Amie Cooper
Had a great February half term week here with my 11 year old.
Hotel opened for the season on the day we arrived so not all things were open but the service and food more than made up for that.
Would definitely stay here again.
Paulina Kubinska
Pros:
Very kind and friendly cleaning staff, very good food with a good variety, and a beautiful, well-maintained garden. The hotel grounds are green and pleasant, which makes the stay enjoyable.
Cons:
Unfortunately, our stay was problematic from the very beginning. Upon arrival, the hotel was not aware that our reservation was for 2 adults and 2 children – the children were not included in their system. We arrived late in the evening, the children were already very tired, and the check-in process took a long time, which was stressful. When we finally got to the room, we were disappointed, as it did not match the description shown on Booking.com.
According to the booking, the family room should have included one double bed and two sofa beds. In reality, there was only one sofa, and a foldable extra bed was added only after the first night. One of our children slept on this temporary bed for most of the stay, which was uncomfortable.
Throughout most of the stay, the hotel placed responsibility on Booking.com and did not offer a clear solution. Despite messages and requests, there was a lack of timely response. We were eventually referred to a guest relations manager, who turned out to be unavailable at that time.
Additionally, children’s animations, which were listed in the schedule, were carried out only partially or not at all.
At the very end of the stay, we managed to obtain a free late check-out, however this was our own suggestion, not something proactively offered by the hotel.
Overall, the hotel has good facilities, very good food and lovely surroundings, but the handling of issues and communication with guests - especially families with children - needs improvement.
Jonathan
We highly recommend Mayfair Hotel Paphos. We spent a wonderful time here – delicious food, great atmosphere, and very friendly service. Special greetings to the animation team: Stan, Mario, and the lovely girl from Hawaii, who made every day enjoyable, especially during the bingo games. The reception staff was also excellent. We will definitely return, as both the hotel and Pafos left a great impression on us.
solomon suulola
The Mayfair hotel is a lovely family holiday with a few buildings within the complex offering a variety of packages from breakfast only to half -board and all inclusive. Has outdoor pools and an indoor pool . Location is close to the Paphos harbour ( about 20 minutes walk ) mall and tomb of Kings . Great for families.
Yvonne Gray
Beautiful hotel and gardens accommodation that caters for families and couples. Accommodation is clean, tidy and spacious. Nothing is too much trouble for staff, very attentive. Food of excellent quality and even there is something that even a picky eater could eat. Pool areas clean and tidy. Pools of good size and clean. Would highly recommend.
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