Joe Kelly
We stayed here for a week as all inclusive guests and thought that the hotel was fantastic. The staff were excellent, everyone was friendly and helpful and did everything they could to ensure that we had a good holiday.
The food in the buffet was generally excellent, they had a good range of food at each meal. We especially enjoyed the wide range of seafood and cheeses and the grilled to order meats and fish. Once again all staff are super attentive to ensure you have a great meal! One of our party had a gluten intolerance and she was able to have a good selection at each meal. Most dishes have the allergens clearlh marked by each dish but it would be good if these were against each dish.
The hotel is very modern and clean. Its situated to have fantastic views over the ocean and their are multiple bars to take advantage of this which include a good range of drinks. We enjoyed the short walk down to the beach where a boardwalk takes you all the way info Lagos!
Finally, the hotel was great in supporting us with additional accessibility requirements including an acessible wetroom and helping us source a wheelchair to rent. The hotel is very easy to get around in a chair or with a stick and staff are all generous in providing any possible extra support
Bee
This is a nice hotel with lovely views, lots of space and decent food, but definitely not a five star experience.
The service was subpar. We arrived for a 3pm check in and our room wasn’t ready for another hour. Reception staff weren’t particularly welcoming.
The rooms are clean but tired. The lock on our door broke and I had to wait in the room for 30 mins for someone to fix it. Cleaning each day doesn’t seem to happen until after 4pm.
We paid 46 euro for the buffet dinner, where water wasn’t included in the price! At lunch, I wanted to swap out chips for a side salad, and was charged extra (the salad was leaves, tomato, cucumber and some onion, so I struggled to see how it was an additional charge). At another lunch, I waited over 40 minutes for a fish cakes starter! The waiter was apologetic and offered a free drink.
Additional charge to use the spa facilities, which I’ve never encountered at other five star hotels.
Disappointing as I think we paid a premium as this was over the bank holiday. Appreciate a lot of other people seemed to have enjoyed their stay, so perhaps I’m an outlier and the gripes I have are small, but it doesn’t hold up when compared to other five stars and it becomes hard to justify the price.
Capri Marz
We had the most incredible experience at Iberostar Selection Lagos Algarve! From the moment we arrived, the staff were so warm, friendly, and welcoming. They offered us a drink while sorting out our rooms, which was such a thoughtful gesture after a long journey. They even went out of their way to arrange our rooms right next door to our friends, which made the trip even more special.
It was my cousin’s birthday during our stay, and the staff truly went above and beyond. They surprised us with a beautiful birthday cake and champagne delivered straight to our room – such a thoughtful touch that made the day unforgettable.
The hotel is spotless and beautifully maintained. The food was incredible, with so many delicious options, and we loved enjoying our meals while taking in the stunning beach views – it made every meal feel special. Our fridge was also kept fully stocked with drinks, sweets, and snacks, which was a lovely extra touch.
Both the indoor pool and spa area are amazing – so relaxing and perfect for unwinding. The outdoor pool area is just as beautiful, with plenty of space to soak up the sun and enjoy the views.
Honestly, we couldn’t fault a single thing. The service, the atmosphere, the food, and the little thoughtful touches made this trip unforgettable. If you’re visiting Lagos, Portugal, this is the place to stay – 1000% recommend, and we can’t wait to come back!
Alexandra Witmer
Unfortunately this hotel did not come close to meeting my expectations for its 5 star rating. The food was quite poor, the service was very inconsistent, and the spa was mediocre. Also, I was surprised that their all inclusive options were so limited.
Reena Minsasria
We enjoyed our stay! We book junior suite with sea facing and had were spacious room. Balcony and the bathrooms were the highlight! the staff were welcoming and friendly! My kid loved the indoor pool and we also attended their yoga and stretching activities as well as kids activities. both dinner and breakfast buffet were amazing!