Louise Desai
Exceeded my expectations. Everywhere was very clean. Contrary to previous review (who seemed to be there at the same time as us) we thought the decor was pristine - the hotel looked very new. Food was lovely - great range and high quality. Staff were amazing - friendly, professional and courteous. If the entertainment isn't your cup of tea, there are plenty of things to do in the surrounding areas in the evenings. Location is great. Good local buses. Recommend visiting Benalmedena old town. We like to visit different places each time we go away, but I would consider returning to this hotel.
Nicola McDonald
We have just arrived home from 11 nights at this first class hotel. From the moment you walk through the doors you are welcomed and treated like royalty. The breakfast and dinner choices are amazing, cleanliness is second to none and the staff are fabulous!!! We have already booked for a week in November and also 11 nights next June and Sept. Keep doing what you are doing as the hotel made our stay so memorable. Countdown is on till we see you all again in November.
Thank you all so much for everything 10/10
Sarah Bell
Came with my long distance family to meet up for a special week. 10 people, 5 rooms, at significant expense to us all. Came with four very sweet, gentle teenagers, not yobs or loud, obnoxious ones. Lovely hotel, area wise, food ok, but if you want to play with a ball or have a lilo in the pool, then you are not allowed, so it’s not a place to bring anyone who wants to do anything other than lie on a lounger or dip briefly in the pool to cool down. The pool staff are like the gestapo. Tried to reassure them that I was only going to play with my 18 year old who is autistic and would not dream of creating chaos or being dangerous, but this is health and safety gone way too far. What a waste of money. Very disappointing. You work hard all year to come away for one week with your family and aren’t allowed to float in the pool for a few minutes, at the end of the day, carefully, when it’s quiet and not many people in. Or throw a very soft sponge ball where there is no one around. Oh and watch out for the cockroaches in the dining room. And if you want to cool down, the air con is very poor.
Oksana But
The hotel is a bit dated, and I haven’t seen air conditioners this old in a long time — plus, they had a slightly unpleasant smell. But the staff are incredibly friendly, and the spa is great — we enjoyed the Hot Stone and Bamboo massages and picked up some lovely skincare products. The team’s attitude truly makes up for the room’s outdated facilities.
Just a heads-up: if your windows face the pool, you’ll hear the evening entertainment — music plays until around 10:30 PM.
Nataaha Dorer
Another visit to one of my favourite hotels, as soon as you walk in to the hotel the staff are there to greet you with a very warm welcome. The hotel is clean and rooms are made up every day. Food is of a high standard and the restaurant staff are so helpful and very friendly. A good all round hotel in a great location that has never let me down yet.
My Booking
