C O'Sullivan
Definitely more 3 star vibes, half the staff were fantastic and the other half were miserable and rude, especially the restaurant waiters. Rooms are average, views were great, just be prepared for lots of steps (there is a room drop of van, some big ques at peak times). Pool bar staff and van room drivers were great. The entertainment team was low budget but lovely, guys. The location was good. 3/5.
Marcel Mraz
Can't give more than 2* due to extremely rude main waiters, not just to us, but everyone around (usually the older the worse) - we've never seen anything like that.
There is no free water at dinner, so you'll need to interact with the waiter, 3€ per plastic bottle & forget paying by card (waiters hate it and make you wait 20+ min). Also don't forget to bring long trousers.
Additionally, not much has changed there since 1992, nowadays there are much nicer & up-to-date hotels around. This one somehow survives, possibly due to german-speaking pensioners.
Surprisingly all the other staff was great, especially the mini bus drivers, they deserve a raise.
Gabriel Ward
The location is nice. They have an outdoor and indoor pool which is a good size and the sunbeds are comfortable. They have also mini-shop, gym and sauna within the resort which is very good.
There are some downsides to this resort, which is the rooms; where the cleaners do not change your dirty towels and does not have amenities like tooth paste. Apart from those, the cleaners don't clean stuff, they just tidy up.
Also, some of the waiters in the restaurant are a bit rude and tend to be sexist and directly talk to the men only when women are ordering or tell the women to stop speaking when the women were speaking before a man in the group.
Last thing is, if you are going to travel around the area, it's better that you rent a car as if you ask the reception to hire a taxi, they will take 2-3 hours to arrive on the hotel.
Overall, experience was okay. But if you want to maximise your time and not be limited on the opening times of the activites on the resort or the taste of the food, I'd suggest picking another resort.
Yasmin Parkin
This hotel is in a beautiful location however I am rating it a 1/5 star because of the staff, on this holiday I broke my ankle and I was expecting the staff the assist me with what I needed as I was now temporarily disabled. Staff would rarely opening doors for me unless I asked, they would never offer to help me up or down ramps and stairs, and the managers kept moaning at me for little things such as suncream marks that can easily be wiped off on their wheelchair, making me very uncomfortable. This hotel also DOES NOT PROVIDE SAFE DRINKING WATER. The bottled water is charged at 3 euros for a 1.5 litre bottle and the taps are not safe to drink from. One of the managers of the hotel was shouting”don’t piss me off” to another member of staff during my dinner and was very unfriendly and unwelcoming it is a shame as the location is beautiful but the staff and hotel rules completely ruin it. This hotel will grab your money at any chance they get charging you for, towels, safe drinking water, sunbeds on the beach and they will charge you 50 euros upon arrival in tax(this was not made clear to us when we booked)
Natalie Underwood
I have just got back from staying here for a week.
Firstly, upon arrival we thought how lovely it was. We travelled with 2 others so we were very fortunate to have our rooms next to each other. We had a bit of sea view but not that much as we were situated lower down.
The cleanliness of the hotel was very good. However I have never been to a hotel where the staff are so damn rude. The waiters not all but most were (horrendous) we left yesterday and we were being picked up at 7pm so we thought we would get one last meal in. The restaurant opened at 6.30pm we got in at 6.29pm and were told the restaurant is closed, we said it’s 1 minute to go we have to eat before we leave. The look was priceless. The waiter (gonzo) had to be the rudest man I have ever had to come across. Unacceptable behaviour and was made to feel very uncomfortable.
The rules of the swimming pool 10-6pm I have never experienced this in my life. I understand it has to close at night but it should be open at 8am especially as the last few days were getting exceptionally warmer.
Also I never witnessed them washing down the swimming area with a hose and broom to clean the patios and surrounding area as they were sticky from spilt drinks etc.
The entertainment staff were lovely I think we got the most smiles from them.
The beach across the road from the hotel is horrible. It’s rocky dirty and there are no restaurants or tavernas. We had to walk into town most days (30 minutes) to be able to get into the sea & to be able to secure a decent sun-bed with a bar and restaurant nearby. The local town is lovely by the way.
Overall would I come back to Kardemena yes 100%. However would definitely not return to this hotel as its got to be one of the worst hotels for ignorance, incompetence, and one of the first hotels we have left without having a goodbye picture with all the staff.
C’est la vie…..
My Booking
