Sarah Hayes
Absolutely amazing hotel, central and fab location.
The hotel was super clean, the rooms were amazing.
The food was outstanding, we couldn't fault any part of the food. Breakfast had an amazing choice, snack bar at lunch time was our favourite as you were spoilt for choice and evening meal was amazing.
The pools were fab, busy pools but clean.
Entertainment was fab too, Jay and his team were extremely friendly and helpful.
The only down fall from us was the showers in the communal area once your leaving , they were disgusting- so advice is to pay extra to keep room on.
But overall amazing, definitely recommend from us.
Michael turner
The rooms are pretty standard, but we simply slept there. The staff are absolutely fantastic and brilliant with the children, even the cleaning staff are friendly and will stop to have a chat and leave decorative/funny spreads on the bed when they clean. The daily activities and games are excellent, and the wide variety of food will ensure you dont go hungry. We are already looking at our next booking here.
Stacey Sprason
We absolutely love this hotel, is it the most glamorous NO but it’s the most fun hotel around and the reason why is because mainly the entertainment team and although (Kevin ) aka Turkish bath man isn’t apart of the team he is just as much fun!! The guest relations team ozlem are just more than words can describe it doesn’t matter what they are doing they literally drop everything to be of assistance to you, the reception are just lovely, cleaners are nice although they are just kinda there to get there tip at the end of the holiday! Pool side guys are just as sweet although I do think they have got a little bit lazier in the years but they are constantly out collecting. The restaurant and snack chefs and staff are always up for suggestions for different meal ideas, we just can’t fault the place that’s why we are back twice a year, we have met some really nice people out there who have booked the same times as us and it’s so nice to meet up with them again x and of course you can’t go with out mentioning the queen of the Julian ms Rina she is literally apart of the furniture and when ever you think of the Julian Rina comes to mind x love her
Khabib Nurmagomedov
I stayed at Julian Club Hotel for a week, and while the atmosphere was great, my overall experience was ruined by several issues that I simply can't overlook.
First, let’s talk about the food—it was absolutely awful. To be blunt, the food was shocking, disgusting and overdated. They kept serving the same stale food for an entire week, and you could literally taste that it was out of date. I almost died because the food was that bad, they hotel staff had to perform CPR on me. It was so bad that I wouldn’t even feed it to my dog even if it was starving and we had no food left. For a hotel that claims to offer quality service, this was disgusting behaviour.
Then came the manager, who was an absolute scumbag and needs a back hand. They never informed us of the check-out time, and when we slightly overstayed by a few minutes—due to their lack of communication—they charged us £80 extra. Instead of handling the situation professionally, they chose to create an unnecessary argument, which completely ruined the experience. It was clear that they cared more about squeezing extra money out of guests than actually providing good customer service. Pathetic.
Honestly, I wouldn’t come back here again. The atmosphere might be nice, but when the food is disgusting and management is shady, it’s just not worth it. If you’re looking for a place where guests are actually valued, look elsewhere.
Jake Johnson
Would not recommend this hotel first night we arrived full on fist fight between 2 grown men whole hotel was chaos half way through the holiday kids fighting in the pool no one watching the pools or stopping them. kids were doing whatever they wanted slides were only open for 2 hours a day last day at 1.30am there was a fight in the next room to us the rooms are dark and the carpet are old and all the entertainment staff try to do is sell you stuff and make you spend money and to finish the experience of 2 family members in hospital from going to this hotel do not recommend and will not be going again