Elena Bolotova
The hotel has decent rooms and a wonderful location. Just steps away from the hotel are two absolutely stunning beaches — definitely a highlight. Evening entertainment at the hotel is also quite good.
However, I was disappointed with several important aspects.
Pools
The pools are small and uninspiring. They don't offer much for either relaxation or fun.
Food
The food in the restaurant is quite monotonous and not well-prepared, especially the breakfast. The omelets, scramble are particularly bad — made from powdered egg mix from large canisters instead of real eggs. Overall, the food was a major letdown.
Service
It was difficult to get helpful recommendations at the reception desk, such as how to get to nearby towns or what to see. The staff were not very polite or engaged. This is not what you'd expect from a four-star hotel in Europe.
Restaurant Design and Noise
One of the biggest issues is the restaurant. It serves around 2,000 guests, yet it is completely misdesigned for that capacity. The acoustics are terrible — it's incredibly loud with clattering dishes, noise from the kitchen, shouting children, and people raising their voices just to have a conversation. There is absolutely no zoning or sound insulation.
If you're staying at the hotel for two weeks, having to fight through crowds for food every day and then sit in a hot, loud, echoing space is exhausting and unpleasant. This is not a four-star experience.
Smoking – A Serious Issue
Another major concern is the complete lack of smoking restrictions. It's unclear whether the hotel is meant for families or for smokers — because people smoke everywhere: right outside the restaurant, next to the children’s playground, on sun loungers by the pool (even in kids' areas), and no one stops them. There are no “No Smoking” signs anywhere, and this includes the nearby beaches, where people smoke right next to your children on the neighboring loungers.
This is absolutely unacceptable and shocking — especially in Spain, where I expected more consideration for families and public health. It was very disappointing.
Final Thoughts
The overall quality of the hotel does not match its price or its four-star rating, particularly when it comes to the restaurant and the general management of public spaces. The hotel urgently needs to hire professional designers to redesign the restaurant and implement proper zoning and noise reduction.
In addition, clear non-smoking policies and enforcement are long overdue. Until these issues are addressed, I would not consider this a true four-star hotel experience.
Alexandra Pralea
We had a wonderful stay at this hotel. The rooms were clean and comfortable, the food was tasty with plenty of options, and the surroundings were absolutely stunning. There are many fun activities, especially for children, which made our stay even more enjoyable. Overall, a beautiful place for a relaxing and family-friendly vacation. We also tried the spa and it was an incredible experience. The massage with Ioana was outstanding — deeply therapeutic and truly released all muscle tension. I also had a facial treatment that left my skin clean, refreshed, and glowing. A day at the spa here is worth every moment, everything feels luxurious and relaxing.
Zoe Hosking
Stayed at the Blau Punta Reina for a wellbeing retreat hosted by PilatesCore (Upminster) and Alley’s Yoga (Maldon) from Friday - Monday.
The hotel itself is located in a fantastic place with access to two beaches both a short distance away. The facilities of the hotel were lovey; plenty of sunloungers around all pools, a very functional gym and studio area which were great for what we used it for. The hotel staff were all welcoming and accommodating throughout.
The spa staff were also amazing throughout the weekend!
The only disappointment was that there was no tea / coffee facilities in the room, and breakfast didn’t open until 0730, which meant not being able to have a cup of coffee before our sunrise classes.
Erwin de Jong
We had a really wonderful holiday. Upon arrival, we were warmly welcomed by Denis at the reception. He also arranged a baby cot and a kettle for us.
The resort itself is quite large but has a very relaxed atmosphere. The staff are friendly, and there’s no need to reserve sunbeds with towels – plenty of space available. The animation shows were also very enjoyable. It’s an extremely child-friendly resort.
The food was truly excellent, with a huge variety, great quality, and lots of options.
I’m used to staying at 5-star Turkish resorts, but I honestly found this resort to be just as outstanding!
A special thanks to the enthusiastic and helpful Denis at the reception.
Only tip: it would be great if bottled water was available at the resort.
Andrey Kedrov
We had a pleasant stay at this hotel. The property is well-maintained with a beautiful territory. The food was good, with a nice variety. The rooms are a bit dated, but overall comfortable. The location is great, with convenient parking and stunning beaches nearby. There are kids’ programs and evening shows, which our children really enjoyed. Overall, a good experience for a family vacation.
My Booking
