Caitlin Morris
Overall Albufeira is amazing. However hotel was absolutely horrible. The staff were SO RUDE! (bar the lovely cleaning lady). Receptionists were by far the worst staff members we came across. They stand in there office behind when you go to the front desk to ask for something.
Also rooms are FULL of ants!
No bar or pool bar open the whole trip.
Told us we could check in and then went into his office came back out and told us we couldn’t and asked for a €300 deposit(in cash).
DO NOT STAY HERE.
Chloe Pirie
This review is from August 2025.
My 2 friends and I booked this hotel for a girls holiday. The location to the new town strip was a 5 minute walk and was very good, and a 4 euro uber to the old town was also brilliant.
However the hotel, as we checked in we found the receptionist rather rude and just seemed as if she didn’t want to be there, as you usually would when checking into hotels you do ask a couple questions our questions asked was answered by one word answers or a grunt. We then found out we had to pay one hundred euros pp for a deposit.
We arrived at the hotel around 11am-12pm and had to wait until 4pm to check into our rooms, we were allowed to keep our bags in a room until then which was fine.
Every day cleaners would come into our rooms and clean the room, fresh bedding and towels, which we were throughly impressed by and was probably the best part about the hotel. The room itself was fine we had a double bed and a pull out sofa which done us fine, our balcony was spacious and the bathroom was good (however the shower wasn’t very powerful and tended to flood the bathroom). Our balcony looked out onto the other hotel which was nice at night time as it got quite lively.
The security man was nice for the first few nights. On our first night he made sure to tell us to be careful of the new town strip and to stay together which we thought was very nice. Until we received a “noise complaint”, security banged on our door at 5am making more noise than anyone in the room (there was 7 people in the room) and telling us we were making too much noise however we were sitting in our room talking to one another with both doors shut over. We were given one chance at our £300 deposit, so i’d reccommend if staying here for a party holiday be very aware that the hotel security doesn’t take the piss.
The pool area was good, however the bar was basic food and over priced drinks, for what you pay for you’d be better walking down the new town strip to a bar where you’d get better food and drinks for half the price.
Over all, i wouldn’t reccommend for a family holiday just be aware alot of groups for party holidays stay here and if your looking for somewhere quiet this probably isn’t the place for you as the music is loud at night and majority get back from the strip around 3-6ish am. For a party holiday id defo reccomend but just be wary of security and the “noise” you make.
Shans DSTG
The cleaners stole my brand new earring. The manager of the hotel is the worst, was not helpful at all. Rude to her staff. She didn’t deserve staff like that. The man that checked me in was amazing and the woman who worked in the evening with braid amazing too. I had to call the police because the manager is trying to make it out I am lying and her cleaners wouldn’t do that. She has no respect to her staff. All the other staff was nice. I travelled alone and I was not drunk on any day. I travelled between 9th-13th I was staying until 15th but didn’t want to expend I was scared. The key card is cheap and broke in my door but the gentleman was amazing and helped me thank you
Mia Walsh
Staff are absolutely the worst bunch of staff I’ve ever had the displeasure of encountering, the old woman and the man on the desk have absolutely no manners. You ring the bell and they stand in the room looking at you. €300 CASH deposit taken before you can even bless yourself. They need to learn a
Thing about customer service or go get a new job.Ants all over the room.
lara Stein
Everything is very very old, low quality, low maintenance. The building is next to a busy road and the windows are not sound proof so you hear chaos all night and all day. Ambulances and police cars non-stop. A lot of partying at late hours in the evening in the hotel rooms. The gym was super outdated and all the equipment very old and broken. The pool was nice, smaller than in the photos though. And the lobby is pretty.
My Booking
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