lakisha bennett
I was a bit scared after reading the reviews, but i booked anyway as i was on a budget and wanted to take my 2 girls away!
Absolutely loved our stay here.... i only never gave 5 stars because we saw a few cock roaches on 3 separate occasions in the kitchen area. But apart from that we loved every minute of Luz Y Mar, staff were friendly, Kathys pool bar was handy and amazing... the pool and pool side was lovely, apartment was 10/10 you get what you pay for but was clean and well equipped.
It's only a few minutes walk to a big shopping centre with plenty to do and a 10 minute walk to the beach front both new town and old. I love Lanzarote i have been loads of times, i will definitely stay at Luz Y Mar again.
Jon Owen
It's cheap.you get what you pay for.
We used it as a base.
It was outdated but clean.
Self catering had everything what's required.
Reception is pretty much non existent so if you arrive outside office hours you'll find your key in an envelope taped to the door.
There's no air con and WiFi is erratic.
No sunbed towels are provided.
The rooms are not cleaned whilst there but fresh towels and bog roll given once every three days.
It's well located.
Supermarkets within a minute as are bars and restaurants.
If taxi there it'll drop you off near these bars.at either end of these is the entrance to the hotel as they're not signed.
Reception is to the right of the Italian restaurant.
One great plus is the on site bar and cafe.seperate revue for that.
The pool is OK but I'm guessing is loud in summer with kids and inflatables.
There's no staff so to speak.
Sun longer are old and be careful with some as they've no support at all.
As I said you get what you pay for.
Linda Manning
Only fault was being on the ground floor right beside the pool no privacy also the first night I seen some ants and that was enough for me to move to first floor, which was no problem staff moved us the next day to a nice brightly painted clean apartment so no complaints. Poolbar is lovely service is very good, nothing is a problem to Kathy and Maureen well done girls, loved your burgers 🤣
Would stay again
Linda and Pat
Ssndra Farkas
Just stayed for a week at Luz y Mar. From the moment we arrived which was at 18.30 there were no reception just a key in and envelope with my name on it stuck to the door. Walked in to the apartment to a strong smell of foist. Apartment was very dated, had a small TV that was on a table, the wooden sofa had a approximately 3 inch thick cushion on it, not comfy at all, the cover had a big stain on it, the balcony door dragged along the floor when you opened it. We arrived on the Friday, a guy came on the Monday and just give us clean towels and went, did not see any staff to clean the room or change the sheets and take the rubbish. We had the same towels all week. No security at all, no reception after 7pm to control any problems and so had to listen to a family screaming at each other. The receptionist during the day was miserable and had a bad attitude with anyone who needed assistance. Could continue to go on but that's enough. Would never go back there again.
Gill Dransfield
Arrived now knowing where we were going as accommodation been changed 1 week before Nice clean apartment. Nice bedding. Good kitchen. Decent WiFi. Lovely balcony overlooking the pool. Not noisy. Gardens and pool area Kept well. Few bars and eateries just round the corner and Lidl and Spar just across the road. Bus stops outside. Only downside for me was the big hills to negotiate but walked down and taxi back for 3 euros.
My Booking
