Lagas Aegean Village

Julia Guerrier

We booked 4 days before arriving and the reviews were mixed. We were so pleasantly surprised. We traveled with my son who is 8 years old and everything was perfect from beginning to end. Clean, well maintained, good food, very friendly staff and especially the waiters on the patio outside were amazing. The animation team was wonderful. Entertainment was great.The view fantastic and we will for sure be back. We miss it already

Iain Mackinlay

This hotel is a great travesty because the location, setting and general feel of the hotel is great. An amazing view and quaint village feel. However, how the hotel is run is a huge let down. There is a distinct feeling of micro-management on every service level. Here are some of the issues: - Rooms are cleaned but only to a so so level. Not what I would consider a great cleanliness level and also looked tired, the curtains in our room were hanging off in areas. - No refreshments in the rooms and by that I mean not even tea and coffee! The kettles in the room are ornaments that have never been used because of this. - No water offered on arrival at the hotel and by that I mean in room. If you arrive on a late flight that is after the bar closing you are without water for the night as there is nowhere to go to purchase some. Even if you make the bar in time it's 3 euros a bottle. - The restaurant is managed like it is a 5 star Michelin grade best of the best. Now that may sound great but the buffet on offer is lack luster and is the same each night with 2 or 3 of the dishes changing and rotating it seems every 2 days. It gets very dull and boring very quickly. On top of that you must wear certain attire to be allowed in to the dining room which further adds a sense of aiming too high for what is on offer. The waiters that serve only your drinks should you request them also seem to believe they are entitled to high tips... Even if they only serve you a coke for your meal. They will show their displeasure openly to other waiting staff when they don't receive a tip or a "small" one. It's embarrassing to witness. With the level of food on offer it should straight up be a buffet with self service drinks on offer with a relaxed dress code. The whole thing would feel much more relaxed. Either serve a convincing varied food offering that is worthy of proper table service or change the vibe. - The hotel has it's own shop that has a very specific set of items in it designed so that you have to purchase certain items from the other areas of the hotel such as the bar. Again it gave off a feeling of micro-management to encourage you to spend extra on basic things like ice, water etc. All in all the hotel could be great but is let down by bad leadership and decision making.

Simon Winton

The location is beautiful, and the first impressions of this hotel are impressive, but that bubble soon bursts when you’re met with the first of many cons of this hotel, this place is let down badly by the management trying to squeeze every last penny from paying guests. When checking in at reception we were quickly advised that we needed to purchase water for the room as this wasn’t already provided in the room and the tap water is not safe to drink, leaving you with no option late at night but to walk over to the restaurant and purchase a bottle of water at 3 euros. We upgraded our room at the point of booking, opting for a superior double suite with sea view- When the stinky old mini bus dropped us outside our room, we were disappointed to see it was nothing like what we booked and paid extra for. We walked back down to reception who told us it was not possible to change the room due to the time and we would need to go back down in the morning to make the request, inconvenient not being able to unpack our bags on the first night. In the morning we managed to get something closer to what we originally wanted. Zero point echoing what’s already been said about this place in other reviews, and unfortunately can confirm that the negative comments are quite justified. I can agree that smart casual should be recommended attire in the dining room in the evening, but it’s just far to warm for men to be in trousers and feel that smart tailored shorts should be more than adequate attire. The drinks in the restaurant are extremely expensive, and surely table water should be included with the price you pay for half board. Evening meals are also very dull and repetitive. When walking into the dining room at night your met by a grumpy older man who looks you up and down and doesn’t ever break into the slightest of smiles, he will bark at you to tell you where to sit in the restaurant. It’s a shame with these little details as the hotel has lots of potential to be great, it’s seriously let down by bad management and depressed looking staff.

san shu

the worst hotel I ever stayed no bottle water in rooms no tea or coffee next to tye electric kettle no tissue paper manager said use toilet paper I didn't mind to buy water or tissue paper but there is problem you can only buy from their own shop called mini Market and opens at 9 am so if you wake up in middle of night and you rallies you have no water you must wait till 9 am to walk down and go through 2floors of stairs to but water the manager is terrible is like an army barrack they order you what to do not a tiny smile on the face there is an old man that stands at the entrance of dinning area and he watches you like a hawk think twice before booking in this military barrack

Charles

We expected a relaxing stay, but almost everything about this hotel was frustrating. - No security; belongings were stolen - 8 out of 10 employees have zero concept of hospitality; buffet staff are horrible - Reception unhelpful; can’t advise on tours or beaches - Men forced to wear pants at dinner; dress code even at lunch - Dinner quality is bad, food is mediocre and repetitive; crowded and noisy - Rooms far from reception; slow minivan service - Terrible shower; no conditioner, poor shampoo and gel - Small beds - Room doors with uncovered windows - Ants in the room - Towels cost €10/week - Paid safe €10/week - Beach beds are paid - Drinks overpriced: €3 for water or soft drinks - Pool open 10:00–18:00; umbrellas useless in wind - Beach rocky, pebbly, cramped, very windy - Poor location: 30-min walk to Kardamena, far from main Kos town