MenkaurePL
I rarely leave comments online but this time I will do it. Our stay was just great ! We arrived for a week with a little child and had an amazing stay. We got upgraded to a room with a stunning view to the sea.
Food was great, especially at the a’la carte restaurant which is on the top floor. A breathtaking view!!
The staff is amazingly helpful and kind. Very polite housekeepers, waiters, reception. We even had a word with the GM and it was really nice to meeting him !!
Boom the hotel now when it’s available, otherwise we book it for us :) :)
Brandon Caws
Second year here as a couple and going to book next year. The all inclusive is great and has good variety but I would only ask that the allergy information gets filled out properly at the buffet please. Both of the guys at the main bar (the two Georges) went above and beyond for us as well as Billy always taking care of our table. Riggs the entertainer is great at hosting events during the day at the pool and in the main bar every few evenings. The staff make sure you feel well looked after and leave a great impression. See you all next year!
Dan
We have just come back for a 3 night break, first off, no way is this a 5 star, rooms are of a 3*, bathroom floor and tiles are thick with scum, shower head filthy and barely throws out water, and the shower curtain has seen better days.
The food is the same every day, just nothing wholesome to eat, the chef does cook some fresh food on the grill which is the best thing.
Reception, friendly and helpful
Bar lady was lovely and always happy.
Overall the rooms are not the best and the bed linen is pretty terrible, I’d say a 3 star here at a push, 5 star? No way!!!
Greg H
Rooms are neat and clean. Associates are polite and interactive. It's a beautiful hotel with a beach just a short walk away.
The breakfast layout is good. Plenty of choices. Bread products, eggs, sausages, and bacon, fresh fruit, yogurts, and roasted tomatoes with garlic and cheese. Many other food choices.
Only real downside to the location is that to go see anything like the port, castle, ruins, and shops, you have to take a cab or rent a car.
I would definitely recommend this as a place to stay, especially if you are here just to relax.
Joseph Cleveland
As a solo traveler, I booked a standard twin room at Kouros Palace (Mastichari, Kos) because it was advertised as five-star, but it was extremely disappointing. I arrived late on June 29 and found check-in to be cold and impersonal; the staff gave me no information about the resort’s facilities or dining times. I was then rushed into dinner just before the buffet closed, with very limited and unappetizing food choices. Later that evening I went to the main bar and it felt unwelcoming—bartenders were chatting among themselves and never acknowledged me, and the loud music made conversation nearly impossible. Returning to my standard twin room was a shock: its condition was far below what I expected for a five-star resort (as confirmed by the photos I took), with cleanliness and maintenance issues, and I slept very poorly on the uncomfortable bed. Breakfast the next morning was similarly disappointing. The only positive moment was a friendly bartender at the pool bar, but even that was spoiled by the daytime entertainment at the pool, which was so loud and chaotic that it ruined any peaceful atmosphere. I contacted Lastminute.com through their app and while they were initially responsive, they ultimately deferred the issue back to the hotel. The hotel’s management flatly refused any refund or compensation, so I decided to check out after just one night of my planned seven-night stay. Overall, Kouros Palace did not live up to its advertised five-star standards, and I cannot recommend it to anyone expecting even a 3 star experience.
My Booking
