Marilena Hotel

Natalh Gazim

There was a school trip planned weeks before we entered the room and the hotel knew that a big group of kids would visit.At the beginning we had to carry our bags by our selves until the 2nd floor because the elevator was not working.Secondly the card keys of the rooms were not updated and we had to stay locked outside until they came and fixed it. There was a variety of food, but unfortunately not much of it was actually enjoyable . Some of the air conditioners were not working properly and the room we gad to stay in was too small for three people. On the other side the staff was really helpful and polite.

André Corvini

Big Hotel, nice place, good crew, BUT the food was terrible!! We had 3 meals there, and all of them were not so good. The pasta in the dinner was terrible!! In the breakfast, the café was horrible. So, it was nice to stay there, but the food was really not good

Ramūnas Meš

The hotel is small. All the staff are kind and helpful. The food is very tasty. The rooms are clean.

Adrian Smoliński

Rooms are clean, and not too small, but are not equipped with fresh water, kettle, tea, coffee. Staff is nice and in most cases speak English. I have objections to the meals. Diversity is fine, but it looks, like cooks have no idea how to use spices. For example, if meal has 3 different kind of fishes, you may be sure, that at least 2 of them will have no taste. The same with chicken meat. I recommend pork.

Black Diamond

The pros and cons about this hotel. Pros : the staff is friendly and helpful. The location is good, close to shops, restaurants and the beach a 4 minutes walk. The service is good, they pay attention at the guests. The hotel pool is nice also. Cons : variety of food is poor. Especially the breakfast. The beverages are also low quality, the coke, the cocktails, even the water had a bad taste. Although it's an all inclusive hotel there is no free ice cream for children at the pool bar(other 4 star hotels they have it). We stayed in a family suit with 2 bedrooms, we had enough space but the furniture was old and smelled horrible and the bathroom doesn't match for a 4 star hotel. On the last day the biggest surprise was that we had to pay an extra 40 euros!!!, so we can stay in the room for 3 more hours with a 2 year old child until the transfer bus arrived at the hotel to take us to the airport. This is not professional! Overall we spent a nice 7 days with family in Crete, this hotel is definitely not 4 star, a solid 3 probably.