Magic Tropical Splash

louisa sibley

I LOVE THIS HOTEL!!! We can’t wait to come back, the stay has been amazing. I have came in holiday with my 2 kids and they have had the best time, the entertainment was non stop always something to do. The beach a 5 min walk from the hotel and the bus just outside. The best part? The unlimited food and drink!!!! Already looking for holidays here next year xx

Eilish Helen Marie Ankers

DO NOT visit as this hotel is not safe! Currently still on holiday at this hotel and 2 nights in a row things like mini milk cartons, spoons, water and ice have all been thrown from high up balconies (level 15 or above). Reported this to security 4 times after 2 cases of objects nearly hitting babies in prams (my 5 month old and friends 1 year old) to be told that the signs on the balconies that say "CCTV in operation" are just for prevention, there isn't actually any CCTV for this and basically not much they can do about it. Room cleaning is not great, basically just make the beds and haven't changed the sheets and on 1 occasion our bin hasn't been emptied, they give you amenities like a cooker, microwave ect but no utensils to use these amenities. Safe is available for €50. The pool was far too cold, kids only managed to get in for 5 minutes before coming out with their lips and noses turning blue which is a shame as it looks like it could make for a good day of entertainment. And the food is hit or miss really, most of it is cold by the time you get back to your table and I really wouldn't recommend the ribs, they were not cooked to a safe standard and were still bleeding which put me off the restaurant for the majority of my stay. Also waiting for a lift is like waiting for a bus in the UK, you wait 20-45 minutes and 3 come at once, providing they aren't out of service or have people stuck in them with the alarms going off. Location is good with plenty of little shops and cafes nearby and a regular bus service into Benidorm which is also only a 15 minute walk away. The entertainment is good and the kids enjoyed it and while the staff are all mostly helpful and kind and try their best (shout out to Oscar and Claudia who have gone above and beyond to make our stay enjoyable) these 3 good points don't make up for the lack of safety concerns, hygiene or general running of the hotel.

MollyandOtto 996

I went here a year ago and the pool was amazing! I didn’t like any of the food that was served in the buffet. The beds aren’t really comfortable either. The view is amazing I even got some photos and they are brilliant! Overall it’s not so bad to come here I recommend coming here.

Charlie Dew

Came here for the day 10am - 6pm. €100 for 3 of us. All inclusive food and drinks. Sat by the pool most of the day, had a nice swim and went on plenty of water slides. Staff were friendly and generous with pouring drinks! Very nice day out.

claire gorringe

Meant to be a family friendly hotel but just the opposite if you have young children. Not very accessible inside, 23 floors high but lifts rarely work and spent over 1 hour a day waiting for lifts, after 2 days I had to ditch the buggy and carry my child up 9 flights of stairs several times a day, unfortunately a less mobile guest in the party had to wait it out for the lifts. Stairs and corridors aren't wide enough for people passing by. Really loud rave like music going on until midnight which I tried to mask with putting the tv on but couldn't hear the tv over music and even my headphones couldn't drown out the music. Pools are absolutely freezing but appreciate its early April. Everywhere very dirty and run down. Drinks are good quality, food is labelled so suited our allergy needs and staff are nice enough but holiday totally ruined by lack of sleep