Georgia-mae Cunningham
After reading a lot of negative reviews, we were honestly a bit worried about our stay at Hotel Karbel. However, we want to share our experience as a young couple who stayed here for a week in June — and overall, we were pleasantly surprised.
From the moment we arrived, the staff were incredibly welcoming. They even upgraded our room and helped carry our luggage, which was a great first impression. The room itself was modern, spacious, and very clean. The air conditioning worked perfectly, as did the shower, and the housekeeping staff cleaned our room daily with fresh towels provided.
One downside was the location of our room, which faced the main strip. The bar across the road plays loud music until around 1am. This didn’t bother us much since we were usually out late ourselves, but it could be an issue for lighter sleepers or families with children.
The pool area is lovely — we never had to rush to get a sunbed, even without waking up early. The entertainment team is friendly and always running activities throughout the day, which adds a fun, lively vibe.
The food at the hotel was better than expected, especially if you come with an open mind and are willing to try traditional Turkish dishes. However, we found the snack bar food by the pool at lunchtime to be quite poor and disappointing.
There has been entertainment every night during our stay. While it hasn’t been top-tier, it’s been a nice addition and shows effort from the hotel to keep guests engaged.
Overall, for a budget-friendly holiday, we were definitely satisfied. The hotel exceeded our expectations in many areas, and we would recommend it to other young couples looking for an affordable getaway with good vibes.
Rosie Jackson
First visit to this hotel and overall had a great stay. We visited as a family for a one week stay.
Staff are mostly great, you soon work out who is best to approach with queries etc. Particular mention needed for photographer Omer, not only is a fantastic photographer, but is so friendly and engaging, an absolute asset. Also Engin, part of the restaurant staff, was a great host, super helpful and friendly.
Food was great, plentiful and varied. The Turkish night was a particular favourite and I loved the array of salad options. Breakfast I enjoyed the variety of eggs on offer, plenty of healthy or indulgent options for every appetite. Lunch had two options - poolside or restaurant. Restaurant lunch was similar to dinner with a variety of salads and hot options. Poolside lunch had family favourites such as burgers, nuggets, chips and salad - all very tasty. The lady making the fresh flatbreads poolside was a gem too, delicious and had different filling options (cheese, chocolate).
Ice cream served 3.30 each day - different flavours each day and very tasty. Water, juice and hot drinks are self serve and always available at different locations. Soft drinks, beer and local spirits included within package. Cocktails and some other drinks are chargeable.
Air con was great in the room, in fact had to turn it down as got to chilly through the night. Our room for 3 was very small, however had plenty of storage space for clothes and luggage and had a great balcony which was good for drying swim clothes or having a chilled time out. Although small, we didn't spend a great deal of time in the room and it was functional - slept well, good shower and good air con. I did need to ask for an extra pillow that took some negotiation as first ask the chap on reception said no, but then asked someone else and this was accommodated and I slept much better. There was a safe in the room that is an extra charge, we didn't use it and had no issues with any valuables and also didn't really have concerns to that effect either - hotel feels very safe.
The pool was great and the venue offered a number of activities for kids, pizza making, dance, face paints etc. Water aerobics, darts, killer pool and water polo were also great for adults (or kids). We didn't stay on site every evening but did enjoy the Kenyan acrobatics, Turkish folk and live singers (did not enjoy listening to the karoke as much though - yes party pooper alert).
Good location, 5 mins walk to beach (and boat trips), 3 min drive from cable cars and good shopping in the strip next to hotel. Some good restaurant options if looking for a change of scenery too.
A real downside for us was the too relaxed approach with smoking. There was no non smoking areas so had people lighting up all around the pool, lunch areas, dinner areas etc. Really unpleasant as a non smoking family with a child. Seeing people using drinking glasses as ashtrays too is just gross and disrespectful.
Kārlis Dubro
The rooms, you can get lucky, if not, go talk to them, we got really bad room, but needed to spend one day there, then got moved to a better one.
You'll get one bottle of water and 2 small shampoos, thats it, get your own, towels changed 3 times in 7 days.
Bought Palmolive shower gel (a really thick one) next day after room was cleaned the shower gel was mostly just watter, don't know if it fell or just they decided to take a bit and fill it with watter.
Food is good, it doesn't really chanche a lot but it's good. Except the lack of fruit. Apples, oranges, apricot is all you get.
Staff is amaizing, not everyone, but most of them are actually really nice and helpful people. There are some grumpy people.
Entertainment, oh boy..... the entertainment it self is okay, some nights eaven really good, but the hotel host, ruined everything every night, because he talks it the microphone every minute: "Ooo Yeaa, OOO, Yes, Yeba, WaaaW, Big big applause" You just can't enjoy the show for 3min as he does it every evening, every few minutes.
The location is great. 5min and your at a beautiful beach with many tours available.
2 stars just because of the staff, food, location and Guest relation Julie should be fired, she doesn't care, and won't help you, she's a dirty lier.
Debbie Simpson
The staff at Karbel are amazing 👏 they can't do enough for you, Julie from Guest Relations was outstanding, Omar the Photographer made our holiday as he was a great laugh and professional.
The restaurant staff couldn't be any more helpful as we just had to be walking in for our evening meals and then we'd see our coffee's on our rate, Great Service and doesn't require a bill 😀
Thanks to all of us we're we could and really do create them as they do received. Great holiday was had by us.
Thank you so much 🫂💗🫂💗🫂💗🫂
Debbie Simpson
Kirst
Just got back from my 2nd stay at this Hotel. The hotel is great and the location is perfect.
It’s very family friendly hotel. The rooms are basic but clean. The staff are very friendly and helpful.
The only negative I have is the walls are very thin so you can hear every noise and bang made in rooms around you.
but overall great hotel.