Robert Stříž
I recently stayed at Malia Bay Beach Hotel in Crete with an all-inclusive package. The location is good, and the variety of food was nice since there was something different every day. The head chef seemed to do his best, and you could sometimes get freshly prepared dishes if you arrived later.
However, several aspects did not meet my expectations for a hotel advertised as 4 stars. After 11 PM, even water had to be paid for, which I find very disappointing for an all-inclusive stay. Drinks were charged around 5€ after that time, which seemed excessive.
The food itself was often displayed in advance, so if you didn’t come early, it was usually cold. While the meals were varied, the taste did not compare to what you can find in local restaurants.
Housekeeping is a real downside—towel changes and toilet paper refills were poor. After four days we only received two out of three fresh towels, which is unacceptable in my opinion. The room also looked rushed in construction, paint over wood, mold in the bathroom, and overall not what you would expect from a proper 4-star hotel.
Overall, I would personally rate this hotel around 2.5 stars, not 4. The staff were friendly and even asked guests to write positive reviews, but the reality is mixed. While the variety of dishes and the effort of the chef were positives, the service, room quality, and “all-inclusive” conditions left much to be desired.
Emma Semianová
We were here on vacation two weeks ago. The food was delicious, we always liked it and we always had so much food to choose from. The staff were super sweet, they also made me a cake for my birthday and it was so beautiful that they made me cry with joy. The hotel rooms were always clean. The bar which is right by the beach was my favorite place. Every night there was a great program and the bartenders like Thanos and another girl were the best. We will definitely be back next year!
ManchesterLifer
This hotel was as good as we expected. The beach being right on the hotel was amazing one thing that we found strange was that you had to pay €10 for a sunbed on the beach which we thought it would have been free. The room was good, although our balcony had sewage pipes running just outside of it, and our bathroom always had a horrible smell. The food was terrible it was the same food put out all 7 days we stayed there very repetitive but the drinks were average.
Aneta Elčknerová
The stay at Malia Bay was excellent. We had a modern room with the view of the sea and pool. Food was delicious and we enjoyed variety of meals. Stuff is friendly and tries their best to make your holiday even better.
The only inconvenience is that the city Malia is far from the hotel, about 40 minutes walk.
Axel Stone
Cannot fault this hotel and the shopping. Everything was great, food was delicious catering for all. All the staff were so friendly and helpful. We stayed in room with the swim up pool shared with others but no problem 😊
Shop directly opposite the hotel where Kristos and Terri Marie made us very welcome, and we got Everything we needed in there. A must do is the safari quad bikes Yiannis our guide was brilliant. Beach is nice and clean just make sure you have beach shoes as the sand is very hot ! Beautiful scenery etc. Will definitely be going back at some point 😄
My Booking
