Lucy and James Magee
We recently had the pleasure of staying at Palm Tree Court for two nights, and it was an absolutely wonderful experience. The hotel was beautifully uncrowded, which provided the perfect atmosphere for the relaxation we were craving. The amenities are top-notch, with something for everyone to enjoy. Our son had a blast exploring the different swimming pools, especially the splash pad, which he couldn’t get enough of.
Breakfast was a standout, offering a variety of delicious options, and the staff were incredibly kind and attentive throughout our stay. Our room was pristine, bright, and airy, and the QR code system for booking anything we needed worked seamlessly.
A top tip: don’t miss out on the golf buggy transport—it’s a great way to get around, especially since the hotel is quite large.
All in all, it was a trip full of cherished memories, and we’d return in a heartbeat. Highly recommend!
Ali Mh
Relaxing Resort Stay with Excellent Service – Highly Recommended
We recently stayed at JA The Resort – JA tree court palm Villas, part of the JA Resorts collection, and overall it was a very enjoyable experience.
While the location is a bit far from the city center — which might be inconvenient without a car — this also means you’re treated to a peaceful and quiet atmosphere away from the noise. If you’re looking for a relaxing escape, this is definitely the place.
The staff were extremely respectful and service-minded, and we felt well taken care of throughout our stay. Our villa was modern, spotlessly clean, and had a lovely view. One of the charming aspects of the resort is the presence of peacocks and small animals that roam around freely in the garden areas, adding a magical touch to the surroundings.
Guests staying at the resort have free access to all facilities across the JA resort complex, which is a great bonus. The breakfast was excellent, with a good variety of high-quality, carefully selected options. It felt thoughtfully curated rather than overwhelming.
For dinner, we tried the buffet at JA Lake View Hotel, which was generous in variety and had some very tasty dishes. While some items could benefit from a bit more quality refinement, the desserts were especially outstanding.
Overall, I would definitely recommend this resort to anyone seeking a peaceful and well-serviced stay. The beach is beautiful, the atmosphere is calm, and the entire resort feels like a well-kept secret far from the hustle and bustle.
Salama dxb
JA Palm Tree Court is our favorite family escape.. we make sure to visit every year!
The serene atmosphere, stunning pools, and pristine beach make it the perfect place to relax, unwind, and bond. The staff is always warm and welcoming, treating us like royalty.
From lazy beach days to fun-filled activities for the kids (and adults!), there’s something for everyone. The dining options are fantastic, and our villa always feels like a luxurious home away from home.
Mohanad Adnan
Dear JA Team,
I would like to extend my sincere gratitude and appreciation for the exceptional hospitality and service provided during our recent stay at your hotel. Our entire experience was made all the more memorable thanks to the professionalism, warmth, and dedication of your staff.
I would like to make a special mention of Mr. Arvi from the Reception team, who truly went above and beyond to ensure our comfort throughout the entire duration of our stay. From the moment we arrived until our departure, Mr. Arvi consistently demonstrated attentiveness, kindness, and a genuine commitment to making us feel welcome and well taken care of.
His positive attitude, efficiency, and helpful nature made a significant difference and added a personal touch to our experience. It’s rare to encounter such a level of service, and we are truly grateful for his efforts.
Please extend our heartfelt thanks to Mr. Arvi and the rest of the JA team. We look forward to staying with you again in the future and will gladly recommend your hotel to friends and colleagues.
Warm regards,
Hasan Omran
A Disappointing Return to Palm Tree Hotel
After having a great first visit with my family last year, we decided to come back this year expecting the same experience , unfortunately, it turned out to be a huge disappointment.
Let me start with the room. We had reserved a sea view room, and while the room itself was cozy and well-furnished, the experience was ruined by the fact that maintenance work was being carried out in nearby rooms, filling the entire area with a strong, unpleasant paint smell. My child has allergies, and this made our stay very uncomfortable. I honestly don't understand how the hotel thought it was acceptable to assign a room in the middle of ongoing maintenance work.
Second, the food quality was shockingly poor. I have no idea what happened to the restaurant compared to last year, the taste, freshness, and overall quality have declined dramatically.
As for the room service, it was far below expectations for a hotel in this price range. Water bottles were provided in an unprofessional way, and I was shocked to find that even basic amenities like a toothbrush were not available in the room. I had to call multiple times before one was finally delivered.
The pool experience was just as disappointing. We were sitting near the Tamer pool, which was calm and less crowded, until a group of people entered the pool fully clothed, which was completely inappropriate and unhygienic. I reported this to both the pool guard and the receptionist, but neither of them gave me a clear answer or took any action. They didn’t even seem to know if those guests were actually staying at the hotel.
To make matters worse, on our last day, we suddenly found cockroaches appearing in the room , not just one or two, but several. That was the final straw.
In conclusion, this hotel no longer lives up to the standards it once had. The service, maintenance, cleanliness, and overall management are far below what you'd expect from such an expensive place. Sadly, this will definitely be my last visit ,returning was one of my biggest mistakes.
My Booking
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