C O'Sullivan
Definitely more 3 star vibes, half the staff were fantastic and the other half were miserable and rude, especially the restaurant waiters. Rooms are average, views were great, just be prepared for lots of steps (there is a room drop of van, some big ques at peak times). Pool bar staff and van room drivers were great. The entertainment team was low budget but lovely, guys. The location was good. 3/5.
Yasmin Parkin
This hotel is in a beautiful location however I am rating it a 1/5 star because of the staff, on this holiday I broke my ankle and I was expecting the staff the assist me with what I needed as I was now temporarily disabled. Staff would rarely opening doors for me unless I asked, they would never offer to help me up or down ramps and stairs, and the managers kept moaning at me for little things such as suncream marks that can easily be wiped off on their wheelchair, making me very uncomfortable. This hotel also DOES NOT PROVIDE SAFE DRINKING WATER. The bottled water is charged at 3 euros for a 1.5 litre bottle and the taps are not safe to drink from. One of the managers of the hotel was shouting”don’t piss me off” to another member of staff during my dinner and was very unfriendly and unwelcoming it is a shame as the location is beautiful but the staff and hotel rules completely ruin it. This hotel will grab your money at any chance they get charging you for, towels, safe drinking water, sunbeds on the beach and they will charge you 50 euros upon arrival in tax(this was not made clear to us when we booked)
Marcel Mraz
Can't give more than 2* due to extremely rude main waiters, not just to us, but everyone around (usually the older the worse) - we've never seen anything like that.
There is no free water at dinner, so you'll need to interact with the waiter, 3€ per plastic bottle & forget paying by card (waiters hate it and make you wait 20+ min). Also don't forget to bring long trousers.
Additionally, not much has changed there since 1992, nowadays there are much nicer & up-to-date hotels around. This one somehow survives, possibly due to german-speaking pensioners.
Surprisingly all the other staff was great, especially the mini bus drivers, they deserve a raise.
Adam Ne
I would like to start the review with the positives, the cleanliness of the establishment is brilliant, clean, no rubbish and well looked after. The pool is cleaned amazingly everyday which was lovely to see, this is where the positives stopped.
We were shocked that a 4 star hotel, to be fair only just a 4 star has so many rules associated with your holiday.
Women are allowed to wear shorts, mini skirts etc to dinner but males are forced to wear long trousers. Whilst eating your meals it is intimidating to have so many people watching every movement, I was told off for pouring my own coffee at breakfast.
I read the previous reviews and thought it must have been people being over the top but oh no……… it felt like a prison.
If you have any form of mobility issues then stay away. The rooms are at the top of Everest but dont worry the 1980's transit van is a treat! The guys who drive are really nice and polite but the fact that you have to wait to get to your room is not funny at all.
The walk into town is really nice along the front but, do not expect to get a taxi back as they are non existent. That is not an issue if you dont buy 6 ltrs of water to carry back!
The staff are obviously not happy with working here, when you talk with them and ask about the rules they shy away and just say "sorry it is not me, i dont understand why they have so many rules"
Would I come back NO, is it a dirty horrible hotel no, but it thinks it is a 5 star hotel but lacks the quality of food, rooms, facilities and overall I felt as though I was at Kellermans from Dirty dancing without the great evening entertainment
Oh and when we asked to speak to someone about the overbearing rules the manageress may as well have stared me down with a death stare for daring to ask a question, Ming the merciless would have run from that stare :)
Dunya Salim
The most important thing is that U have to know that u have to use a ”minibus” offered by the hotel to go up and down to your room. So u will spend alot alot of time wasted in waiting for the minibus. They say 2 min but its never that fast. This is what makes the hotel not an option for future bookings. Worst thing if u forget something, 1 hour wasted of ur day
Wifi is bad
Good view and ok food
You have to pay for gym access