Lagas Aegean Village

Iain Mackinlay

This hotel is a great travesty because the location, setting and general feel of the hotel is great. An amazing view and quaint village feel. However, how the hotel is run is a huge let down. There is a distinct feeling of micro-management on every service level. Here are some of the issues: - Rooms are cleaned but only to a so so level. Not what I would consider a great cleanliness level and also looked tired, the curtains in our room were hanging off in areas. - No refreshments in the rooms and by that I mean not even tea and coffee! The kettles in the room are ornaments that have never been used because of this. - No water offered on arrival at the hotel and by that I mean in room. If you arrive on a late flight that is after the bar closing you are without water for the night as there is nowhere to go to purchase some. Even if you make the bar in time it's 3 euros a bottle. - The restaurant is managed like it is a 5 star Michelin grade best of the best. Now that may sound great but the buffet on offer is lack luster and is the same each night with 2 or 3 of the dishes changing and rotating it seems every 2 days. It gets very dull and boring very quickly. On top of that you must wear certain attire to be allowed in to the dining room which further adds a sense of aiming too high for what is on offer. The waiters that serve only your drinks should you request them also seem to believe they are entitled to high tips... Even if they only serve you a coke for your meal. They will show their displeasure openly to other waiting staff when they don't receive a tip or a "small" one. It's embarrassing to witness. With the level of food on offer it should straight up be a buffet with self service drinks on offer with a relaxed dress code. The whole thing would feel much more relaxed. Either serve a convincing varied food offering that is worthy of proper table service or change the vibe. - The hotel has it's own shop that has a very specific set of items in it designed so that you have to purchase certain items from the other areas of the hotel such as the bar. Again it gave off a feeling of micro-management to encourage you to spend extra on basic things like ice, water etc. All in all the hotel could be great but is let down by bad leadership and decision making.

Megan Riley

DO NOT WASTE YOUR MONEY! If i could give this hotel a 1 star i would, worst hotel i have ever stayed in!! Staff and manager are so rude! Not taking accountability for anything. Staff putting the phone down when i was calling for help after being abused by a taxi driver. Bar manager came back with my bottle i had put in the bin and slapped it on our table and told us to take it to the bar. Restaurant- tall skinny man told us we couldn’t sit outside or where we wanted to sit, once we got the bill we asked if we would pay by card he rolled his eyes at us and slapped the card reader on our table, no basic manners. Rooms are so out dated and trashed. Cleaners are rude, make so much noise above us at 8am dragging furniture around, our check out time was 12pm and they were stood outside waiting for us to leave at 10am. She even walked in whilst we were sleeping one morning and started cleaning and woke us up! Food choice is shocking. And if you want a taxi into kardamena you have to wait for agers some times they don't even turn up. Honestly worst holiday Ive ever been on and couldn’t wait to get home. Not sure if they just didn’t like us because we were english but i have never ever felt so uncomfortable in a hotel in my life. Please go and spend your money elsewhere. Our friends stayed and got married at Portabello beach hotel and it was fantastic.

Josh Bolton

Absolutely stunning location set on a hillside. The hills are steep but manageable, and there’s a bus that runs 24/7 to take you to your room. The pool is a good size with plenty of sunbeds, making it a relaxed and peaceful area. Overall, it was a very relaxing stay, but there were a few downsides. The water from the taps and shower came out brown, so avoid taking a bath. There was no water provided in the rooms, and it had to be purchased from the bar at 3 euros per bottle. I ended up walking into town to buy six bottles for 2 euros, but it’s a long walk when carrying shopping. The restaurant, though clean, had repetitive food options with limited variety, and men are required to wear long trousers for dinner, which isn’t ideal in a hot country. The hotel didn’t seem to have any non-smoking areas, which wasn’t great for us, especially during meals or trying to relax by the pool. Additionally, there’s a hefty tourist tax of 10 euros per night, as it’s rated a 4-star hotel, though it feels more like a 3-star. Overall, it was a pleasant and relaxing stay, but I wouldn’t recommend it unless you can get a good deal. 😜

Charles

We expected a relaxing stay, but almost everything about this hotel was frustrating. - No security; belongings were stolen - 8 out of 10 employees have zero concept of hospitality; buffet staff are horrible - Reception unhelpful; can’t advise on tours or beaches - Men forced to wear pants at dinner; dress code even at lunch - Dinner quality is bad, food is mediocre and repetitive; crowded and noisy - Rooms far from reception; slow minivan service - Terrible shower; no conditioner, poor shampoo and gel - Small beds - Room doors with uncovered windows - Ants in the room - Towels cost €10/week - Paid safe €10/week - Beach beds are paid - Drinks overpriced: €3 for water or soft drinks - Pool open 10:00–18:00; umbrellas useless in wind - Beach rocky, pebbly, cramped, very windy - Poor location: 30-min walk to Kardamena, far from main Kos town

Jade Fowler

Just came back from staying at Lagas Aegean Village.We had the most amazing holiday. I don’t see why there’s so many negative reviews! There’s a shuttle bus you can call if your at the top of the hotel that takes you down to the main reception which we didn’t use as we were in room 209 so it was walking distance to the reception etc. The room got cleaned everyday which is lovely considering not many hotels clean rooms daily. We also got clean towels daily also the room was spotless when we arrived! The pool is so big and clean and there are plenty of loungers around the pool area.There are activities throughout the day and evening entertainment. The aqua gym/Aerobics was so fun ! The breakfast was lovely and plenty of choice.We only eat at the hotel restaurant in the evening once but it was really nice.The staff are very friendly and there is a bus stop right outside the hotel which you can get into Kardamaina for €2 each way.We will definitely stay at this hotel again ! Do not let the reviews put you off Cus this hotel was stunning ! We will be back.