Stephen Yathindran
First time at the Mac Puerto and will definitely be back again. Great location with plenty of bars and restaurants on your doorstep. Room was spotless and spacious, a very big bed! Plenty of choice at breakfast with a dedicated gluten free section. Poolside bar does great food during the day, could maybe do more in the courtyard area during the day but maybe it was quite because it was April. The entertainment in the very large bar in the evening was good but maybe not everyone's taste, probably suited to an older guest. The bar staff were fantastic as were the breakfast staff. Nice touch is the welcome drink and the free drinks in the mini bar. Our room was a street view but will upgrade to a courtyard view next time and if you are a sun worshiper the poolside rooms look brilliant.
Norman Howie
We were a group of 11. We sent out information in advance and they Reception team had arranged all our rooms. An excellent service by Jannis and his colleagues on Reception.
Beds very comfortable
Rooms are pleasant - most with good views
Bar area is good
Breakfast buffet is excellent and seating areas inside and outside
Staff / Service - excellent
Location - perfect
Kev Belam
We had an excellent stay in the Mac Puerto Marina, despite some awful weather. The hotel is in an great location, right down by the sea, with plenty of shops, bars and restaurants on the doorstep. The rooms are spacious, well appointed and well maintained by the excellent staff. All of the staff are friendly and helpful, from reception, to the restaurant, bars, cleaners and maintenance people. The breakfast is really excellent with a very wide selection of choices, only let down by poor quality orange juice, but there are daily changing, freshly squeezed juice combos such as banana and melon. There is a nice lounge bar with nightly changing entertainment. During our stay, we were on the younger side of the majority of guests, with most being in their 70s/80s and from mainly northern European countries, such as Norway. It was an excellent hotel for a winter break, friendly, efficient, comfortable and peaceful.
Timothy Wing
Really lovely holiday. The room was just right with everything you could need. We booked a room on the 4th floor with it's own roof terrace and sunbeds. We enjoyed feeding the green parakeets every day. Nice holiday but the roof terrace walls need a paint.
Jessica Browning
We stayed at Mac Puerto Marina in Benalmádena for a hen weekend. While the rooms were clean and the location was good, the service from staff was disappointing throughout our stay.
We often found staff to be rude and inattentive, particularly when trying to order drinks in the evening where we were left waiting a long time without being served. Breakfast also felt uncomfortable as our group was made to feel unwelcome when sitting together. There were also inconsistent comments made about clothing, which seemed unnecessary and poorly handled.
Overall, although the hotel itself was clean, the atmosphere and level of customer service let it down. I wouldn’t recommend staying here, especially for groups or special occasions.
