Caprice Beach Hotel

kirsty collett

Overall it was nice , after reading the negative reviews we were expecting the worst but the food was ok with a good selection, staff know little English but google translate sorted that , main kitchen staff were nice , go early to get the sun beds . entertainment was ok, rooms were basic but views were amazing. Bar staff were friendly. Room service were good. Location is good for restaurants and shops. Good size pool. Cons- Beach area too small one member of staff serving puddings was extremely rude. Cocktails are only served 4 hours a day. Rooms are basic Beds not the comfiest

Iyesha

Where does one even start. Got to the hotel at 2:30am, no security at the front of the hotel. No one to help with bags or suitcase. Made it inside the hotel where apparently the system is not working and the receptionist asked if he could keep our passports until the morning which we declined and he was fine with it. Randomly started working after 1 hour of waiting in reception. We was asked if he wanted tea or coffee by the manager. Finally got into the room and the young boy tells us that this is just our room for the night as our room which we booked is not ready. We were to tired to argue and slept in a small bed. Breakfast was very basic and horrid which was included in our package but only went to it once as it was that bad. In the morning, our room was changed. Not the greatest room. Bathroom light did not work, we ran out of toilet paper and bath towels which I had to ask a few times from reception. Housekeeping kept coming into the room whilst we were sleeping and when I asked if he could come back after an hour, which he did not. No issue with reception staff although English was very little I do not expect them to know English as I am visiting their country. On the last day, the two receptionist staff a girl and boy were VERY unprofessional and made my friend and I feel very uncomfortable. They kept looking over at us and talking and then laughing which we ignored. The girl then took a photo of us which we found extremely rude and weird. The only people who are nice in that place is the two managers and one of the young boys on reception. The girl on reception needs to learn some basic people/customer service skills. Nothing deluxe about that place. Would not stay again. Great managers shame about their staff & hotel itself. Would not recommend this place based on the services it offers or lack of, horrendous customer service & food.

tyfn tkc

NOT PERFECT BUT NOT WORST EITHER. YOU GET WHAT YOU PAY FOR... HOTEL IS LOCATED AT THE END OF COAST SO EITHER HAVE A CAR OR RENT SCOOTER, BIKE ETC. FOOD WAS OKAY. SERVERS WERE FRIENDLY. ITS A FAMILY HOTEL SO LOTS OF KIDS RUNNING AROUND SCREAMING ETC. TO SWIM I WENT TO AKYAKA BEACH THE ONE BY THE HOTEL IS NOT GREAT. DIRTY WATER, STONY ETC. VIEWS ARE NICE THOUGH, ESPECIALLY IF YOUR ROOM HAD SEA VIEWS. POOL WAS CLEAN. ROOMS WERE GOOD BUT ONE THING WAS THE CLEANING PERSONNEL WOULD PLACE ALL YOUR STUFF AROUND AS THEY PLEASE SO WHEN YOU COME BACK YOU NEED TO LOOK FOR YOUR STUFF LOL. OVERALL, IF I HAVE TO STAY SOMEWHERE AND CANT FIND BETTER PLACE ID STAY HERE BUT IM SURE ILL HAVE BETTER OPTIONS

robert

place is old, rooms are terrible, food is horrid and repetitive, the beach here is bad (if you’re coming for that) music is annoying, and the staff are sometimes not helpful and the air conditioner doesnt work.

Fedi BELKACEM (‫فادي بلقاسم‬‎)

Lack of description on foods. Only one bar available and the hotel name is the Caprice Beach Hotel! NO WIFI AVAILABLE OR BAD INTERNET! Good swimming pool and access to the beach