INNSiDE Costablanca

Lesley Vincent

We had a lovely holiday, the staff were very pleasant and helpful. The rooms were very clean with ample space and very comfortable. We had a great room overlooking the beautiful beach. The food in the hotel was excellent with plenty of choice so you could always have something you like. Couldn't fault this hotel would definitely go back. 😁

Vikki Highfield

Lovely hotel right on the beach front. It is situated right between the old town and the new town. The rooms are very clean and spacious with a spacious shower, too. The staff are very friendly and helpful. We went bed and breakfast but what food we had was nice. Would definitely stay again.

Monica Huggins

Location is 10/10. What a lovely hotel, so clean and modern and all the staff and just so nice, will defo be coming back. We was half board and just loved eating here, we put lots of weight on as so good !! We had a side view room which was really nice. Bathroom is really big and it had a really good hair dryer . They give you x2 small bottles of water everyday. (only downside, no kettle and the fridge didn't work)

S S

I stayed at the innside twice in four weeks. I had arrived approx 13:30. Booked single room I was told by reception there were no single rooms available and was offered another room. Then to be told none of the other rooms were available. Only room available was upgrade in which I had to pay another €90. Travelling alone this is quite high charge and confused why there was no single rooms left yet I had booked this. To be offered no free or reduced cost for upgrade particularly since I stayed at Innside hotel only four weeks since is not acceptable. Lovely hotel but this time cleanliness was not to max spec as before. Food not has good. Breakfast has better selection than evening. Never commented before about hotel on my last stay has all was very good. So not happy about being charged €90for upgrade on a 3 night stay.

Josh Waterman

Not a 4 star hotel. Problems from the outset when we arrived. After a long flight and travel it took us nearly 25 minutes to check in. I was then asked to sign my life away with a form that was written in Spanish and then asked ‘why I wouldn’t sign it?’. The receptionist then described what it said to me in English and then when I received a copy of it in English it said something completely different from what they described. The rooms are very basic and the carpets look like they were last replaced in the 80’s. The sunbed system is set up to create arguments - they open at 10am and it’s every man for themselves! Picture people running and jumping over themselves to get a sun bed. The service (aside from one nice lady) has been poor; you ask for a drink and they look at you like they have just asked you fly you to the moon. They are also intent on making you pay the minute you receive your drink instead of opening a tab. It feels like they think everybody is going to a runner, even though we are staying at the hotel. There’s more rules in the hotel than some schools have, it doesn’t make for a very relaxing experience. Update: waited 35 minutes to get a pint. They repeatedly refuse to serve you at the bar and then send you back to the sunbed and then ignore you. Breakfast was complete mess this morning with no tables prepared with food spread all over them and my partner was told to cover up, despite there already being multiple people sat at breakfast with similar tops on. The people next to us yesterday waited 55 minutes for a bowl of chips to arrive and it took them 25 minutes to order……