Elaine Erswell
The Bellisaire is a beautiful hotel. There are many murals of traditional scenes around the hotel and many of the ceilings are also painted. We were there for 2 weeks over Easter. There was always plenty of seating in the restaurant and lounge areas. Unfortunately there were the usual selfish few who insisted on putting towels on sunbeds around the main pool but additional sunbeds were put out to accommodate most guests. Beach towels are available for hire -20dinar. The hotel, gardens and pools were very clean and although dated in places, well maintained. We had a problem with our patio door lock which was resolved within an hour of reporting. We had 3 beds in our room, but still had plenty of space. Housekeeping was very good.
The entertainment crew work exceedingly hard from 9am to 11.30pm. They were always polite, cheerful and fun. There are many activities on offer during the day, but evening entertainment was lacking, maybe as it was still low season.
Waiters service was good. Our waiters( unfortunately forgot their names) were father and son. They were both very attentive and lovely people. Food was good with traditional offerings along with fresh pizza, pasta station and grill. You are also given option to eat at 3 other restaurants offering, Moroccan, Italian and Mediterranean menus. Also a meal and show, which was a great night out at the Shereazade.
Bar staff were hit and miss. Some were lovely, some were miserable to the point of almost ignorant. All inclusive drinks menu was good with reasonable choice. Only issue we had was that often we ended up with little glasses for beer and cocktails so you were up and down to bar.
Recommend Carthage which was truly amazing. You also get free entry to Carthage Amusement Park and the Water Park when it opens.
Overall I think you get a lot for your money and would definitely consider returning.
Only downside is that it is away from Medina, town and nightlife. We felt safe walking about during the day but would not be so confident on our own at night.
Carole Bayfield
Overall and taking into account value for money I would rate as 5star. Plenty on offer. 1 large outdoor pool, smaller pool + heated indoor pool. We have used the gym a few times. Nice gardens with plenty of loungers. We are out of season so not too busy , except weekends when many locals come. Food is quite good and varied with a couple of fresh preparation stations. Waiters are very nice and friendly. We have tried archery with Miky who is a really great friendly chap and so helpful and enthusiastic as are the entertainment team. Service is very good and attentive. This Hotel has given excellent value for money. We have a few days left and are having a great relaxing time. I had never taken breakfast until the last day as we had an early flight. I now wish I had gone to breakfast every day as it was superb. What a spread. Thank you all for a fab holiday.
yousri dardouri
The hotel location is nice, and parking places are available with active security.
Fast service at reception, friendly and smiling faces everywhere 😀. Animation is good, and it is for kids and adults (2 sessions).
For kids also, there are plenty of places to play, a dedicated club with games and chairs and whiteboards etc.. swimming pool for kids only, there is a kids menu available too within the buffet.
Food is self-service, plenty of choices, and the stuff is very friendly and helpful.
Swimming pools are amazing indoor or outdoor (3 outdoor) and the beach is close.
Rooms are clean and I insist on all equipment are functional. Hot water, air conditioning, hair dryer, etc... wifi is up to 70mb/s and covers most of the rooms.
Elevator, games, coffee etc..
I would strongly recommend 👌
E FL
We had a nice time but that was purely because the staff were so warm and friendly.
This hotel is very clean and all the staff work really hard to make everyone’s stay enjoyable.
This hotel had clearly previously been great, but the passage of time and lack of investment have rendered it at best a poor three star which is sad.
We visited low season, but the reception staff gave us information detailing all the various cafes, bars and restaurants despite them being closed.
The main restaurant was good quality and provided reasonable choice but food was clearly recycled from previous, breakfast, lunch, snacks, and dinner.
The dine around option was pointless as despite being listed as À La Carte was in fact a set menu with no vegetarian alternatives. After waiting for drinks, first course for over half an hour we gave up and went back to the buffet restaurant.
The beach is very close but was effectively closed. We knew the beach bar wasn’t open - it was March after all - but there were no beds/parasols either and it was covered in litter.
Minibar in room stated in info didn’t exist, when we asked we were told we didn’t need one!
We paid for a hammam, rhassoul and massage which was lovely and good value at £65 each and lasted around 2 hours in total. The women were lovely and worked very hard for us to have an enjoyable experience.
The indoor salt swimming pool was lovely and I’m glad we remembered to visit on our last day, it’s only open from 12-3pm for some reason but it is very warm with a high saline content.
The free Hammam was actually 20 minutes in the steam room but proved impossible to book.
There are a couple of Aviaries in the gardens with a variety of birds, these are clean and well maintained. We found these by accident but they would be lovely for families and children.
The Animation team were very hard working providing a full programme of activities including Archery, Tennis, Yoga, French Boules, Darts. There was entertainment every evening with dancing, Quizzes, Bingo, Karoake etc. This all took place in the (only) bar open just outside the restaurant. Unfortunately there were young children in the bar every night and the combination of tired kids and the evening entertainment wasn’t really our thing so we sat outside most evenings.
I expect evenings are much better high season as there is an outdoor stage set up, and another two bars either side for more hectic evening entertainment and family fun, allowing for the bar to provide a more sedate setting.
Local drinks and cocktails were fine but everything was very sweet with high sugar content.
The room was fine, albeit tired looking, with two double beds and a balcony overlooking the quieter pool area. The ladies cleaned it very well every day and provided fresh towels.
The bathroom definitely needs urgent refurbishment with broken tiles, a broken leaky shower and rusty grab rails hanging off the wall.
Also worth noting is how forward some male staff can be, with unwanted attention, touching, trying to give phone numbers etc.
This although harmless, gets repetitive and be quite intrusive, I wouldn’t choose to come here as a solo woman. I
Carl Norton
First of all this hotel is something else amazingly beautiful from the moment we walked through the doors on the first night till leaving we have thoroughly enjoyed our time here can't saying bad about this place.
The hotel staff are absolutely amazing from the front desk to the cleaners.
The waiters and food stations out of this world very polite and helpful.
Well this is a review I've wanted to put up the entertainment staff I could talk about this team well from the moment we met them they are more than just staff they become friends and are always there for a laugh and the day time entertainment is amazing the night time is even better brilliant music and choreography from the team if you want a holiday to remember you need to visit this amazing place and meet everyone you will not be disappointed at all all the best guys and girls you've Been amazing thank you.
♥️THIS FAMILY OF OURS♥️
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