Magic Cristal Park Hotel

Dia Periade

We recently stayed for 9 nights at Hotel Magic Cristal Park with an all-inclusive package. Our initial room had no phone signal, no view, and no hair dryer. However, after speaking with the manager on the second day, she was incredibly kind and responsive. While we had lunch, she resolved everything within 20 minutes and moved us to a much nicer room that had all we needed. She also explained that the hotel is undergoing renovations, improving room by room. Some may find the style old-fashioned, but that’s part of the hotel's charm—they’re preserving its classic look while upgrading the facilities. The food was absolutely amazing—many compliments and blessings to the chefs! Great variety, delicious flavors, and consistent quality throughout our stay. The rooms were very clean, and we highly recommend tipping the hardworking housekeeping staff. If you've ever worked in a hotel, you’ll know how tough their job is—they truly deserve recognition. The location is also a big plus: just two streets away from the beach, making it very convenient. Right below the hotel, there’s a mini-market where you can find pretty much anything you need, and the prices are very fair. Overall, we had a lovely experience and would definitely recommend Hotel Magic Cristal Park to anyone looking for a cozy, all-inclusive stay in Benidorm with great service.

Ella Smith

Avoid at All Costs – Worst Hotel Experience Ever I rarely leave negative reviews, but Magic Cristal Park in Benidorm was truly atrocious. From the moment we arrived, it was clear this hotel is stuck in the past — and not in a charming way. The decor is extremely outdated, everything looks worn out, and cleanliness seems to be a complete afterthought. The entire place felt dirty, with grimy floors, dusty surfaces, and an overall musty smell. The staff were shockingly rude and unhelpful. Any questions or concerns we had were met with eye-rolls or blunt responses, as if we were a burden rather than paying guests. The atmosphere was cold and unwelcoming. As for the food — absolutely disgusting. Lukewarm slop, no variety, and questionable hygiene. We ended up eating out most days just to avoid the stomach-turning options on offer. Honestly, this hotel completely ruined what could have been a lovely trip. Save yourself the disappointment and look elsewhere — this place is in serious need of a total overhaul and new management.

Patric Vivera

We stayed for 4 nights and we had a pleasant stay. The hotel was a bit old and can be busy but every effort has been made to keep the place clean and tidy. The staff are helpful and reasonably friendly. They have an extensive buffet restaurant in 2 floors a bar where the drinks are not watered down as usually happens in some all inclusive hotels. The hotel has a big swimming pool on the 7th floor and games arcade for the children. Centrally located for the old town and bars and a 5 minute walk to the beach. I would highly recommend it if you are a budget conscious holiday maker.

adam Sayers

We arrived and easy checking in to the hotel €1 for a cup to drink on the roof bar, The lady who serviced us was nice and friendly. The food selection wasn’t very nice cold greasy. We complained about the noise as the 4th floor was extremely noisy couldn’t sleep until gone 3am. Even telling the room next door to stop slamming doors shouting arguing with his wife it continued until early hours. Service elevator wasn’t working took 10 minute to get an elevator. Can’t give a 0 star but we would have if it wasn’t for the roof terrace lady barmaid and bottom floor restaurant staff who worked hard. We won’t be coming back or recommending.

Beatrice McGovern

Presently staying in the hotel, sixth night of a ten night stay with my sister. No issues with anything at all. Big shout out to Lianna and Head Housekeeper for their help with small issue on our first day. Dealt with very professionally. Would definitely stay here again. ❤️