Roberto Maklovich
Hotel feels like a solid, decent resort, but it’s clearly showing its age. The standard is acceptable, yet there’s a noticeable “old-school” vibe throughout — especially in the rooms, which could really use a refresh. To the owners: it’s time for a serious revitalization, because the name sets expectations that the property no longer fully meets. That said, what truly saves this place is the staff. The team is excellent — friendly, professional, attentive, and genuinely trying to make guests feel welcome. Their attitude and service level do a lot of heavy lifting and make the stay far more pleasant than the infrastructure alone would suggest. With a proper renovation, this hotel could easily live up to its potential again.
One practical note to consider: A lot of Russian-speaking customers....
Herdis Pärn
Very nice hotel with excellent, friendly staff – especially in the restaurants, where service was attentive, warm, and great with kids. The food was good, with a wide variety and plenty of choice, and the overall atmosphere was relaxed.
A few small things to improve: the Wi-Fi was fine for basic use but not reliable for work, evening entertainment for kids could feel more international (English rather than Russian) and the music more modern. Spa treatments were quite expensive, and while the rooms were very comfortable, some elements could use a small update. Still, a very pleasant stay overall – we would return.
Tasha Farrell
Its our first time in Egypt and we had a lovely time.
The hotel is looked after, very clean, pools are lovely however they have 4 pools but only 2 are heated so the other two are wasted (to cold to go in but this maybe down to it being winter sun).
Entertainers everyday who are all lovely! Very friendly, DJ sessions, games and water games/Zumba daily.
5320
Graham McKee
We have stayed at the sister hotel, Jaz Mirabel Beach previously but this time stayed at Park and Club which is slightly less expensive but shares many of the same facilities - in our opinion it represents very good value for money but is probably more worthy of a 4 star rating than a 5.
Buffet dining is in a large and well laid out air-conditioned unit, plenty of choice to suit most tastes. The waiters are fast, courteous and efficient, we were looked after immaculately throughout our stay by Mohammed, he would grace any top European restaurant with his professionalism and effortless charm.
We were fortunate to have another Mohammed look after our house-keeping, he was another absolute star and clearly took great pride in his work.
The bar staff worked tirelessly, just a shame that some guests had no manners, a simple "thank you" goes a long way and the occasional gratuity would be appreciated I'm sure.
The gardens, beach and external buildings are magnificent, beautifully maintained as were all of the pools, legions of cleaning staff out early every morning to keep it all pristine.
The rooms themselves are perhaps a little dated and show the "wounds" of previous careless guests stays, scuffs on the walls in high traffic areas etc but nothing to complain about. The shower-room did everything it should do, the A.C. was perfect, the beds comfortable and thanks to Mohammed, it was spotless. We didn't use the mini-bar but it worked and the flat screen TV offered several English speaking channels.
Sadly our daughter was taken ill during our stay but the doctors in the on site medical centre, Dr Ahmed & Dr Mohammed were extremely professional, reassuring and efficient and quickly had her feeling much better. It comes at a cost although worth every penny so do make sure you have travel insurance that covers emergency medical costs as gastroenteritis is commonplace in hot countries in spite of exceptional standards of hygiene you find at Jaz Mirabel.
To summarise, it's a lovely hotel and we had a brilliant time, our thanks to all of the staff for making it a fantastic holiday.
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Tip: Defo get travel insurance that includes emergency medical cover, there is no NHS and private medical care is universally expensive.
J.
Our stay at Jaz Mirabel Resort was wonderful. The hotel is beautiful, spotless, and very well maintained, the perfect place to relax and enjoy the Red Sea.
What truly makes the difference is the staff: everyone is incredibly friendly, kind, and helpful. The restaurant team, in particular, made every meal special, always smiling and taking great care of us. The food was tasty and varied, and although there weren’t many vegan options, the staff were very flexible and accommodating, which we really appreciated.
Thank you to all the staff for making us feel so welcome. We had an amazing experience!
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