Denis Yakovlev
In general, everything was very good, a quiet location and a nice hotel. The staff were very kind and helpful. Its a perfect place for adults, younger people looking for activities should probably skip it, as there are many older guests (mostly from Germany).
The food was generally good, but after 4–5 days about 30% of the dishes started to repeat. Ready-made salads were almost always not very good, but there was always a choice of fresh vegetables and fruits, so you may do you own salad :) If you love sweets, note that almost all cakes are made from same ingredients, but anyway it's tasty.
Our room had a great view. We were lucky to get it. The bed was good and cozy, and the room was clean.
The only "problems" we faced were:
1)You can get water only near the pool bar.
2)You may not get a beach towel because they run out. We were lucky to get one the next day, but this was in October, so it’s hard to imagine what happens during high season.
If we will get back to the Crete again, we definitely check that place again.
Helen Jackson
We stayed at this hotel in the penultimate week of the season so had the benefit of great weather at a quieter time. The hotel is located a good 30/45 min walk from the main hustle and bustle of Malia with very little nearby (although a nearby restaurant by the port and Eva Taverna are worth venturing out to, both only 10/15 min walk).
The hotel itself is very clean, with good size pools and plenty of sunbeds (with a strict "no reserving sunbeds" policy). It's perfectly located next to the beach which again, was very quiet at this time of year. Be prepared to pay extra for sunbeds on the beach, although we didn't bother - the sand was perfectly comfortable.
If there's any room for improvement, I'd suggest that the hotel invest in some decent, brand name soft drinks - the cola on offer, for instance, wasn't great.
However, it's by far the staff that make this hotel standout from other holidays. Special call-outs to George, Kalimera and Stella on the front desk with their welcoming smiles (and thanks to Stella for the late checkout), to Karim and Hassan in the restaurant who we very much enjoyed chats with every mealtime ("Shukran!"), to George the live-grill chef who was always so friendly (and a great singer), despite having been working long hours, and the effervescent, vibrant Hope in the main bar who went beyond being a bartender - she brought the bar alive and made us feel like we were part of a private party (thanks for all the coffee liqueurs and cocktails, Hope!). We were sorry to say goodbye to everyone....
This hotel is ideal for a quiet break away from it all.
robessssz
⭐⭐⭐⭐⭐
We had an amazing stay at Malia Bay Hotel! From the very first moment, the staff made us feel so welcome 😊. At check-in, we were pleasantly surprised with a free upgrade from a standard room to a bigger, more modern, and beautifully designed one – what a wonderful start to our holiday! 🏖️✨
The reception team was incredibly kind, professional, and always ready to help with a smile. The restaurant staff also deserve a big compliment – so friendly, attentive, and they really created a warm atmosphere every single day 🍴❤️.
The food was delicious with plenty of variety, fresh ingredients, and something for everyone. We truly enjoyed every meal 😋.
Overall, this hotel exceeded our expectations in every way. Fantastic service, lovely people, and great food – we couldn’t have asked for more. Highly recommended and we would definitely love to come back! 🌞💙
Michael Richards
Hotel staff are amazing, food good service excellent. The only things I would question is having one person behind the main bar and some times no glasses ( disposable plastic cups) error no and a two drink limit ( Not good if your a family of 4 , join the queue again !! Bar staff and restaurant staff are amazing and work their backsides off to please,entertainment of some sorts nearly everynight , everywhere spotless , great beach ( shame you have to pay extra for beds) but its worth it. Pool bar great and unlimited snacks of good quality, if your expecting softdrinks or mixers to taste anywhere close.forget it, I think a few extra pennies providing reasonable cola ,sprite etc the hotel should invest apart from that a great place to stay and well worth the money
Emma Semianová
We were here on vacation two weeks ago. The food was delicious, we always liked it and we always had so much food to choose from. The staff were super sweet, they also made me a cake for my birthday and it was so beautiful that they made me cry with joy. The hotel rooms were always clean. The bar which is right by the beach was my favorite place. Every night there was a great program and the bartenders like Thanos and another girl were the best. We will definitely be back next year!
My Booking
