Emily Black
This has to be the best all inclusive resort I have ever stayed in!!!
The service on arrival was so warming. No queuing to check in with children after a full day of travel, they check in for you while you sit down and enjoy a drink (table service). All your luggage is brought to your room.
What I wasn’t expecting… every single staff member we passed in resort said hello. Everything went a table service and even at the pool. So no need to queue like most all inclusive resorts at the bar.
The food was sublime and top quality wine. The reception staff booked our whole week dining programme in all the restaurants for us. This even included a dine out at a local restaurant included, which was so special.
There are Tesla’s to hire included, rooms cleaned twice a day with a bedtime service. These little touches just made our whole stay so special.
The kids (we have 3), had a free bike hire service and had so much independence cycling around the secure resort.
The resort, rooms and everywhere was spotlessly clean.
I’ve fallen in love and could never go back to any other supposed 5* all inclusive as nothing as ever matched this experience.
Thank you so much to all of you at Ikos for being so welcoming and friendly and making our stay perfect.
Veronica Lyon
It is a wonderful resort, staffed with wonderful people. I've given it four stars because there are children EVERYWHERE. There are just a few "adult only" areas, but you can still hear the crying and shrieking of the many children in these areas. Children are adorable, but I'd rather not share a bar with them. 🤷♀️ Had I known what to expect, I would have booked elsewhere. I'm so glad there is a great resort for families to visit, but for an adult get away, I would have chosen differently had I known.
Smith A
Couldn't fault the service right from airport pick up to the reception at the resort, the service was brilliant. The waiters by the pool and beach sides with unlimited drinks, snacks and meal service were excellent and courteous. The a la carte and buffet restaurants all served great tasting food. Definitely good value for 💰
Dipen Dhutia
Sorry to say we are very disappointed with the service at the Ikos Olivia the guest relations does not seem to care about the guests, we have stayed at the sister resort Ikos Aria and we were expecting similar, it seems to take at least 2 days to get a response to any request. Honestly most of the other staff at the resort are excellent, however the guest relations let the rest of the staff down, hence the 1 star review on service
The issues started even before our stay started after contacting requesting our restaurant booking and no response for 10days and only after a phone call was our request resolved. The issues were resolved after talking to the manager, this should not have happened.
The hotel pool while they say are heated are NOT, even after we and many other people told the staff the pools are cold, nothing was done, all requests were pretty much ignored .
Anji M
This is an excellent all-inclusive, family friendly resort holiday with two very important caveats:
1. Ikos is excellent for a European destination holiday but it is incomparable to more conventional all-inclusive resorts which are on another level (if this is 5*, our holiday in the Maldives would be 10*)
2. This is a family resort, not just family friendly. We went with our 2 under 2 so obviously love kids but we definitely wouldn't come here as a couple or with friends - it's just a different holiday. Also, it's not cheap and a lot of what you are paying for is the convenience of children's activities/care/menus so without kids, you can get more for your money elsewhere.
Service - this is the best part.The service is excellent and nothing was too much trouble. We went for the deluxe package and had a whatsapp number to contact for any queries. They made big accommodations for our kids, bringing food from a different restaurant etc. The rooms are serviced twice daily which is great and the room service/pool side bar options are really good.
Rooms - The rooms are fine, I wouldn't say particularly luxurious but we went with young children so they were adequate. Spacious with enough beds and large bathroom. We also asked for some baby paraphernalia like a steriliser and bouncer which they provided and helped so much. We had a pool room which was great but did mean we stayed in the room more rather than venture out to the other pools.
Food - there are plenty of restaurants, you have to book for dinner in advance everywhere except the buffet. The buffet food is good and a level above most hotel buffets. There wasn't a single meal that was the best I've ever had or would travel back for but also we didn't have a single bad meal. The menus and food options sound tasty but I think the actual food lacks a "wow" factor in taste but we are quite fussy. In comparison, every single meal we had in the Maldives was fantastic and I would fly back in a heartbeat for each one (if I could afford it).
Facilities - the pools are amazing and the one with the kids splash pool is the best. You can sit and order cocktails and bar food in the sun and the kids pool is really fun for many ages. The beaches are nice though we only went once for a dinner. The kids club was great, we used the creche 3 times and they were fantastic. They also have activities like kids disco and live music which were lovely.
Spa - the actual spa isn't huge, mostly just a pool and a small sauna/steam room. The treatments are fantastic. We regularly get massages and these were one of the best we ever had.
Overall - we went after rave reviews from friends and it is really good if you're a young family, you've got kids and you still want a bit of luxury with an all-inclusive resort, decent food and drink and some much needed rest and relaxation in a place that also is set up to be good for your kids.
My Booking
