Mayfair Gardens Apartments

Paulina Kubinska

Pros: Very kind and friendly cleaning staff, very good food with a good variety, and a beautiful, well-maintained garden. The hotel grounds are green and pleasant, which makes the stay enjoyable. Cons: Unfortunately, our stay was problematic from the very beginning. Upon arrival, the hotel was not aware that our reservation was for 2 adults and 2 children – the children were not included in their system. We arrived late in the evening, the children were already very tired, and the check-in process took a long time, which was stressful. When we finally got to the room, we were disappointed, as it did not match the description shown on Booking.com. According to the booking, the family room should have included one double bed and two sofa beds. In reality, there was only one sofa, and a foldable extra bed was added only after the first night. One of our children slept on this temporary bed for most of the stay, which was uncomfortable. Throughout most of the stay, the hotel placed responsibility on Booking.com and did not offer a clear solution. Despite messages and requests, there was a lack of timely response. We were eventually referred to a guest relations manager, who turned out to be unavailable at that time. Additionally, children’s animations, which were listed in the schedule, were carried out only partially or not at all. At the very end of the stay, we managed to obtain a free late check-out, however this was our own suggestion, not something proactively offered by the hotel. Overall, the hotel has good facilities, very good food and lovely surroundings, but the handling of issues and communication with guests - especially families with children - needs improvement.

Yvonne Gray

Beautiful hotel and gardens accommodation that caters for families and couples. Accommodation is clean, tidy and spacious. Nothing is too much trouble for staff, very attentive. Food of excellent quality and even there is something that even a picky eater could eat. Pool areas clean and tidy. Pools of good size and clean. Would highly recommend.

Arik Sobol

We stayed at Mayfair Hotel in Cyprus and had a great time! The food was really good, and the dining room service was excellent — especially George, one of the managers , who was super helpful and always made sure we had everything we needed. The hotel facilities were perfect for kids, and the pool was a lot of fun. The water in the big pool was a bit warm, but to be fair, the weather was very hot during our stay. We came as a family with three small children (all under 6), and they really enjoyed it. The only downside was the room we got — it was in one of the older buildings and felt a bit outdated, with not enough lighting. But I’m sure the hotel also has more renovated rooms available. The reception staff were very friendly and helpful. They even solved a few issues for us quickly and professionally. There’s food available all the time with the all-inclusive package, which was great. Overall, we had a lovely vacation and would definitely recommend Mayfair, especially for families with young kids.

Paul Lowe

Good value for money family hotel with lovely staff. Only issue for us was distance to sea front and run down area. I have given 4* as ALL staff so friendly.

Stephen Ettrick

I recently had a fantastic stay at this hotel and would highly recommend it. The hotel is spotless and clean, and the staff are incredibly helpful and polite. The all-inclusive food was a major highlight—probably the best I've tasted abroad. We loved the five pools, especially the kids' slides, which were a huge hit. The rooms are spacious and well-maintained, staying cool even without the A/C, and we appreciated the fresh towels and made-up beds daily. The location is also a major plus, with a supermarket and shopping mall just a short walk away. Plus, it's very convenient to have taxis available directly from the hotel. Overall, a great experience and a perfect choice for a relaxing and enjoyable stay.