Belinda Houghton
The hotel was lovely, all staff very attentive especially Amim in the buffet restaurant he looked after us everyday, remembering our drinks order and saving our table. Pool staff were also amazing bringing us drinks again remembering our drinks order. The entertainment staff were great, we didn’t really join in but they were very friendly and not too pushy and entertaining to watch they clearly had a good rapport with the guests. The evening entertainment could of done with starting a bit earlier and was very noisy from our room making it difficult to sleep ,the rooms were basic but had everything we needed. The food was varied and of good quality we always found plenty to eat. The Italian Al a carte was especially nice with great service.
Graham McKee
We have stayed at the sister hotel, Jaz Mirabel Beach previously but this time stayed at Park and Club which is slightly less expensive but shares many of the same facilities - in our opinion it represents very good value for money but is probably more worthy of a 4 star rating than a 5.
Buffet dining is in a large and well laid out air-conditioned unit, plenty of choice to suit most tastes. The waiters are fast, courteous and efficient, we were looked after immaculately throughout our stay by Mohammed, he would grace any top European restaurant with his professionalism and effortless charm.
We were fortunate to have another Mohammed look after our house-keeping, he was another absolute star and clearly took great pride in his work.
The bar staff worked tirelessly, just a shame that some guests had no manners, a simple "thank you" goes a long way and the occasional gratuity would be appreciated I'm sure.
The gardens, beach and external buildings are magnificent, beautifully maintained as were all of the pools, legions of cleaning staff out early every morning to keep it all pristine.
The rooms themselves are perhaps a little dated and show the "wounds" of previous careless guests stays, scuffs on the walls in high traffic areas etc but nothing to complain about. The shower-room did everything it should do, the A.C. was perfect, the beds comfortable and thanks to Mohammed, it was spotless. We didn't use the mini-bar but it worked and the flat screen TV offered several English speaking channels.
Sadly our daughter was taken ill during our stay but the doctors in the on site medical centre, Dr Ahmed & Dr Mohammed were extremely professional, reassuring and efficient and quickly had her feeling much better. It comes at a cost although worth every penny so do make sure you have travel insurance that covers emergency medical costs as gastroenteritis is commonplace in hot countries in spite of exceptional standards of hygiene you find at Jaz Mirabel.
To summarise, it's a lovely hotel and we had a brilliant time, our thanks to all of the staff for making it a fantastic holiday.
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Tip: Defo get travel insurance that includes emergency medical cover, there is no NHS and private medical care is universally expensive.
J.
Our stay at Jaz Mirabel Resort was wonderful. The hotel is beautiful, spotless, and very well maintained, the perfect place to relax and enjoy the Red Sea.
What truly makes the difference is the staff: everyone is incredibly friendly, kind, and helpful. The restaurant team, in particular, made every meal special, always smiling and taking great care of us. The food was tasty and varied, and although there weren’t many vegan options, the staff were very flexible and accommodating, which we really appreciated.
Thank you to all the staff for making us feel so welcome. We had an amazing experience!
Movies HD
Excellent resort with excellent service and ambience. Food variety and quality was superb. Staff are polite, friendly and helpful. Food tomings are hreat for the whole family, I was making the breakfast timings easily, some members had times themselves to the late breakfast while the teenagers preferred the snack bar timings for their ‘mornings’ woth fish and chips, pizza, burgers, spagehtii and lot more on the menu. Various bars around the resort to get any type of hot and cold drinks. Will definitely be back.
Minesh Patel
The hotel is very dated and needs updating. The hygiene is poor even in the food court but the staff were excellent. They are building an extension to the hotel across the road. Instead of doing this their money would have been better invested in updating both Mirabel Park and Mirabel Beach. Would I go there again? The answer is definite no. Given it 2 stars because of the staff or else I would have scored it 0. Suppose to have a 5 star ratings and other people rate it highly but perhaps my standards are high. I am accustomed to better luxuries in life for the price.
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