Silvia Opriscan
One of the most beautiful hotels in Greece — with the worst service we’ve experienced.
The property and setting are absolutely stunning. Truly one of the most beautiful hotels in Greece, no doubt about that. But unfortunately, that’s where the positives end.
The service felt like it belonged in a one-star resort. Every single request we made was answered with a firm no. We were traveling as a big group of friends, and not once were we allowed to dine together — not even at separate tables in the same restaurant. Instead, they split our reservations into three different restaurants at three different times. It felt like no effort was made to accommodate us.
Even more shocking — the kids weren’t allowed in the kids’ club. Apparently, it was full or had strange rules, but no one gave a clear explanation.
The hotel may look five-star, but the management and service are stuck at one. Hugely disappointing. We won’t be coming back.
Vlad State
Ikos Olivia was the choice for our honeymoon and it was an amazing experience. The staff was very helpful and careful to our requests and made the whole experience for us feel perfect. The room was very nice and clean (chapeau to the cleaning ladies), the food was even better and there were a lot of choices in the restaurants or the main buffet. We’re coming back this year
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Our family stayed at Ikos in June 2024, and overall, it was a good experience. Having heard a lot about the Ikos brand, we were eager to see if the reputation lived up to the hype.
As an all-inclusive resort, it’s ideal for families with pre-schoolers. We stayed outside of school holidays, and the resort was hoatching with young children. If you’re looking for a romantic couples’ getaway, this might not be the best choice.
The Positives
First and foremost, the resort itself is well presented, and the staff were truly exceptional—some of the most attentive service we’ve experienced. The kids' splash pool was a huge hit with our four-year-old, and all pool areas were spotless and well-maintained.
Key Highlights:
• White Party on the Beach – Absolutely amazing! A DJ, a live saxophonist, and a fantastic atmosphere. It’s a shame there aren’t more beachside evening events like this throughout the week.
• Mermaid Swimming Academy – A magical experience for our daughter, and a special shout out to Effie, who was fantastic.
• WhatsApp Concierge Service – A seamless and convenient way to communicate with the team.
• Adult Tennis Session – Well-organised and enjoyable, though playing in 36-degree heat was a challenge!
The Niggles
• Accommodation – We booked a panoramic sea-view room, which was spacious but let down by a tired bathroom with mouldy stains in the shower basin. Many balconies, including ours, had bird nests. Waking up to droppings on the floor (and over our belongings) wasn’t pleasant. Small birds darting in and out also made it difficult to relax outside. We understand the rooms are set for renovation for the 2025 season.
• Food & Drink – Generally very good, with the buffet restaurant being the best all-inclusive buffet we’ve experienced. However, more needs to be done to mitigate flies. We tried three à la carte restaurants; while beautifully presented, some dishes were surprisingly bland. Service could be inconsistent — on two separate occasions, our mains arrived before our starters had been cleared. Given the Michelin-star curation in their marketing, we expected more attention to detail.
• Evening Entertainment – This was a weak spot. Apart from the White Party, there was only three questionable evening shows, with nothing at all for kids over the weekend. A resort of this calibre should offer more engaging options in the evenings.
• Location – We knew this going in, but there’s nothing much to do within the hotel vicinity, unless of course, you hire a car.
Final Thoughts
We had a good holiday, but for the price, I’m not completely convinced. It’s a good resort for families with young children, but I’d question its appeal for slightly older kids (5/6+), as there’s little in the way of water slides, pool games, kids’ discos, or high-quality evening entertainment.
Nicholas Lifton
Have had a marvellous time with my wife and friends, the meals in all the restaurants first class with service, all the staff and cleaners were fantastic and very helpful and kind. Lots for families to do with great pools that are heated lots of things for the kids to do and great for couples, beach is nice and plenty of sunbeds sea is has stones as you enter with beach service highly recommend.
Anthony Jackson
Great ultra all inclusive hotel, set into the hillside above a private beach.
Great choice of restaurants (6) and bars. Each restaurant has a different cuisine, and between them, they have a selection of around 300 wines.
Staff are amazingly attentive and helpful. Special thanks to Xanthy, Anna and Olga for making our stay special.
My Booking
