Megan Rice
Personally I would not stay here again, firstly when we arrived the staff were extremely blunt and told us that we had to wait for our room even though check in was 2pm. We were told that they were unsure on the time the room would be ready and we had to wait until 4pm with no shower and had to change in the luggage cupboard. Most importantly, the staff would knock on our doors every morning and let themselves in to our room to wake us up. I had signed a piece of paper to say we didn’t want the room cleaned as my friend was suffering bad hip pain and didn’t want to be disturbed. 3 members of staff let themselves into our room two days in a row whilst we were asleep in bed! barely any clothes!! And stood there until we woke up to demand to clean the room. I was shocked and very scared. I asked them to leave as I had no clothes on and they brought a translator into the room to tell us we had 15 mins to get dressed before they came into clean. I honestly do not think the staff had any respect for us whatsoever and recommended that if you are young girls do not stay here !!
Lauren
Great experience at this hotel. The rooms were very nice. The receptionist Ivan was a saint. He went above and beyond with our queries and help. The pool was very nice with a shallow kiddie pool in the corner. It was cute that we would come back to our rooms cleaned with different animal shapes made with the towels. The only issue we had with the room was with the beds, the were on wheels so kept moving around when we turned over in our sleep and was just very annoying as it kept hitting off the headboard when sitting or asleep on the bed. The location is a bit far from the main strip if you have young kids or are a young couple so I would take that into consideration
Debbie W
We recently stayed here on a 1 week trip to our beloved Tenerife, it's a lovely place and all the staff are friendly and helpful, especially the reception staff Ivan, Lola, and Tamsir 😊. The surrounding gift shops are cheaper than down by the beach, so definitely buy your gifts in the shops here. The restaurants nearby are also lovely. The beach is about 5 to 7 minutes away if you take the shortcut which is down by the Mercadona car park, it's very steep but one evening we caught a taxi from Playa Vista back to the hotel and it was only €3.25. This definitely a quieter part of the island, but that's exactly what we wanted. There's a lovely pool and pool bar, we liked it that much here we are looking to go back for a month in December/January.
Kirsten clarke
AWFUL place to stay!!! Nice rooms but the staff are awful, so weird, they let themselves into your rooms in the morning demanding to clean even when you’ve said no thankyou. They are rude and do whatever they please!!! Only nice member of staff is a young man on the front desk who does the night shift I believe his name is stan. The rest are very weird and think they can just allow themselves into your room even though we have paid for our privacy!! Do NOT recommend!!
Stefan Hales
We've stayed here a couple of times over the last 10 years or so. Located about 10-minute walk from the centre of Los Cristianos and 15 minutes from Playa de Las Americas, which isn't necessarily a bad thing. Rooms always very clean. Some reviews mention the small hot water tank, which is a fair comment, so you do have to be careful, but who wants a piping hot shower in 32 degree heat? The rooms are probably a little short on electricity sockets, but if you buy a travel plug with a couple of usb sockets for your tech you'll be fine. Breakfast is excellent. Stayed here half board once and the evening meal buffet was also very good. Nice pool with a little bar. The bar is not always staffed but someone checks regularly to see if any one is waiting to be served