Nicolas Guajardo Sepulveda
A pleasant and luxurious genuine caprese experience, from the beginning to the end.
The hotel is a refurbished palace located near the downtown of Anacapri (the high part of the island). Curated gardens and impeccably decorated facilities make the stay aesthetically appealing. The rooms amenities were nicely arranged daily.
The staff is truly attentive and professional.
The breakfast at L’olivo restaurant (two Michelin star), would say one of the best I ever tried, with fresh fruit, french and Italian pastries, variety of cheeses/deli and also a la carte menu.
Totally recommend it, exceptional hospitality and top-notch service.
Tracy Cook
The best few nights of our trip! Celebrated our anniversary and extended for an additional night. Incredible breakfast! Gorgeous views. Private and serene. Lorenzo and entire staff helpful, fun and kind. We had a blast! See you next year ❤️❤️
Nicholas Garrett
Everything about our stay was absolutely wonderful and the location in Anacapri is ideal. The staff and the service were exceptional. My wife and I were on our honeymoon and this was without a doubt the best hotel experience of our trip. Some highlights included the fact that we did not touch our luggage as soon as we stepped onto the island, the shuttle service was incredible, the reservation at the beach clubs and restaurants were so easy, and the fact that they helped with the queue for the chairlift was amazing! We even received a happy honeymoon cake upon check-in and our room had an amazing view! We absolutely loved this hotel and would love to come back again!
B Morta
Great location as you can get a shuttle to the entrance of the hotel which isn't the case for some other 5 star hotels in capri town.
Good service generally, very pleasant and polite but several breakfast staff failed to understand very simple requests whether in the restaurant or for room service.
The rooms are generally pleasant with several different themes some being nicer than others. It took several changes before finding one that suited us.
Good gym and the outside pool area is really nice and tranquil with good sun exposure all day.
Negatives :
Water temperature at the hot tap in the bath was capped at 38c degrees!
No sauna in the spa, only steam room.
There was a wedding reception one evening and we weren't informed.
Zuma and A-ma-re hotels closed early for the season and we weren't informed prior to booking the room. Therefore the only restaurant on site was a 2 star Michelin restaurant. The food/snack menu in the bar was rather uninspiring.
Tried the 2 star Michelin, wasn’t impressed. To start with its set in the same room where you eat breakfast which takes the shine off it a little. I chose a soup from the a la carte entree menu, ir coat €75 for this soup, it was nice but it was very simply, blended tomatoes, which felt underwhelming at €75 😂
Kelsey Hauser
From the moment we arrived, the service was flawless. Every staff member—reception, housekeeping, restaurant team, and especially the attentive pool waiter—went above and beyond to make our stay truly five-star.
We even extended our Capri trip just to spend a night here. The pool is gorgeous, the Michelin-star restaurant is unforgettable, and the private shuttle made getting around effortless—they even drove us to the ferry right on schedule when we departed.
If you’re looking for genuine luxury and warm hospitality, this hotel is a must. We can’t wait to return!
