was one of the most genuine and down to earth people I’ve ever met.
Please do not listen to these bad reviews and enjoy yourself and go to this hotel you will see for yourself.
Magdalena
Very rude and money oriented staff, only one nice person was a cleaner lady. Discrimination towards tourists unless you’re a German as they are focused on them only, even all the i formation and trips are in a German language too. They can barely speak English and we couldn’t communicate well with the reception and the women who was there refused to give us a clean towels. We had all inclusive but we were forced to tip everyone and everywhere, disgusting! Such a beautiful country with a lovely food and a seaside, with a massive potential but people makes it a place to avoid. We will never be back there again
Teresa Cartwright
A group of us have just come back from the Merve hotel and we had the most amazing time from check in to leaving, the service we received was absolutely amazing they couldn’t do enough for us there is plenty of options for food, we had the most lovely lady cleaning our room leaving towel decorations on our bed and folding our young boys PJs up after cleaning our room, all the children in our group was never out of the pool. Would highly recommend this hotel.
Sabia Mahmood
The hotel was okay. The staff orhan is very nice and kind receptionist very friendly to everyone and always polite to us all. Other staffs were good as well.
My Booking
